HomeInbox
CustomersTavares Senger

Tavares Senger

erica63@yahoo.com
Tickets48Responses15
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
78086754Lost package follow-upClosedNormalTavares Senger—Mr. Cade SengerEmail
returns
4h●Responded5/5——May 15, 2026May 20, 2026
10421427BOPIS order cancelled at storePendingLowTavares Senger—Ignatius CummerataEmail
refundshipping
-—Skipped———May 2, 2026-
27200992Gift card balance questionOpenHighTavares Senger—Julie HodkiewiczChat
vipfragranceloyalty
-—Skipped———May 1, 2026-
36050761Pro discount enrollmentClosedNormalTavares Senger—Yazmin JastEmail—8h○Sent, no reply———Apr 25, 2026Apr 30, 2026
26992873Cancel subscription / Auto-replenishSolvedNormalTavares Senger—Katrina JohnsChat
loyalty
4h○Sent, no reply———Apr 25, 2026-
89614583Foundation match helpSolvedLowTavares Senger—Mr. Skyla TrantowChat
returns
3h○Sent, no reply———Apr 25, 2026-
28130677Wrong shade sentSolvedLowTavares Senger—Mr. Eliza Gerhold IVEmail
appbopis
2d 14h⊘Not fired———Apr 20, 2026-
45001265Foundation match helpSolvedNormalTavares Senger—Mr. Eliza Gerhold IVChat
wholesalesamplesshipping
14h●Responded5/5——Apr 8, 2026-
44841514Gift card balance questionSolvedNormalTavares Senger—Steve O'ConnerChat
appsamplesshade-match
1h○Sent, no reply———Apr 2, 2026-
89933226Klarna / Afterpay split issueSolvedUrgentTavares Senger—Amely PacochaEmail—19h●Responded4/5——Apr 1, 2026-
69161723Item authenticity concernClosedNormalTavares Senger—Mr. Cade SengerChat
returnsloyaltydamaged
9h●Responded5/5——Apr 1, 2026Apr 2, 2026
20068475Lost package follow-upSolvedNormalTavares Senger—Katrina JohnsEmail
samplesbopis
3h○Sent, no reply———Mar 25, 2026-
88368695BOPIS order cancelled at storeSolvedNormalTavares Senger—Eula McKenzieChat
shippingappinfluencer
9d 10h⊘Not fired———Mar 23, 2026-
41381087Wrong shade sentSolvedNormalTavares Senger—Jacklyn DareEmail
fragranceloyaltywholesale
11h○Sent, no reply———Mar 18, 2026-
31540562Order arrived damagedClosedNormalTavares Senger—Faith HilllEmail
returnsbopis
6h○Sent, no reply———Mar 17, 2026Mar 22, 2026
32595571Address change after shippingPendingNormalTavares Senger—Dr. Mandy McLaughlinEmail—-—Skipped———Mar 10, 2026-
35857122BOPIS order cancelled at storeSolvedLowTavares Senger—Lily RaynorEmail—4h●Responded1/5——Feb 25, 2026-
50374874Cancel subscription / Auto-replenishSolvedNormalTavares Senger—Amely PacochaEmail—2d 7h●Responded4/5——Feb 23, 2026-
74545194Cancel subscription / Auto-replenishSolvedNormalTavares Senger—Jacklyn DareEmail
shipping
17h●Responded5/5——Feb 18, 2026-
10080846Birthday gift not receivedSolvedNormalTavares Senger—Faith HilllEmail
samplesdamagedwholesale
1d 3h○Sent, no reply———Feb 10, 2026-
07815424BOPIS order cancelled at storeClosedNormalTavares Senger—Julie HodkiewiczChat
refundinfluencersamples
2h●Responded3/5——Jan 30, 2026Feb 2, 2026
82425526Missing samples in orderSolvedHighTavares Senger—Faith HilllEmail
loyaltywholesaleshipping
3h○Sent, no reply———Jan 19, 2026-
41208816Wrong shade sentSolvedNormalTavares Senger—Lily RaynorPhone
refundappdamaged
21h●Responded5/5——Jan 12, 2026-
01775552Price match requestPendingNormalTavares Senger—Tommy KuvalisChat—-—Skipped———Jan 1, 2026-
25149363Pro discount enrollmentSolvedNormalTavares Senger—Tommy KuvalisEmail—1h○Sent, no reply———Dec 31, 2025-
29860725Question about product ingredientsSolvedHighTavares Senger—Yazmin JastEmail
returnssamplesloyalty
2h○Sent, no reply———Dec 23, 2025-
41683395Insider tier issueSolvedNormalTavares Senger—Yazmin JastChat
influencerloyalty
1h⊘Not fired———Dec 8, 2025-
29365096Return after 30-day windowSolvedHighTavares Senger—Mr. Lonie HudsonPhone
vipbopisloyalty
3h●Responded5/5——Dec 5, 2025-
08547254Klarna / Afterpay split issueSolvedHighTavares Senger—Mr. Lonie HudsonEmail
refundwholesalebopis
4h●Responded10/11——Nov 14, 2025-
42622367Refund not receivedPendingLowTavares Senger—Oscar O'HaraEmail—-—Skipped———Nov 8, 2025-
91247496Birthday gift not receivedClosedLowTavares Senger—Dr. Mandy McLaughlinChat
damaged
1d 10h○Sent, no reply———Nov 6, 2025Nov 13, 2025
29194290Allergic reaction concernClosedNormalTavares Senger—Steve O'ConnerEmail
gift-card
2d 4h○Sent, no reply———Oct 15, 2025Oct 24, 2025
16745407Gift card balance questionSolvedNormalTavares Senger—Kaela FriesenChat
gift-cardbopis
4h○Sent, no reply———Oct 12, 2025-
60191786Restock alert for backorderClosedNormalTavares Senger—Mr. Eliza Gerhold IVSocial—6h⊘Not fired———Oct 8, 2025Oct 11, 2025
14276317Lost package follow-upSolvedNormalTavares Senger—Miss Amber Hintz Sr.Email
samplesdamaged
3h○Sent, no reply———Sep 27, 2025-
82483485Insider tier issueSolvedNormalTavares Senger—Lily RaynorChat
returnsbopisshipping
3h○Sent, no reply———Sep 19, 2025-
38468003Klarna / Afterpay split issueSolvedHighTavares Senger—Darryl JacobiEmail—2d 5h●Responded2/5——Sep 19, 2025-
34207526Address change after shippingClosedNormalTavares Senger—Mr. Skyla TrantowChat—2h○Sent, no reply———Sep 18, 2025Sep 23, 2025
02727952Cancel order requestSolvedHighTavares Senger—Amely PacochaChat
shippingfragrance
17h●Responded2/5——Sep 17, 2025-
28492561Price match requestSolvedNormalTavares Senger—Lily RaynorEmail
refundreturns
2d 10h○Sent, no reply———Sep 5, 2025-
51977837Klarna / Afterpay split issueSolvedNormalTavares Senger—Jacklyn DareEmail
influencerwholesale
5h●Responded5/5——Sep 3, 2025-
81236147Foundation match helpSolvedNormalTavares Senger—Julie HodkiewiczEmail
refundfragrance
2h○Sent, no reply———Sep 1, 2025-
46173470Cancel subscription / Auto-replenishSolvedHighTavares Senger—Mr. Eliza Gerhold IVPhone
gift-cardbopisloyalty
1d 17h●Responded3/5——Aug 9, 2025-
29278245Wholesale order questionClosedNormalTavares Senger—Faith HilllEmail—4h○Sent, no reply———Aug 3, 2025Aug 4, 2025
08093439Foundation match helpSolvedLowTavares Senger—Yazmin JastEmail—1h○Sent, no reply———Jul 23, 2025-
17995911Missing samples in orderClosedNormalTavares Senger—Julie HodkiewiczEmail
fragrancevip
23h○Sent, no reply———Jul 3, 2025Jul 6, 2025
48930919Pro discount enrollmentSolvedHighTavares Senger—Mr. Cade SengerChat
shade-matchdamagedbopis
1h○Sent, no reply———Jun 14, 2025-
70531223Store experience feedbackSolvedNormalTavares Senger—Steve O'ConnerPhone
influencerloyalty
2d 16h○Sent, no reply———Jun 6, 2025-
Page 1 of 1

Properties

Customer
Name
Tavares Senger
Email
erica63@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
3,787
Lifetime spend
529
Last purchase
Apr 9, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
fine-lines, hyperpigmentation, acne
Allergies / restrictions
fragrance-free, nut-allergy
Favorite brands
Drunk Elephant
YTD spend
1,035
App installed
—
App last opened
Apr 20, 2026
Email subscribed
No
Marketing segment
high-value
Last purchase amount
195
Total orders
6
Preferred category
—
Tickets
Tickets
48
Last seen
May 15, 2026
Responses
Avg rating
4.27