Lucio Gorczany
darryl72@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97433320 | Pro discount enrollment | Solved | Normal | Lucio Gorczany | — |  Mr. Cade Senger | Chat | bopisrefund | 5h | ●Responded | 5/5 | — | — | May 8, 2026 | - |
| 66424471 | Cancel subscription / Auto-replenish | Solved | Normal | Lucio Gorczany | — |  Mr. Skyla Trantow | shippingsamples | 2d 12h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 93488387 | Shipping cost question | Solved | Normal | Lucio Gorczany | — |  Yazmin Jast | damagedshade-match | 1h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | |
| 14075023 | Order arrived damaged | Solved | Low | Lucio Gorczany | — |  Katrina Johns | Chat | gift-cardrefundapp | 5h | ●Responded | 10/11 | — | — | Apr 27, 2026 | - |
| 77560173 | Wholesale order question | Closed | Low | Lucio Gorczany | — | Katrina Johns | shade-match | 7d 11h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 5, 2026 | |
| 41413048 | Refund not received | Solved | High | Lucio Gorczany | — | Mr. Skyla Trantow | Chat | — | 22h | ●Responded | 1/5 | — | — | Apr 20, 2026 | - |
| 09515473 | Order arrived damaged | Closed | Low | Lucio Gorczany | — |  Kaela Friesen | Chat | appvipdamaged | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 14, 2026 |
| 72584404 | Gift card balance question | Open | Normal | Lucio Gorczany | — |  Kip Schroeder IV | Chat | vipgift-cardshipping | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 59710000 | App login problem | Closed | Low | Lucio Gorczany | — |  Lily Raynor | Chat | — | 8h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 26, 2026 |
| 44295768 | Foundation match help | Solved | Urgent | Lucio Gorczany | — |  Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Feb 28, 2026 | - | |
| 81660074 | Allergic reaction concern | Solved | Normal | Lucio Gorczany | — | Kaela Friesen | — | 2h | ⊘Not fired | — | — | — | Feb 25, 2026 | - | |
| 71211286 | Restock alert for backorder | Solved | Urgent | Lucio Gorczany | — |  Leonard Waters-Howell | vip | 6h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 56824216 | Missing items in shipment | Solved | Low | Lucio Gorczany | — | Julie Hodkiewicz | — | 2h | ●Responded | 4/5 | — | — | Jan 31, 2026 | - | |
| 28949501 | Item authenticity concern | Solved | Normal | Lucio Gorczany | — |  Mr. Eliza Gerhold IV | Social | wholesale | 1d | ⊘Not fired | — | — | — | Jan 2, 2026 | - |
| 76820258 | App crashes at checkout | Pending | Low | Lucio Gorczany | — |  Mr. Lonie Hudson | Chat | apprefund | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 72832508 | Wrong shade sent | Open | Urgent | Lucio Gorczany | — | Kip Schroeder IV | bopisdamagedinfluencer | - | —Skipped | — | — | — | Dec 11, 2025 | - | |
| 20005845 | App crashes at checkout | Solved | Normal | Lucio Gorczany | — | Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - |
| 63499936 | Insider tier issue | Solved | Normal | Lucio Gorczany | — | Mr. Cade Senger | Chat | — | 15h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 72628518 | Shipping cost question | Closed | Normal | Lucio Gorczany | — | Julie Hodkiewicz | — | 22h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 8, 2025 | |
| 43744343 | Where is my order? | Solved | Low | Lucio Gorczany | — |  Darryl Jacobi | Chat | returnsgift-card | 1d 10h | ●Responded | 3/5 | — | — | Oct 30, 2025 | - |
| 06884526 | Wrong shade sent | Closed | Low | Lucio Gorczany | — | Mr. Skyla Trantow | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 42726265 | Cancel subscription / Auto-replenish | Solved | Normal | Lucio Gorczany | — |  Steve O'Conner | refunddamagedgift-card | 2h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - | |
| 11692717 | Pro discount enrollment | Solved | Low | Lucio Gorczany | — | Mr. Lonie Hudson | — | 17h | ●Responded | 4/5 | — | — | Oct 8, 2025 | - | |
| 43754466 | Store experience feedback | Solved | High | Lucio Gorczany | — | Steve O'Conner | Chat | — | 13h | ⊘Not fired | — | — | — | Sep 30, 2025 | - |
| 19302433 | Cancel order request | Solved | High | Lucio Gorczany | — | Kaela Friesen | Chat | shade-match | 1h | ⊘Not fired | — | — | — | Sep 20, 2025 | - |
| 73733137 | Item authenticity concern | Solved | Normal | Lucio Gorczany | — |  Faith Hilll | samplesshipping | 9d 10h | ●Responded | 1/5 | — | — | Aug 25, 2025 | - | |
| 45723814 | Address change after shipping | Solved | Normal | Lucio Gorczany | — |  Oscar O'Hara | Chat | refund | 1d 21h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 24856858 | Lost package follow-up | Pending | Normal | Lucio Gorczany | — |  Vilma Gusikowski | Phone | vipinfluencer | - | —Skipped | — | — | — | Jul 31, 2025 | - |
| 68658746 | Cancel subscription / Auto-replenish | Closed | Normal | Lucio Gorczany | — | Kip Schroeder IV | gift-card | 1d 10h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 8, 2025 | |
| 63032573 | Question about product ingredients | Closed | Normal | Lucio Gorczany | — | Julie Hodkiewicz | loyaltywholesaleinfluencer | 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |
| 00917599 | Gift card balance question | Closed | Normal | Lucio Gorczany | — | Mr. Skyla Trantow | Chat | refundshade-matchvip | 1d 15h | ●Responded | 4/5 | — | — | Jul 20, 2025 | Jul 28, 2025 |
| 83336585 | Question about product ingredients | Solved | Urgent | Lucio Gorczany | — | Katrina Johns | bopisreturns | 2d 14h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 90193869 | Store experience feedback | Pending | Normal | Lucio Gorczany | — | Leonard Waters-Howell | appsamples | - | —Skipped | — | — | — | Jul 3, 2025 | - | |
| 81169188 | Birthday gift not received | Solved | Normal | Lucio Gorczany | — |  Garth Dooley | loyalty | 3h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 01450219 | Item authenticity concern | Solved | Low | Lucio Gorczany | — |  Eula McKenzie | samplesviprefund | 2d 1h | ●Responded | 4/11 | — | — | Jun 19, 2025 | - | |
| 01507148 | Discount code not working | Pending | Normal | Lucio Gorczany | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Jun 17, 2025 | - | |
| 43023349 | Address change after shipping | Solved | Normal | Lucio Gorczany | — | Steve O'Conner | fragrance | 2d 11h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 45623898 | Cancel subscription / Auto-replenish | Solved | Normal | Lucio Gorczany | — | Leonard Waters-Howell | shipping | 1d 7h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 87006419 | Cancel subscription / Auto-replenish | Solved | Low | Lucio Gorczany | — |  Ignatius Cummerata | samplesbopisreturns | 8d 6h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 01577872 | Insider tier issue | Solved | Normal | Lucio Gorczany | — | Kaela Friesen | wholesalerefund | 5h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - | |
| 27993143 | Birthday gift not received | Solved | Normal | Lucio Gorczany | — | Mr. Lonie Hudson | Chat | shade-matchdamagedreturns | 1h | ●Responded | 4/5 | — | — | Jun 2, 2025 | - |
| 57036744 | Wholesale order question | Solved | Normal | Lucio Gorczany | — | Ignatius Cummerata | loyaltyapprefund | 8d 13h | ●Responded | 1/11 | — | — | May 30, 2025 | - |