Abraham Kulas
katrina10@gmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02413742 | Birthday gift not received | Solved | Low | — | bopis | 15h | ○Sent, no reply | — | — | — | May 11, 2026 | - | |||
| 80234043 | Pro discount enrollment | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | May 8, 2026 | - | |||
| 85786408 | Foundation match help | Solved | Normal | — | influencerwholesaledamaged | 4h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |||
| 55753468 | Missing samples in order | Solved | Normal | — | Chat | samplesgift-cardapp | 13h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | ||
| 94411885 | Store experience feedback | Closed | Low | — | wholesalesamples | 5h | ○Sent, no reply | — | — | — | Apr 24, 2026 | Apr 25, 2026 | |||
| 81324347 | BOPIS pickup not ready | Solved | Normal | — | bopisshade-matchsamples | 2d 9h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |||
| 62781800 | Store experience feedback | Solved | Normal | — | returnsbopis | 7h | ⊘Not fired | — | — | — | Mar 29, 2026 | - | |||
| 38807924 | Gift card balance question | Closed | Low | — | appshipping | 13h | ●Responded | 5/5 | — | — | Mar 29, 2026 | Mar 31, 2026 | |||
| 58080854 | Wrong shade sent | Solved | High | — | loyaltyinfluencergift-card | 2d 8h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |||
| 21513017 | Question about product ingredients | Solved | Normal | — | Social | influencer | 1h | ⊘Not fired | — | — | — | Mar 5, 2026 | - | ||
| 68443068 | Foundation match help | Pending | Normal | — | Chat | refund | - | —Skipped | — | — | — | Mar 5, 2026 | - | ||
| 07104607 | Store experience feedback | Pending | Low | — | damagedfragranceapp | - | —Skipped | — | — | — | Jan 21, 2026 | - | |||
| 53204028 | Birthday gift not received | Solved | Normal | — | Social | samples | 1d | ⊘Not fired | — | — | — | Jan 3, 2026 | - | ||
| 02130273 | App crashes at checkout | Solved | High | — | — | 4h | ⊘Not fired | — | — | — | Dec 31, 2025 | - | |||
| 31674757 | Order arrived damaged | Closed | Normal | — | returnsrefundbopis | 4h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 7, 2025 | |||
| 13665801 | Loyalty points not posting | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Dec 4, 2025 | - | ||
| 59050320 | Missing items in shipment | Closed | High | — | Social | gift-card | 4h | ⊘Not fired | — | — | — | Nov 29, 2025 | Dec 1, 2025 | ||
| 31015981 | Wrong shade sent | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | ||
| 39441376 | Influencer code not working | Solved | Normal | — | — | 2d 23h | ●Responded | 4/5 | — | — | Nov 13, 2025 | - | |||
| 84366086 | BOPIS pickup not ready | Closed | Normal | — | Phone | — | 2h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 8, 2025 | ||
| 40620408 | Missing items in shipment | Solved | Normal | — | appshippingfragrance | 2d 3h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |||
| 46424513 | Where is my order? | Solved | Normal | — | shade-match | 5h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |||
| 15130181 | Foundation match help | Pending | Normal | — | gift-cardvipapp | - | —Skipped | — | — | — | Sep 30, 2025 | - | |||
| 57676979 | Klarna / Afterpay split issue | Solved | Normal | — | samples | 4h | ●Responded | 5/5 | — | — | Sep 16, 2025 | - | |||
| 25340701 | Pro discount enrollment | Solved | Low | — | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | ||
| 42979354 | Question about product ingredients | Closed | Normal | — | Chat | refundshade-matchinfluencer | 2h | ○Sent, no reply | — | — | — | Aug 29, 2025 | Sep 4, 2025 | ||
| 06028005 | App login problem | Solved | Normal | — | damagedinfluencerloyalty | 1d 5h | ●Responded | 4/5 | — | — | Aug 12, 2025 | - | |||
| 89458667 | Klarna / Afterpay split issue | Solved | High | — | Chat | damagedrefund | 4h | ●Responded | 4/5 | — | — | Aug 8, 2025 | - | ||
| 94047025 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | — | 6h | ●Responded | 9/11 | — | — | Jul 18, 2025 | Jul 23, 2025 | ||
| 32231950 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | influencervipapp | 15h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | ||
| 57490581 | Foundation match help | Closed | High | — | Chat | — | 22h | ●Responded | 5/5 | — | — | Jul 1, 2025 | Jul 5, 2025 | ||
| 32864177 | Wrong shade sent | Pending | Normal | — | Chat | loyalty | - | —Skipped | — | — | — | Jun 27, 2025 | - | ||
| 57612919 | Birthday gift not received | Solved | High | — | Chat | loyalty | 1d 22h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - | ||
| 03144461 | Allergic reaction concern | Closed | Normal | — | wholesalereturns | 2h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 27, 2025 | |||
| 91412532 | Discount code not working | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | ||
| 46292729 | Insider tier issue | Solved | High | — | damaged | 6h | ⊘Not fired | — | — | — | Jun 13, 2025 | - | |||
| 08355720 | Wrong shade sent | Solved | Normal | — | — | 1h | ●Responded | 9/11 | — | — | Jun 5, 2025 | - | |||
| 57280811 | Gift card balance question | Solved | Normal | — | Chat | influencerfragrancereturns | 2h | ●Responded | 5/5 | — | — | Jun 3, 2025 | - | ||
| 97152962 | Gift card balance question | Open | High | — | Chat | — | - | —Skipped | — | — | — | May 30, 2025 | - |