Florencio McCullough
traci.mitchell5@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45910342 | Missing samples in order | Solved | Normal | Florencio McCullough | — |  Eula McKenzie | Chat | shade-matchreturnsrefund | 2h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 32771990 | Klarna / Afterpay split issue | Closed | Normal | Florencio McCullough | — |  Chaz Renner | Chat | fragrancedamaged | 2d 12h | ●Responded | 2/5 | — | — | Apr 22, 2026 | Apr 29, 2026 |
| 43311775 | Loyalty points not posting | Solved | High | Florencio McCullough | — |  Mr. Eliza Gerhold IV | Chat | bopisrefund | 6h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - |
| 11698794 | Wholesale order question | Closed | Low | Florencio McCullough | — |  Darryl Jacobi | Social | shade-matchinfluencer | 2h | ⊘Not fired | — | — | — | Apr 3, 2026 | Apr 9, 2026 |
| 00943174 | Where is my order? | Pending | Normal | Florencio McCullough | — | Eula McKenzie | fragrance | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 69694902 | Item authenticity concern | Closed | Normal | Florencio McCullough | — |  Kaela Friesen | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | Apr 3, 2026 |
| 81530195 | Lost package follow-up | Solved | Normal | Florencio McCullough | — |  Dr. Mandy McLaughlin | — | 1d | ●Responded | 4/11 | — | — | Mar 28, 2026 | - | |
| 13547297 | Where is my order? | Closed | Normal | Florencio McCullough | — | Darryl Jacobi | Chat | — | 5h | ●Responded | 5/5 | — | — | Mar 27, 2026 | Mar 28, 2026 |
| 72441297 | Allergic reaction concern | Solved | Normal | Florencio McCullough | — |  Kip Schroeder IV | shippingdamaged | 5h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - | |
| 63477346 | Wholesale order question | Closed | Normal | Florencio McCullough | — | Kip Schroeder IV | loyaltyinfluencer | 1d | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 27, 2026 | |
| 25685787 | Birthday gift not received | Solved | Urgent | Florencio McCullough | — | Kip Schroeder IV | — | 14h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 34699406 | Item authenticity concern | Solved | Normal | Florencio McCullough | — |  Leonard Waters-Howell | Social | — | 4h | ⊘Not fired | — | — | — | Feb 23, 2026 | - |
| 18154634 | Wrong shade sent | Solved | Low | Florencio McCullough | — |  Miss Amber Hintz Sr. | — | 3h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | |
| 54396069 | Price match request | Pending | Normal | Florencio McCullough | — | Kip Schroeder IV | Social | damagedrefundfragrance | - | —Skipped | — | — | — | Feb 4, 2026 | - |
| 47233563 | Question about product ingredients | Closed | Normal | Florencio McCullough | — |  Mr. Skyla Trantow | gift-card | 2d 20h | ⊘Not fired | — | — | — | Jan 29, 2026 | Feb 8, 2026 | |
| 68495966 | Cancel subscription / Auto-replenish | Solved | Normal | Florencio McCullough | — | Kaela Friesen | shade-matchrefund | 3h | ●Responded | 4/11 | — | — | Jan 27, 2026 | - | |
| 82748847 | BOPIS pickup not ready | Solved | Low | Florencio McCullough | — | Eula McKenzie | Chat | gift-cardshipping | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 95030558 | Item authenticity concern | Solved | Low | Florencio McCullough | — |  Oscar O'Hara | wholesale | 4h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 57135000 | Birthday gift not received | Solved | Normal | Florencio McCullough | — |  Jacklyn Dare | — | 2h | ●Responded | 3/5 | — | — | Jan 14, 2026 | - | |
| 96580567 | Return after 30-day window | Solved | Normal | Florencio McCullough | — |  Katrina Johns | app | 4h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |
| 47408458 | BOPIS order cancelled at store | Solved | Low | Florencio McCullough | — | Kaela Friesen | loyalty | 6h | ●Responded | 10/11 | — | — | Jan 2, 2026 | - | |
| 73688692 | Wholesale order question | Solved | Normal | Florencio McCullough | — | Eula McKenzie | Chat | — | 7h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 30675249 | Influencer code not working | Solved | Normal | Florencio McCullough | — | Oscar O'Hara | Phone | — | 4d 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 49709541 | Allergic reaction concern | Solved | Low | Florencio McCullough | — |  Ignatius Cummerata | bopisinfluencersamples | 15h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 36888083 | Birthday gift not received | Closed | High | Florencio McCullough | — |  Tommy Kuvalis | loyalty | 2d 14h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 75112470 | Wrong shade sent | Solved | Normal | Florencio McCullough | — | Miss Amber Hintz Sr. | gift-cardapp | 4h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 54317274 | Restock alert for backorder | Solved | High | Florencio McCullough | — | Leonard Waters-Howell | Chat | — | 22h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 39104897 | Pro discount enrollment | Solved | High | Florencio McCullough | — |  Mr. Lonie Hudson | Phone | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 85796031 | Restock alert for backorder | Solved | Normal | Florencio McCullough | — |  Yazmin Jast | Chat | appwholesale | 2h | ●Responded | 4/5 | — | — | Oct 7, 2025 | - |
| 57517711 | Foundation match help | Solved | Normal | Florencio McCullough | — | Katrina Johns | Phone | viprefund | 7h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - |
| 29441915 | Missing items in shipment | Solved | Normal | Florencio McCullough | — | Oscar O'Hara | Chat | — | 4h | ●Responded | 3/5 | — | — | Oct 2, 2025 | - |
| 84669697 | Pro discount enrollment | Pending | Normal | Florencio McCullough | — | Leonard Waters-Howell | bopis | - | —Skipped | — | — | — | Sep 30, 2025 | - | |
| 10363791 | Question about product ingredients | Pending | Normal | Florencio McCullough | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 14289278 | App login problem | Solved | Normal | Florencio McCullough | — | Oscar O'Hara | samplesgift-card | 16h | ○Sent, no reply | — | — | — | Sep 21, 2025 | - | |
| 84204391 | Question about product ingredients | Open | Normal | Florencio McCullough | — | Miss Amber Hintz Sr. | shipping | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 67211786 | Price match request | Solved | Low | Florencio McCullough | — | Tommy Kuvalis | Phone | — | 7h | ●Responded | 9/11 | — | — | Aug 20, 2025 | - |
| 95227202 | Question about product ingredients | Solved | Normal | Florencio McCullough | — | Darryl Jacobi | fragranceloyaltysamples | 3h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 28450589 | Refund not received | Solved | Normal | Florencio McCullough | — | Mr. Lonie Hudson | Chat | samplesbopis | 2d 22h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 19491493 | Insider tier issue | Closed | Low | Florencio McCullough | — | Eula McKenzie | influencer | 16h | ●Responded | 1/11 | — | — | Jun 11, 2025 | Jun 18, 2025 | |
| 25304999 | Order arrived damaged | Solved | Normal | Florencio McCullough | — | Chaz Renner | — | 13h | ⊘Not fired | — | — | — | Jun 8, 2025 | - | |
| 03277897 | BOPIS pickup not ready | Solved | Low | Florencio McCullough | — |  Garth Dooley | Chat | bopis | 6h | ⊘Not fired | — | — | — | May 30, 2025 | - |
| 85069858 | Allergic reaction concern | Solved | Normal | Florencio McCullough | — |  Steve O'Conner | wholesalesamplesvip | 3d | ●Responded | 9/11 | — | — | May 27, 2025 | - | |
| 97612627 | Insider tier issue | Solved | Urgent | Florencio McCullough | — |  Vilma Gusikowski | Chat | conversation-mockuprefund | 3d 14h | ●Responded | 3/5 | 75 | May 23, 2025 | - | |
| 88918408 | Wholesale order question | Solved | High | Florencio McCullough | — |  Faith Hilll | sampleswholesale | 1d 11h | ○Sent, no reply | — | — | — | May 23, 2025 | - |