Susan Becker
denis.kling@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66862496 | App login problem | Closed | Low | Susan Becker | — |  Faith Hilll | Chat | loyaltygift-card | 4h | ○Sent, no reply | — | — | — | May 13, 2026 | May 15, 2026 |
| 81077270 | Store experience feedback | Solved | Normal | Susan Becker | — |  Darryl Jacobi | Phone | gift-carddamagedwholesale | 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 14273929 | Address change after shipping | Closed | Low | Susan Becker | — |  Jacklyn Dare | fragrance | 1h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |
| 67722747 | Address change after shipping | Solved | Normal | Susan Becker | — |  Katrina Johns | Chat | — | 8d 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 12862296 | Discount code not working | Closed | Low | Susan Becker | — |  Mr. Eliza Gerhold IV | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 27, 2026 | |
| 04349047 | Address change after shipping | Closed | Normal | Susan Becker | — |  Amely Pacocha | Chat | appshippingshade-match | 6h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 15, 2026 |
| 48778974 | Missing items in shipment | Solved | Normal | Susan Becker | — |  Tommy Kuvalis | Social | shippingwholesale | 23h | ⊘Not fired | — | — | — | Apr 5, 2026 | - |
| 98722818 | Wrong shade sent | Closed | Normal | Susan Becker | — |  Kaela Friesen | Chat | — | 17h | ○Sent, no reply | — | — | — | Mar 21, 2026 | Mar 26, 2026 |
| 82091207 | Missing samples in order | Open | Normal | Susan Becker | — |  Mr. Lonie Hudson | Chat | wholesaleinfluencerbopis | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 78794991 | Store experience feedback | Solved | Normal | Susan Becker | — |  Julie Hodkiewicz | gift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 86767379 | Lost package follow-up | Solved | Low | Susan Becker | — |  Eula McKenzie | Phone | fragrancevip | 6h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 53522075 | Discount code not working | Solved | High | Susan Becker | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - | |
| 03994067 | Lost package follow-up | Closed | Urgent | Susan Becker | — | Tommy Kuvalis | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 12, 2026 |
| 16117292 | Lost package follow-up | Solved | Normal | Susan Becker | — |  Kip Schroeder IV | Social | samplesbopisreturns | 6h | ⊘Not fired | — | — | — | Feb 3, 2026 | - |
| 35239662 | Influencer code not working | Closed | Low | Susan Becker | — | Mr. Eliza Gerhold IV | samples | 7d 11h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 13, 2026 | |
| 60017689 | Item authenticity concern | Closed | Normal | Susan Becker | — | Kip Schroeder IV | Chat | vipbopis | 13h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 2, 2026 |
| 63103716 | BOPIS order cancelled at store | Solved | Normal | Susan Becker | — | Eula McKenzie | shippingwholesaleshade-match | 11h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 49727681 | Order arrived damaged | Solved | Urgent | Susan Becker | — |  Chaz Renner | Chat | gift-card | 3h | ●Responded | 10/11 | — | — | Jan 10, 2026 | - |
| 27754486 | Cancel subscription / Auto-replenish | Solved | Normal | Susan Becker | — |  Leonard Waters-Howell | app | 6h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 55079338 | Missing samples in order | Solved | Low | Susan Becker | — | Tommy Kuvalis | — | 16h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 18855629 | App crashes at checkout | Solved | Low | Susan Becker | — | Lily Raynor | Phone | gift-cardrefundfragrance | 1d 3h | ●Responded | 3/5 | — | — | Nov 21, 2025 | - |
| 22555516 | Pro discount enrollment | Solved | High | Susan Becker | — |  Oscar O'Hara | influencergift-card | 18h | ●Responded | 5/5 | — | — | Nov 17, 2025 | - | |
| 07876916 | Wholesale order question | Closed | Normal | Susan Becker | — |  Garth Dooley | Chat | shipping | 10h | ●Responded | 2/5 | — | — | Nov 9, 2025 | Nov 15, 2025 |
| 24212969 | Loyalty points not posting | Solved | Normal | Susan Becker | — | Amely Pacocha | appshade-matchloyalty | 2d 19h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 90568272 | Refund not received | Solved | Normal | Susan Becker | — |  Dr. Mandy McLaughlin | — | 5h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | |
| 48032461 | App crashes at checkout | Solved | Normal | Susan Becker | — | Julie Hodkiewicz | Social | returnsgift-card | 4h | ⊘Not fired | — | — | — | Oct 10, 2025 | - |
| 83166280 | Where is my order? | Solved | Normal | Susan Becker | — | Lily Raynor | — | 17h | ●Responded | 1/5 | — | — | Oct 9, 2025 | - | |
| 09768052 | Missing samples in order | Solved | Normal | Susan Becker | — | Tommy Kuvalis | Chat | vipsamplesshade-match | 1d 21h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - |
| 55089839 | Allergic reaction concern | Solved | Normal | Susan Becker | — | Eula McKenzie | fragrance | 7d 16h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 30261606 | Foundation match help | Solved | Normal | Susan Becker | — | Kip Schroeder IV | damagedappreturns | 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | |
| 39529006 | Birthday gift not received | Solved | Normal | Susan Becker | — |  Ignatius Cummerata | loyaltygift-card | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 65255742 | Return after 30-day window | Solved | Normal | Susan Becker | — |  Vilma Gusikowski | influencerloyaltybopis | 1h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 26306012 | Lost package follow-up | Closed | Normal | Susan Becker | — |  Miss Amber Hintz Sr. | fragrancewholesalegift-card | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 | |
| 04704465 | Wholesale order question | Pending | Normal | Susan Becker | — | Kaela Friesen | bopisgift-card | - | —Skipped | — | — | — | Jun 30, 2025 | - | |
| 85725919 | Loyalty points not posting | Open | Normal | Susan Becker | — | Jacklyn Dare | Chat | samples | - | —Skipped | — | — | — | Jun 26, 2025 | - |
| 86452673 | Restock alert for backorder | Solved | Normal | Susan Becker | — | Dr. Mandy McLaughlin | influencershippingshade-match | 2h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |
| 80992623 | Foundation match help | Solved | High | Susan Becker | — | Lily Raynor | — | 2d 17h | ●Responded | 4/5 | — | — | May 24, 2025 | - | |
| 13272146 | App crashes at checkout | Pending | Normal | Susan Becker | — | Lily Raynor | bopisshade-match | - | —Skipped | — | — | — | May 23, 2025 | - |