Adaline Mohr
adelle.yundt56@yahoo.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86755081 | Foundation match help | Solved | Urgent | — | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | May 7, 2026 | - | ||
| 79638882 | Discount code not working | Solved | Normal | — | Chat | shipping | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | ||
| 42278308 | Allergic reaction concern | Closed | Normal | — | Chat | — | 1d 20h | ●Responded | 1/5 | — | — | Apr 25, 2026 | May 1, 2026 | ||
| 99455772 | Where is my order? | Solved | Low | — | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 59542537 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shippingfragranceapp | 1d 9h | ●Responded | 9/11 | — | — | Apr 16, 2026 | - | ||
| 57735785 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 1d 9h | ●Responded | 4/5 | — | — | Apr 3, 2026 | Apr 9, 2026 | ||
| 95149369 | Cancel order request | Solved | Normal | — | Phone | refund | 2d 20h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | ||
| 43277805 | Foundation match help | Solved | Normal | — | shade-matchshipping | 18h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 78180339 | Missing items in shipment | Solved | High | — | Phone | influencer | 15h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | ||
| 69977430 | Wholesale order question | Closed | Normal | — | Phone | shipping | 13h | ●Responded | 5/5 | — | — | Mar 2, 2026 | Mar 5, 2026 | ||
| 27658834 | App login problem | Solved | Normal | — | Phone | app | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | ||
| 29803475 | Gift card balance question | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 25, 2026 | - | ||
| 41605183 | Shipping cost question | Pending | Normal | — | Phone | gift-card | - | —Skipped | — | — | — | Jan 30, 2026 | - | ||
| 42695766 | Pro discount enrollment | Solved | Normal | — | vip | 10h | ●Responded | 10/11 | — | — | Jan 30, 2026 | - | |||
| 60939047 | Lost package follow-up | Closed | Low | — | wholesaleloyaltyshade-match | 2d 17h | ○Sent, no reply | — | — | — | Jan 23, 2026 | Feb 2, 2026 | |||
| 50372451 | Refund not received | Closed | Low | — | — | 5h | ●Responded | 5/5 | — | — | Jan 22, 2026 | Jan 29, 2026 | |||
| 96279345 | Restock alert for backorder | Solved | Normal | — | samplesshippingbopis | 18h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |||
| 70682273 | Pro discount enrollment | Solved | Normal | — | Social | returns | 11h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | ||
| 45818103 | Item authenticity concern | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |||
| 17252462 | BOPIS order cancelled at store | Open | High | — | Phone | gift-cardrefundwholesale | - | —Skipped | — | — | — | Dec 19, 2025 | - | ||
| 98641763 | Cancel order request | Solved | Normal | — | loyaltyinfluencerrefund | 2d 11h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |||
| 76742138 | Address change after shipping | Closed | Normal | — | bopisshippingreturns | 11h | ●Responded | 5/5 | — | — | Dec 2, 2025 | Dec 8, 2025 | |||
| 60436623 | Address change after shipping | Open | Normal | — | samplesrefund | - | —Skipped | — | — | — | Dec 2, 2025 | - | |||
| 17396429 | Cancel order request | Closed | Low | — | — | 3h | ⊘Not fired | — | — | — | Nov 28, 2025 | Dec 3, 2025 | |||
| 79416503 | Cancel order request | Solved | Normal | — | Chat | influencervipgift-card | 6h | ●Responded | 5/5 | — | — | Nov 25, 2025 | - | ||
| 88407334 | BOPIS pickup not ready | Closed | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 22, 2025 | ||
| 04144619 | Return after 30-day window | Solved | High | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 53276140 | Store experience feedback | Pending | Normal | — | app | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 27617120 | Loyalty points not posting | Closed | High | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Oct 25, 2025 | Oct 27, 2025 | ||
| 50909174 | Return after 30-day window | Solved | Normal | — | — | 18h | ●Responded | 4/5 | — | — | Oct 20, 2025 | - | |||
| 87004972 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | refund | 1d | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 18, 2025 | ||
| 65370723 | Item authenticity concern | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | ||
| 28953657 | Refund not received | Closed | Normal | — | Phone | influencershipping | 4h | ⊘Not fired | — | — | — | Oct 2, 2025 | Oct 8, 2025 | ||
| 22501829 | Insider tier issue | Closed | Normal | — | shippingloyalty | 1d 5h | ⊘Not fired | — | — | — | Sep 21, 2025 | Sep 28, 2025 | |||
| 75885480 | Item authenticity concern | Solved | Normal | — | returnsrefundwholesale | 22h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - | |||
| 46369941 | Lost package follow-up | Solved | Normal | — | apprefund | 19h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |||
| 56660378 | Missing items in shipment | Solved | Low | — | Chat | shade-matchbopis | 6h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - | ||
| 51477476 | Question about product ingredients | Pending | Normal | — | loyaltyshipping | - | —Skipped | — | — | — | Aug 8, 2025 | - | |||
| 24974509 | Influencer code not working | Solved | Normal | — | Chat | wholesale | 8d 5h | ●Responded | 2/5 | — | — | Jul 25, 2025 | - | ||
| 44395695 | BOPIS order cancelled at store | Solved | Normal | — | apprefundshipping | 5h | ●Responded | 10/11 | — | — | Jul 15, 2025 | - | |||
| 23405484 | Lost package follow-up | Closed | Low | — | returnsinfluencervip | 20h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 14, 2025 | |||
| 60074520 | Discount code not working | Solved | Urgent | — | bopisloyaltyvip | 17h | ●Responded | 5/5 | — | — | Jul 10, 2025 | - | |||
| 24318076 | Cancel order request | Open | Normal | — | Chat | wholesaleshade-matchbopis | - | —Skipped | — | — | — | Jul 1, 2025 | - | ||
| 28499099 | Foundation match help | Solved | Normal | — | Social | — | 16h | ⊘Not fired | — | — | — | Jun 5, 2025 | - |