Jacqueline Borer
reina_bruen78@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 99745983 | Missing samples in order | Closed | Normal | Jacqueline Borer | — |  Yazmin Jast | gift-card | 5h | ●Responded | 5/5 | — | — | May 22, 2026 | May 25, 2026 | |
| 89967742 | Missing items in shipment | Solved | Normal | Jacqueline Borer | — | Yazmin Jast | returnsapp | 13h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 18090019 | Cancel subscription / Auto-replenish | Solved | Normal | Jacqueline Borer | — |  Chaz Renner | sampleswholesale | 4h | ⊘Not fired | — | — | — | May 14, 2026 | - | |
| 28188980 | Refund not received | Solved | Low | Jacqueline Borer | — |  Mr. Skyla Trantow | — | 3h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 24463017 | Pro discount enrollment | Solved | High | Jacqueline Borer | — |  Amely Pacocha | samples | 1d 21h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 04868639 | Shipping cost question | Solved | Normal | Jacqueline Borer | — |  Oscar O'Hara | wholesale | 2d 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 17739180 | Restock alert for backorder | Closed | Normal | Jacqueline Borer | — |  Lily Raynor | Chat | shade-matchdamagedshipping | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 26, 2026 |
| 94726727 | Loyalty points not posting | Solved | High | Jacqueline Borer | — |  Dr. Mandy McLaughlin | Chat | influencersamplesdamaged | 3h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 34173032 | Shipping cost question | Pending | Normal | Jacqueline Borer | — |  Faith Hilll | gift-cardvipdamaged | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 14096694 | Question about product ingredients | Solved | Normal | Jacqueline Borer | — |  Jacklyn Dare | Chat | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 03455686 | Return after 30-day window | Solved | Normal | Jacqueline Borer | — |  Katrina Johns | — | 9h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 26745587 | Influencer code not working | Solved | Low | Jacqueline Borer | — | Chaz Renner | shade-match | 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 31428985 | Where is my order? | Solved | Normal | Jacqueline Borer | — | Lily Raynor | Chat | wholesale | 2d 9h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 71171504 | Shipping cost question | Pending | Normal | Jacqueline Borer | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 31619356 | Wrong shade sent | Closed | High | Jacqueline Borer | — |  Eula McKenzie | app | 13h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 3, 2026 | |
| 70690248 | Refund not received | Solved | Normal | Jacqueline Borer | — | Jacklyn Dare | bopisvipdamaged | 5h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 62334765 | Question about product ingredients | Closed | Normal | Jacqueline Borer | — |  Mr. Eliza Gerhold IV | returns | 2h | ●Responded | 5/5 | — | — | Dec 24, 2025 | Dec 29, 2025 | |
| 62449652 | Discount code not working | Solved | Normal | Jacqueline Borer | — |  Kaela Friesen | Phone | fragrance | 5h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 56911608 | Store experience feedback | Solved | Normal | Jacqueline Borer | — |  Garth Dooley | Chat | appvipreturns | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 80668216 | Loyalty points not posting | Solved | Normal | Jacqueline Borer | — |  Mr. Lonie Hudson | fragrancewholesalevip | 13h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 61185328 | Refund not received | Solved | Normal | Jacqueline Borer | — |  Tommy Kuvalis | Chat | refund | 6h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 64187260 | Foundation match help | Solved | Normal | Jacqueline Borer | — |  Ignatius Cummerata | samples | 16h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 56486997 | Cancel order request | Open | High | Jacqueline Borer | — | Mr. Eliza Gerhold IV | appvipsamples | - | —Skipped | — | — | — | Nov 2, 2025 | - | |
| 78324754 | Price match request | Open | High | Jacqueline Borer | — | Mr. Eliza Gerhold IV | Chat | refundfragrance | - | —Skipped | — | — | — | Oct 31, 2025 | - |
| 77382044 | Cancel order request | Solved | Normal | Jacqueline Borer | — | Kaela Friesen | Chat | refundinfluencershipping | 1h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - |
| 02474224 | Wrong shade sent | Solved | Normal | Jacqueline Borer | — |  Steve O'Conner | Chat | refund | 8h | ⊘Not fired | — | — | — | Oct 23, 2025 | - |
| 25452527 | Birthday gift not received | Solved | Normal | Jacqueline Borer | — | Steve O'Conner | shipping | 3h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - | |
| 35038093 | Lost package follow-up | Solved | Normal | Jacqueline Borer | — | Amely Pacocha | shippingdamaged | 2h | ●Responded | 4/5 | — | — | Oct 8, 2025 | - | |
| 50893574 | Shipping cost question | Solved | Low | Jacqueline Borer | — | Tommy Kuvalis | Phone | — | 2h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - |
| 11426267 | Lost package follow-up | Pending | Low | Jacqueline Borer | — | Amely Pacocha | Chat | refund | - | —Skipped | — | — | — | Sep 5, 2025 | - |
| 96369505 | Order arrived damaged | Closed | High | Jacqueline Borer | — | Mr. Lonie Hudson | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 53833973 | Pro discount enrollment | Solved | Normal | Jacqueline Borer | — |  Julie Hodkiewicz | app | 21h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 04327222 | Cancel order request | Solved | Normal | Jacqueline Borer | — | Jacklyn Dare | wholesalesamplesgift-card | 10h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 97972073 | Wholesale order question | Closed | Normal | Jacqueline Borer | — |  Leonard Waters-Howell | returnsvip | 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 17, 2025 | |
| 32860000 | Wrong shade sent | Solved | Normal | Jacqueline Borer | — | Oscar O'Hara | Chat | wholesalevip | 5h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - |
| 96281956 | Lost package follow-up | Solved | Normal | Jacqueline Borer | — | Mr. Eliza Gerhold IV | Phone | samples | 1h | ⊘Not fired | — | — | — | Aug 1, 2025 | - |
| 90426867 | Missing samples in order | Open | Normal | Jacqueline Borer | — | Mr. Skyla Trantow | Chat | returns | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 22060454 | Foundation match help | Solved | Normal | Jacqueline Borer | — | Amely Pacocha | — | 7d 23h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |
| 31589341 | Wholesale order question | Solved | Normal | Jacqueline Borer | — | Mr. Lonie Hudson | returnsvipshipping | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 18154083 | Lost package follow-up | Closed | Normal | Jacqueline Borer | — | Lily Raynor | Phone | damaged | 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jun 28, 2025 |
| 24111968 | Insider tier issue | Solved | Normal | Jacqueline Borer | — | Mr. Lonie Hudson | Chat | gift-cardsamplesreturns | 6h | ●Responded | 5/5 | — | — | Jun 12, 2025 | - |
| 82040617 | BOPIS pickup not ready | Solved | Normal | Jacqueline Borer | — | Lily Raynor | — | 20h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |
| 57816126 | App login problem | Solved | High | Jacqueline Borer | — |  Vilma Gusikowski | Chat | refund | 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |
| 87098450 | Wrong shade sent | Pending | Normal | Jacqueline Borer | — | Mr. Lonie Hudson | loyaltyshipping | - | —Skipped | — | — | — | May 24, 2025 | - |