Vickie Bruen
jasmine_anderson38@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16432404 | Loyalty points not posting | Solved | Low | Vickie Bruen | — |  Garth Dooley | bopissamples | 12h | ●Responded | 2/5 | — | — | May 23, 2026 | - | |
| 32352650 | Loyalty points not posting | Solved | Low | Vickie Bruen | — |  Vilma Gusikowski | returnsdamaged | 1d 8h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 09207787 | Lost package follow-up | Closed | Low | Vickie Bruen | — |  Amely Pacocha | Chat | refundvipwholesale | 3h | ○Sent, no reply | — | — | — | May 9, 2026 | May 10, 2026 |
| 34259647 | Loyalty points not posting | Closed | Normal | Vickie Bruen | — |  Steve O'Conner | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | May 2, 2026 | |
| 41755413 | Influencer code not working | Closed | Normal | Vickie Bruen | — | Steve O'Conner | Phone | appfragrance | 1h | ⊘Not fired | — | — | — | Apr 18, 2026 | Apr 21, 2026 |
| 40552848 | BOPIS pickup not ready | Solved | Normal | Vickie Bruen | — |  Eula McKenzie | Chat | shippingsamplesinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 31, 2026 | - |
| 89714259 | Order arrived damaged | Solved | Normal | Vickie Bruen | — |  Chaz Renner | Chat | gift-card | 2h | ●Responded | 1/5 | — | — | Mar 11, 2026 | - |
| 23603166 | Item authenticity concern | Closed | Normal | Vickie Bruen | — |  Tommy Kuvalis | returnsshade-matchgift-card | 5h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 12, 2026 | |
| 37158805 | BOPIS order cancelled at store | Closed | Normal | Vickie Bruen | — |  Miss Amber Hintz Sr. | — | 5h | ●Responded | 4/5 | — | — | Feb 20, 2026 | Feb 25, 2026 | |
| 89243423 | Wholesale order question | Solved | High | Vickie Bruen | — |  Julie Hodkiewicz | shippingwholesale | 2h | ●Responded | 5/5 | — | — | Feb 20, 2026 | - | |
| 40949250 | App crashes at checkout | Closed | Normal | Vickie Bruen | — |  Jacklyn Dare | Chat | shade-matchrefunddamaged | 17h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 26, 2026 |
| 72650164 | Refund not received | Solved | Low | Vickie Bruen | — |  Ignatius Cummerata | Chat | fragrancevipwholesale | 18h | ⊘Not fired | — | — | — | Feb 13, 2026 | - |
| 45600131 | Order arrived damaged | Solved | Normal | Vickie Bruen | — |  Leonard Waters-Howell | Chat | bopisinfluencerloyalty | 1d 23h | ●Responded | 4/5 | — | — | Feb 5, 2026 | - |
| 52892211 | Pro discount enrollment | Solved | Normal | Vickie Bruen | — | Julie Hodkiewicz | shade-match | 2h | ●Responded | 4/5 | — | — | Feb 4, 2026 | - | |
| 78612968 | Cancel subscription / Auto-replenish | Solved | Normal | Vickie Bruen | — | Garth Dooley | influencerloyaltysamples | 1h | ⊘Not fired | — | — | — | Jan 18, 2026 | - | |
| 49598187 | Missing items in shipment | Solved | Normal | Vickie Bruen | — |  Faith Hilll | Chat | influencersamplesbopis | 1h | ●Responded | 1/11 | — | — | Jan 10, 2026 | - |
| 11797037 | Address change after shipping | Solved | Normal | Vickie Bruen | — | Miss Amber Hintz Sr. | wholesalebopisvip | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - | |
| 01457708 | Foundation match help | Solved | Normal | Vickie Bruen | — | Faith Hilll | Chat | — | 2d 4h | ●Responded | 1/5 | — | — | Jan 6, 2026 | - |
| 55070329 | Cancel subscription / Auto-replenish | Closed | Low | Vickie Bruen | — |  Oscar O'Hara | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 19, 2025 | |
| 40984204 | BOPIS order cancelled at store | Solved | High | Vickie Bruen | — | Ignatius Cummerata | Phone | vip | 2d 5h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 09024971 | Lost package follow-up | Closed | Normal | Vickie Bruen | — | Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 25, 2025 | |
| 68739441 | App crashes at checkout | Solved | High | Vickie Bruen | — |  Dr. Mandy McLaughlin | vip | 2h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 95672015 | Where is my order? | Solved | Normal | Vickie Bruen | — | Dr. Mandy McLaughlin | Chat | shade-match | 4h | ●Responded | 3/5 | — | — | Nov 10, 2025 | - |
| 40688329 | Item authenticity concern | Solved | Normal | Vickie Bruen | — | Steve O'Conner | — | 22h | ●Responded | 5/5 | — | — | Oct 22, 2025 | - | |
| 24586103 | Address change after shipping | Solved | Normal | Vickie Bruen | — | Leonard Waters-Howell | Chat | refundappsamples | 1d 17h | ⊘Not fired | — | — | — | Oct 6, 2025 | - |
| 94814987 | Shipping cost question | Solved | Low | Vickie Bruen | — | Oscar O'Hara | fragrance | 2d 10h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - | |
| 55815699 | Where is my order? | Solved | High | Vickie Bruen | — |  Kip Schroeder IV | — | 1h | ●Responded | 10/11 | — | — | Sep 24, 2025 | - | |
| 38246504 | Missing items in shipment | Solved | Low | Vickie Bruen | — | Miss Amber Hintz Sr. | — | 4h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |
| 11803455 | Order arrived damaged | Closed | Normal | Vickie Bruen | — | Amely Pacocha | loyaltyinfluencerrefund | 1h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 25, 2025 | |
| 93984738 | BOPIS pickup not ready | Solved | High | Vickie Bruen | — |  Kaela Friesen | samples | 3h | ●Responded | 5/5 | — | — | Sep 3, 2025 | - | |
| 60946561 | Question about product ingredients | Closed | Low | Vickie Bruen | — |  Mr. Eliza Gerhold IV | wholesalevip | 1d 1h | ●Responded | 4/5 | — | — | Aug 23, 2025 | Aug 28, 2025 | |
| 22375308 | Missing samples in order | Closed | Normal | Vickie Bruen | — | Chaz Renner | Social | shade-matchfragrance | 6h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 22, 2025 |
| 93281738 | Order arrived damaged | Solved | Normal | Vickie Bruen | — |  Katrina Johns | — | 2d 20h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 37080825 | Allergic reaction concern | Solved | High | Vickie Bruen | — | Ignatius Cummerata | Chat | — | 1d | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 24559883 | Foundation match help | Solved | Normal | Vickie Bruen | — |  Yazmin Jast | Chat | bopisshippingdamaged | 16h | ●Responded | 2/5 | — | — | Aug 7, 2025 | - |
| 26013847 | Shipping cost question | Closed | Normal | Vickie Bruen | — | Chaz Renner | influencerfragrancevip | 1d 14h | ●Responded | 4/5 | — | — | Aug 7, 2025 | Aug 10, 2025 | |
| 74383800 | Cancel order request | Solved | Normal | Vickie Bruen | — |  Mr. Skyla Trantow | Chat | refund | 4h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 46022569 | Item authenticity concern | Closed | Low | Vickie Bruen | — | Ignatius Cummerata | Chat | fragrancesamplesreturns | 19h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 28, 2025 |
| 14591223 | Gift card balance question | Solved | Normal | Vickie Bruen | — | Dr. Mandy McLaughlin | Social | samples | 2h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 91134578 | BOPIS pickup not ready | Solved | Normal | Vickie Bruen | — | Steve O'Conner | damaged | 16h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | |
| 65856034 | Order arrived damaged | Solved | Normal | Vickie Bruen | — | Steve O'Conner | returnsdamaged | 5h | ●Responded | 4/5 | — | — | May 23, 2025 | - | |
| 75324566 | Return after 30-day window | Solved | Normal | Vickie Bruen | — | Jacklyn Dare | vipappwholesale | 6h | ⊘Not fired | — | — | — | May 23, 2025 | - |