Ms. Nadia Yundt
jeffrey_cronin@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42837222 | Insider tier issue | Solved | Normal | — | Social | — | 4d 23h | ⊘Not fired | — | — | — | May 13, 2026 | - | ||
| 15381504 | Missing samples in order | Closed | Urgent | — | — | 2d 18h | ●Responded | 4/5 | — | — | May 4, 2026 | May 10, 2026 | |||
| 59462350 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | shippinginfluencer | 4h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | ||
| 44138254 | Missing samples in order | Solved | High | — | Phone | refundapp | 11h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - | ||
| 93597705 | Wholesale order question | Pending | Normal | — | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |||
| 42237627 | Store experience feedback | Solved | Normal | — | app | 3h | ●Responded | 5/5 | — | — | Apr 12, 2026 | - | |||
| 23320875 | Lost package follow-up | Solved | Normal | — | Social | vip | 4h | ⊘Not fired | — | — | — | Apr 10, 2026 | - | ||
| 75336314 | Restock alert for backorder | Solved | Normal | — | vipinfluencer | 6h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | |||
| 71083920 | Store experience feedback | Solved | Normal | — | Chat | shade-matchapp | 5h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 02756276 | Loyalty points not posting | Solved | Normal | — | Chat | gift-cardshippingloyalty | 17h | ⊘Not fired | — | — | — | Apr 2, 2026 | - | ||
| 11389509 | Question about product ingredients | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | ||
| 95045750 | Loyalty points not posting | Pending | High | — | Chat | bopisshipping | - | —Skipped | — | — | — | Mar 23, 2026 | - | ||
| 29260366 | Discount code not working | Solved | Normal | — | samples | 5h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 89288808 | Order arrived damaged | Closed | Normal | — | Chat | vipsamples | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 22, 2026 | ||
| 17761491 | Price match request | Closed | Normal | — | Chat | refunddamagedgift-card | 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 14, 2026 | ||
| 89592131 | Cancel order request | Closed | Low | — | — | 4d 12h | ●Responded | 4/11 | — | — | Mar 9, 2026 | Mar 16, 2026 | |||
| 51857031 | Discount code not working | Solved | Normal | — | shade-matchfragrance | 1h | ●Responded | 10/11 | — | — | Mar 6, 2026 | - | |||
| 90930032 | App login problem | Closed | Normal | — | Phone | — | 7h | ○Sent, no reply | — | — | — | Mar 3, 2026 | Mar 4, 2026 | ||
| 79312702 | Discount code not working | Solved | Normal | — | returnsloyalty | 6h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 39981632 | Return after 30-day window | Solved | Normal | — | — | 1d | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 38068933 | Loyalty points not posting | Solved | Normal | — | Chat | vipshippingbopis | 16h | ●Responded | 2/5 | — | — | Feb 19, 2026 | - | ||
| 01472309 | Where is my order? | Solved | High | — | influencerloyaltyreturns | 14h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |||
| 32181680 | App login problem | Solved | Normal | — | Phone | refundloyalty | 9h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | ||
| 66040584 | Store experience feedback | Solved | Normal | — | Chat | — | 3h | ●Responded | 2/5 | — | — | Dec 25, 2025 | - | ||
| 68497260 | Price match request | Closed | Normal | — | wholesale | 3h | ●Responded | 5/5 | — | — | Dec 14, 2025 | Dec 17, 2025 | |||
| 19725840 | Loyalty points not posting | Closed | Normal | — | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 15, 2025 | ||
| 07133135 | Shipping cost question | Solved | High | — | Chat | refund | 6h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | ||
| 32954680 | Birthday gift not received | Solved | High | — | Phone | — | 22h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | ||
| 66347091 | Birthday gift not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 28, 2025 | - | ||
| 49241354 | Allergic reaction concern | Solved | High | — | shade-match | 4h | ●Responded | 5/5 | — | — | Oct 25, 2025 | - | |||
| 86654068 | Where is my order? | Closed | Low | — | Chat | bopis | 4h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 | ||
| 42840192 | Missing samples in order | Closed | Low | — | damagedvipshade-match | 14h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 21, 2025 | |||
| 37386464 | Where is my order? | Solved | Low | — | Phone | vipshade-matchapp | 2h | ●Responded | 3/5 | — | — | Oct 1, 2025 | - | ||
| 45131469 | Shipping cost question | Solved | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 38539837 | App login problem | Solved | Normal | — | appwholesale | 2h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |||
| 96133000 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 14, 2025 | - | |||
| 25072711 | Birthday gift not received | Solved | Low | — | vip | 5h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |||
| 32565300 | Wholesale order question | Pending | High | — | returnsfragrance | - | —Skipped | — | — | — | Jul 16, 2025 | - | |||
| 72369438 | Discount code not working | Solved | Normal | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Jul 12, 2025 | - | ||
| 13132084 | Wholesale order question | Closed | Normal | — | — | 7h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |||
| 69322496 | Klarna / Afterpay split issue | Solved | Low | — | — | 11h | ●Responded | 10/11 | — | — | Jul 9, 2025 | - | |||
| 93666787 | Missing samples in order | Closed | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 11, 2025 | |||
| 88833567 | Address change after shipping | Solved | Normal | — | Chat | samples | 1d | ●Responded | 9/11 | — | — | Jun 22, 2025 | - | ||
| 46852622 | App crashes at checkout | Solved | Low | — | Chat | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | ||
| 67253831 | App login problem | Solved | Low | — | — | 21h | ○Sent, no reply | — | — | — | Jun 7, 2025 | - | |||
| 96618335 | Foundation match help | Closed | Normal | — | appdamagedinfluencer | 6h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 6, 2025 |