Tonya Streich
herbert_okuneva89@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76696050 | App crashes at checkout | Solved | High | Tonya Streich | — |  Garth Dooley | Phone | apprefundinfluencer | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 79427969 | Lost package follow-up | Solved | Low | Tonya Streich | — |  Kaela Friesen | influencerwholesale | 4h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 50277595 | Cancel order request | Pending | Low | Tonya Streich | — |  Darryl Jacobi | Chat | wholesalevip | - | —Skipped | — | — | — | May 20, 2026 | - |
| 22543917 | Birthday gift not received | Closed | Low | Tonya Streich | — | Kaela Friesen | Chat | — | 4d 15h | ○Sent, no reply | — | — | — | May 15, 2026 | May 25, 2026 |
| 09037591 | Foundation match help | Solved | Urgent | Tonya Streich | — |  Mr. Lonie Hudson | Chat | refundvip | 14h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 53607615 | Refund not received | Closed | Low | Tonya Streich | — | Kaela Friesen | — | 5h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 23, 2026 | |
| 85132468 | Restock alert for backorder | Closed | Normal | Tonya Streich | — |  Tommy Kuvalis | vipgift-cardrefund | 1h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 54312691 | BOPIS pickup not ready | Closed | Normal | Tonya Streich | — |  Chaz Renner | influencerfragrance | 11h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 19, 2026 | |
| 13325217 | Influencer code not working | Closed | Low | Tonya Streich | — |  Amely Pacocha | Chat | damaged | 22h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 88983804 | Allergic reaction concern | Closed | Low | Tonya Streich | — |  Lily Raynor | Social | — | 10h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 15, 2026 |
| 52881877 | Foundation match help | Solved | Normal | Tonya Streich | — |  Vilma Gusikowski | returnsrefundloyalty | 2h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - | |
| 59800787 | Cancel order request | Closed | Low | Tonya Streich | — | Chaz Renner | — | 2h | ○Sent, no reply | — | — | — | Mar 28, 2026 | Apr 2, 2026 | |
| 82375738 | App crashes at checkout | Closed | Low | Tonya Streich | — |  Miss Amber Hintz Sr. | loyalty | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 25, 2026 | |
| 51820170 | BOPIS pickup not ready | Closed | Urgent | Tonya Streich | — |  Mr. Eliza Gerhold IV | — | 12h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 27, 2026 | |
| 04652769 | Wholesale order question | Solved | Normal | Tonya Streich | — |  Faith Hilll | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 16623802 | Missing samples in order | Solved | Normal | Tonya Streich | — | Lily Raynor | Social | damagedvip | 2d 18h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 82255850 | App login problem | Closed | Normal | Tonya Streich | — |  Jacklyn Dare | — | 2h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 7, 2026 | |
| 87179530 | Foundation match help | Solved | Normal | Tonya Streich | — |  Julie Hodkiewicz | appbopisloyalty | 3h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 71533821 | Missing items in shipment | Pending | Normal | Tonya Streich | — |  Yazmin Jast | shade-match | - | —Skipped | — | — | — | Feb 20, 2026 | - | |
| 46331816 | Shipping cost question | Solved | Normal | Tonya Streich | — | Kaela Friesen | Chat | fragranceinfluencer | 16h | ⊘Not fired | — | — | — | Feb 19, 2026 | - |
| 15391647 | Missing items in shipment | Solved | Low | Tonya Streich | — | Tommy Kuvalis | Phone | shippingvipinfluencer | 1h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - |
| 01783218 | Cancel subscription / Auto-replenish | Closed | Normal | Tonya Streich | — | Amely Pacocha | influencer | 3h | ○Sent, no reply | — | — | — | Feb 14, 2026 | Feb 16, 2026 | |
| 93730838 | BOPIS order cancelled at store | Solved | Low | Tonya Streich | — | Garth Dooley | — | 10h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 04619069 | Item authenticity concern | Solved | Normal | Tonya Streich | — |  Ignatius Cummerata | — | 6h | ⊘Not fired | — | — | — | Feb 8, 2026 | - | |
| 97675383 | Cancel subscription / Auto-replenish | Solved | Urgent | Tonya Streich | — |  Eula McKenzie | — | 3d 20h | ⊘Not fired | — | — | — | Feb 3, 2026 | - | |
| 30983283 | Address change after shipping | Pending | Normal | Tonya Streich | — | Amely Pacocha | Chat | shippingfragrancebopis | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 06402111 | Shipping cost question | Solved | Normal | Tonya Streich | — | Kaela Friesen | gift-cardreturns | 1d 6h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 26216887 | Pro discount enrollment | Solved | Normal | Tonya Streich | — | Ignatius Cummerata | damagedinfluencerfragrance | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 65701699 | Price match request | Solved | Low | Tonya Streich | — | Miss Amber Hintz Sr. | gift-card | 15h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 79019467 | Loyalty points not posting | Solved | Normal | Tonya Streich | — | Yazmin Jast | Phone | influencerreturnsfragrance | 1h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 69826315 | BOPIS pickup not ready | Solved | Normal | Tonya Streich | — | Amely Pacocha | Phone | wholesalebopis | 6h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 88323857 | Return after 30-day window | Solved | Low | Tonya Streich | — | Jacklyn Dare | — | 19h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |
| 55890369 | Missing items in shipment | Closed | High | Tonya Streich | — | Tommy Kuvalis | — | 1d 14h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 | |
| 45335042 | Price match request | Solved | Normal | Tonya Streich | — | Kaela Friesen | Chat | shippingloyaltyapp | 6d 9h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 25354141 | Where is my order? | Open | Normal | Tonya Streich | — | Eula McKenzie | Phone | appbopis | - | —Skipped | — | — | — | Oct 28, 2025 | - |
| 11926833 | Item authenticity concern | Solved | Normal | Tonya Streich | — | Kaela Friesen | — | 11h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |
| 80667178 | Missing samples in order | Open | Low | Tonya Streich | — |  Leonard Waters-Howell | fragrance | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 22532211 | Foundation match help | Solved | Normal | Tonya Streich | — | Darryl Jacobi | — | 6h | ●Responded | 4/5 | — | — | Sep 28, 2025 | - | |
| 46158230 | Foundation match help | Pending | High | Tonya Streich | — | Chaz Renner | Chat | shade-matchbopis | - | —Skipped | — | — | — | Sep 4, 2025 | - |
| 11347004 | Loyalty points not posting | Closed | Low | Tonya Streich | — | Miss Amber Hintz Sr. | — | 3h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 24, 2025 | |
| 12952124 | Pro discount enrollment | Solved | High | Tonya Streich | — | Tommy Kuvalis | — | 5h | ●Responded | 5/5 | — | — | Aug 21, 2025 | - | |
| 05000784 | Cancel subscription / Auto-replenish | Solved | Normal | Tonya Streich | — | Faith Hilll | Phone | shippinggift-card | 4h | ●Responded | 5/5 | — | — | Jul 26, 2025 | - |
| 84930887 | Cancel order request | Closed | Normal | Tonya Streich | — | Tommy Kuvalis | wholesaleshade-matchreturns | 10h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 30, 2025 | |
| 08224781 | Shipping cost question | Solved | Normal | Tonya Streich | — | Darryl Jacobi | Chat | samplesdamagedshipping | 8h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 05671507 | Klarna / Afterpay split issue | Solved | Normal | Tonya Streich | — | Tommy Kuvalis | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - |
| 79874659 | Restock alert for backorder | Solved | Normal | Tonya Streich | — | Vilma Gusikowski | fragrance | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 31846043 | Klarna / Afterpay split issue | Solved | Normal | Tonya Streich | — | Vilma Gusikowski | Chat | damagedsamplesloyalty | 1d 8h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 23189343 | Klarna / Afterpay split issue | Closed | Urgent | Tonya Streich | — |  Mr. Cade Senger | — | 2h | ●Responded | 10/11 | — | — | Jun 29, 2025 | Jul 3, 2025 | |
| 82788153 | Wholesale order question | Solved | Urgent | Tonya Streich | — | Kaela Friesen | bopis | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 31494168 | Missing samples in order | Pending | Normal | Tonya Streich | — | Mr. Lonie Hudson | samplesvipgift-card | - | —Skipped | — | — | — | Jun 13, 2025 | - |