Roel Witting
don14@yahoo.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 65709141 | Allergic reaction concern | Open | Normal | Roel Witting | — |  Eula McKenzie | samplesshippingapp | - | —Skipped | — | — | — | May 18, 2026 | - | |
| 21972910 | Cancel order request | Pending | Normal | Roel Witting | — |  Katrina Johns | vipbopis | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 08777623 | Gift card balance question | Closed | High | Roel Witting | — |  Julie Hodkiewicz | — | 2d 21h | ⊘Not fired | — | — | — | Apr 28, 2026 | May 5, 2026 | |
| 78491741 | App crashes at checkout | Solved | High | Roel Witting | — |  Lily Raynor | Phone | shipping | 5h | ⊘Not fired | — | — | — | Apr 23, 2026 | - |
| 09825590 | App crashes at checkout | Solved | High | Roel Witting | — |  Mr. Skyla Trantow | bopis | 2d 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | |
| 43640901 | Birthday gift not received | Solved | Urgent | Roel Witting | — |  Dr. Mandy McLaughlin | Phone | vip | 6h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - |
| 25177632 | Insider tier issue | Closed | Normal | Roel Witting | — | Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 16, 2026 |
| 85470231 | Return after 30-day window | Solved | Normal | Roel Witting | — |  Garth Dooley | damagedfragrance | 1h | ●Responded | 3/5 | — | — | Apr 3, 2026 | - | |
| 56955828 | Loyalty points not posting | Solved | Normal | Roel Witting | — |  Tommy Kuvalis | Chat | vip | 2d 8h | ●Responded | 1/5 | — | — | Apr 2, 2026 | - |
| 09258977 | Missing samples in order | Solved | Urgent | Roel Witting | — |  Chaz Renner | vip | 12h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |
| 00752685 | Price match request | Closed | Normal | Roel Witting | — | Julie Hodkiewicz | samples | 1h | ○Sent, no reply | — | — | — | Feb 21, 2026 | Feb 22, 2026 | |
| 88113213 | Cancel order request | Solved | Urgent | Roel Witting | — |  Miss Amber Hintz Sr. | Phone | damagedvipshade-match | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 02414767 | Shipping cost question | Solved | High | Roel Witting | — |  Amely Pacocha | Chat | vip | 15h | ⊘Not fired | — | — | — | Dec 31, 2025 | - |
| 75050020 | Return after 30-day window | Solved | High | Roel Witting | — |  Jacklyn Dare | gift-card | 17h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 02329302 | Cancel subscription / Auto-replenish | Pending | Normal | Roel Witting | — |  Vilma Gusikowski | returnsshipping | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 68277276 | Discount code not working | Solved | High | Roel Witting | — | Chaz Renner | Chat | gift-cardfragranceapp | 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 98267889 | Birthday gift not received | Solved | Urgent | Roel Witting | — | Julie Hodkiewicz | Chat | appvipdamaged | 3h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 02410048 | Restock alert for backorder | Solved | Low | Roel Witting | — | Vilma Gusikowski | Chat | fragrancewholesaleshipping | 2d 13h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - |
| 15643930 | Cancel order request | Closed | Low | Roel Witting | — |  Darryl Jacobi | Phone | — | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 3, 2025 |
| 79981650 | Gift card balance question | Solved | Normal | Roel Witting | — |  Kaela Friesen | — | 1d 10h | ●Responded | 9/11 | — | — | Oct 10, 2025 | - | |
| 41327553 | Influencer code not working | Solved | Normal | Roel Witting | — | Julie Hodkiewicz | wholesaledamagedreturns | 2d 4h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 10587301 | Shipping cost question | Solved | Normal | Roel Witting | — | Julie Hodkiewicz | shippingshade-match | 2h | ⊘Not fired | — | — | — | Oct 6, 2025 | - | |
| 76342642 | Where is my order? | Pending | High | Roel Witting | — | Garth Dooley | — | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 20880525 | Item authenticity concern | Pending | Low | Roel Witting | — | Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Sep 22, 2025 | - |
| 40492171 | Influencer code not working | Closed | Normal | Roel Witting | — |  Yazmin Jast | Chat | shippingbopisfragrance | 1h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 20, 2025 |
| 82077782 | Missing items in shipment | Solved | Normal | Roel Witting | — |  Faith Hilll | conversation-mockup | 8h | ●Responded | 4/5 | 75 | Sep 15, 2025 | - | ||
| 43624762 | Missing items in shipment | Closed | Urgent | Roel Witting | — | Garth Dooley | returnsshipping | 3h | ⊘Not fired | — | — | — | Sep 5, 2025 | Sep 9, 2025 | |
| 52631767 | Loyalty points not posting | Solved | Normal | Roel Witting | — |  Kip Schroeder IV | apployaltywholesale | 2h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 94175763 | App login problem | Solved | Low | Roel Witting | — |  Mr. Lonie Hudson | Phone | shade-matchinfluencer | 4h | ●Responded | 2/5 | — | — | Aug 19, 2025 | - |
| 01547799 | Question about product ingredients | Solved | Normal | Roel Witting | — |  Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 41985485 | BOPIS order cancelled at store | Closed | Normal | Roel Witting | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 84142980 | Question about product ingredients | Open | Low | Roel Witting | — | Lily Raynor | damagedfragrancesamples | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 85905576 | Restock alert for backorder | Solved | Normal | Roel Witting | — | Jacklyn Dare | Chat | vipdamagedshade-match | 8h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - |
| 34895150 | Birthday gift not received | Solved | Normal | Roel Witting | — |  Leonard Waters-Howell | Chat | loyaltyapp | 5h | ●Responded | 7/11 | — | — | Jun 24, 2025 | - |
| 84538321 | Wrong shade sent | Closed | Low | Roel Witting | — | Mr. Lonie Hudson | Chat | vipbopisfragrance | 4d 2h | ●Responded | 2/5 | — | — | Jun 23, 2025 | Jul 2, 2025 |
| 34566156 | Price match request | Closed | Normal | Roel Witting | — | Mr. Skyla Trantow | wholesalevipshade-match | 7d 13h | ○Sent, no reply | — | — | — | Jun 13, 2025 | Jun 24, 2025 | |
| 25194357 | BOPIS pickup not ready | Open | Normal | Roel Witting | — |  Mr. Eliza Gerhold IV | Social | — | - | —Skipped | — | — | — | Jun 6, 2025 | - |
| 01510602 | BOPIS order cancelled at store | Solved | Normal | Roel Witting | — | Kip Schroeder IV | samples | 3h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - | |
| 78865029 | Order arrived damaged | Solved | Low | Roel Witting | — |  Mr. Cade Senger | vipreturns | 1d 10h | ●Responded | 3/5 | — | — | May 27, 2025 | - |