Michael Raynor
alfred_schmitt61@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28710124 | BOPIS pickup not ready | Pending | Normal | Michael Raynor | — |  Tommy Kuvalis | loyaltygift-card | - | —Skipped | — | — | — | May 23, 2026 | - | |
| 63555582 | Birthday gift not received | Closed | Normal | Michael Raynor | — |  Oscar O'Hara | gift-carddamaged | 17h | ○Sent, no reply | — | — | — | May 16, 2026 | May 20, 2026 | |
| 56638354 | Cancel order request | Solved | Normal | Michael Raynor | — |  Steve O'Conner | Social | vip | 20h | ⊘Not fired | — | — | — | May 16, 2026 | - |
| 11392710 | Price match request | Solved | Normal | Michael Raynor | — |  Ignatius Cummerata | — | 12h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 63048198 | Order arrived damaged | Solved | Normal | Michael Raynor | — |  Dr. Mandy McLaughlin | vip | 1d 20h | ●Responded | 3/5 | — | — | May 7, 2026 | - | |
| 56595571 | Store experience feedback | Pending | Normal | Michael Raynor | — |  Garth Dooley | Chat | — | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 26159325 | Price match request | Solved | Normal | Michael Raynor | — |  Yazmin Jast | — | 22h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 18754527 | Missing samples in order | Closed | Normal | Michael Raynor | — | Garth Dooley | returnsdamaged | 6h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 47923793 | Order arrived damaged | Pending | Normal | Michael Raynor | — | Dr. Mandy McLaughlin | returns | - | —Skipped | — | — | — | Apr 9, 2026 | - | |
| 32292821 | Price match request | Pending | Normal | Michael Raynor | — |  Faith Hilll | bopis | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 19091981 | Order arrived damaged | Solved | Low | Michael Raynor | — | Faith Hilll | Phone | — | 18h | ●Responded | 4/5 | — | — | Mar 28, 2026 | - |
| 79191811 | Missing samples in order | Pending | Normal | Michael Raynor | — |  Miss Amber Hintz Sr. | damagedbopisshipping | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 90972690 | Item authenticity concern | Pending | Normal | Michael Raynor | — |  Julie Hodkiewicz | wholesale | - | —Skipped | — | — | — | Mar 5, 2026 | - | |
| 54061147 | Shipping cost question | Solved | High | Michael Raynor | — |  Mr. Skyla Trantow | refundreturnswholesale | 22h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |
| 09689722 | Cancel subscription / Auto-replenish | Solved | High | Michael Raynor | — |  Jacklyn Dare | returnsfragranceshipping | 2h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 37348345 | Cancel order request | Solved | Normal | Michael Raynor | — | Oscar O'Hara | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 05845221 | Question about product ingredients | Solved | Normal | Michael Raynor | — | Dr. Mandy McLaughlin | wholesale | 7d 15h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 57966393 | Gift card balance question | Solved | Normal | Michael Raynor | — | Garth Dooley | — | 13h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |
| 83432028 | Shipping cost question | Solved | Low | Michael Raynor | — |  Mr. Eliza Gerhold IV | Phone | bopisshippingloyalty | 5d 11h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 54064240 | Lost package follow-up | Solved | Normal | Michael Raynor | — |  Kaela Friesen | fragrance | 1h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |
| 11010633 | Restock alert for backorder | Solved | Normal | Michael Raynor | — |  Vilma Gusikowski | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 90734864 | Restock alert for backorder | Open | Normal | Michael Raynor | — | Julie Hodkiewicz | — | - | —Skipped | — | — | — | Jan 10, 2026 | - | |
| 66600616 | Insider tier issue | Solved | Normal | Michael Raynor | — | Dr. Mandy McLaughlin | fragrancewholesale | 4h | ⊘Not fired | — | — | — | Dec 30, 2025 | - | |
| 29368875 | Wholesale order question | Solved | High | Michael Raynor | — | Steve O'Conner | Chat | — | 1h | ●Responded | 4/5 | — | — | Dec 27, 2025 | - |
| 13912917 | Pro discount enrollment | Closed | High | Michael Raynor | — |  Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 18, 2025 | |
| 45192026 | Allergic reaction concern | Solved | Normal | Michael Raynor | — | Vilma Gusikowski | refund | 1d 14h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 89967303 | Store experience feedback | Closed | High | Michael Raynor | — | Mr. Eliza Gerhold IV | samplesvip | 5h | ●Responded | 5/5 | — | — | Dec 7, 2025 | Dec 14, 2025 | |
| 11554482 | Refund not received | Solved | Normal | Michael Raynor | — |  Kip Schroeder IV | appbopis | 5h | ⊘Not fired | — | — | — | Dec 5, 2025 | - | |
| 60166295 | Cancel order request | Pending | Normal | Michael Raynor | — | Oscar O'Hara | vipapp | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 73149318 | BOPIS pickup not ready | Closed | Normal | Michael Raynor | — | Mr. Skyla Trantow | Chat | shade-match | 4h | ●Responded | 10/11 | — | — | Oct 10, 2025 | Oct 11, 2025 |
| 73299581 | BOPIS pickup not ready | Pending | High | Michael Raynor | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 61587043 | Missing items in shipment | Solved | Normal | Michael Raynor | — | Mr. Skyla Trantow | refunddamaged | 9d 14h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 38183063 | Loyalty points not posting | Solved | Low | Michael Raynor | — | Vilma Gusikowski | Phone | returnsvip | 23h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - |
| 49307929 | Order arrived damaged | Pending | Low | Michael Raynor | — | Kip Schroeder IV | vip | - | —Skipped | — | — | — | Sep 21, 2025 | - | |
| 52375365 | BOPIS order cancelled at store | Open | High | Michael Raynor | — | Tommy Kuvalis | Phone | apployaltywholesale | - | —Skipped | — | — | — | Aug 20, 2025 | - |
| 40199143 | BOPIS order cancelled at store | Solved | Normal | Michael Raynor | — | Mr. Eliza Gerhold IV | — | 6h | ●Responded | 3/5 | — | — | Aug 14, 2025 | - | |
| 13672145 | Klarna / Afterpay split issue | Solved | Low | Michael Raynor | — |  Leonard Waters-Howell | returnsvip | 3d | ●Responded | 4/5 | — | — | Jul 30, 2025 | - | |
| 90973884 | Order arrived damaged | Closed | High | Michael Raynor | — | Yazmin Jast | Chat | appreturnsrefund | 6h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 23, 2025 |
| 49143718 | Shipping cost question | Closed | Normal | Michael Raynor | — |  Eula McKenzie | returns | 4h | ●Responded | 2/5 | — | — | Jul 8, 2025 | Jul 9, 2025 | |
| 82834954 | Influencer code not working | Pending | Low | Michael Raynor | — | Kaela Friesen | Social | loyalty | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 32271098 | Order arrived damaged | Closed | Normal | Michael Raynor | — | Oscar O'Hara | Chat | bopisfragranceinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | Jul 3, 2025 |
| 52857055 | Question about product ingredients | Solved | Normal | Michael Raynor | — | Mr. Skyla Trantow | loyalty | 8h | ●Responded | 5/5 | — | — | Jun 25, 2025 | - | |
| 43833662 | Pro discount enrollment | Closed | Urgent | Michael Raynor | — | Julie Hodkiewicz | gift-card | 2h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 16, 2025 | |
| 94962032 | Order arrived damaged | Solved | Low | Michael Raynor | — |  Amely Pacocha | influencersampleswholesale | 2h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 85501829 | Wrong shade sent | Solved | Low | Michael Raynor | — | Eula McKenzie | — | 4h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - | |
| 46883979 | Missing items in shipment | Closed | Normal | Michael Raynor | — | Leonard Waters-Howell | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 8, 2025 |
| 27617930 | App crashes at checkout | Solved | Normal | Michael Raynor | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |