Alexis Connelly
allison.keeling56@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79271868 | Address change after shipping | Solved | Low | Alexis Connelly | — |  Mr. Eliza Gerhold IV | Chat | loyaltysamplesrefund | 2d 12h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 38444284 | Address change after shipping | Closed | Normal | Alexis Connelly | — |  Darryl Jacobi | fragrancevip | 1h | ⊘Not fired | — | — | — | May 19, 2026 | May 26, 2026 | |
| 91573314 | Restock alert for backorder | Solved | Low | Alexis Connelly | — |  Tommy Kuvalis | app | 5h | ●Responded | 5/5 | — | — | Apr 23, 2026 | - | |
| 61702241 | Allergic reaction concern | Solved | High | Alexis Connelly | — |  Mr. Lonie Hudson | bopisdamagedreturns | 2d 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 91164205 | Lost package follow-up | Solved | Normal | Alexis Connelly | — |  Lily Raynor | returnsloyaltyshade-match | 12h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 90423986 | Shipping cost question | Solved | High | Alexis Connelly | — | Tommy Kuvalis | Chat | samplesrefund | 6d 18h | ●Responded | 7/11 | — | — | Apr 12, 2026 | - |
| 71468419 | Wrong shade sent | Solved | Normal | Alexis Connelly | — |  Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 73230968 | Gift card balance question | Closed | Low | Alexis Connelly | — |  Amely Pacocha | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 10, 2026 |
| 18929135 | Birthday gift not received | Closed | Normal | Alexis Connelly | — |  Mr. Skyla Trantow | fragrance | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 12, 2026 | |
| 09725686 | Birthday gift not received | Closed | Normal | Alexis Connelly | — |  Eula McKenzie | Phone | — | 19h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 8, 2026 |
| 45478597 | Allergic reaction concern | Solved | Urgent | Alexis Connelly | — |  Kaela Friesen | returnsshade-match | 3h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 15661875 | Missing items in shipment | Solved | Normal | Alexis Connelly | — |  Steve O'Conner | gift-cardshipping | 1d 15h | ⊘Not fired | — | — | — | Mar 30, 2026 | - | |
| 49854480 | Price match request | Open | Normal | Alexis Connelly | — |  Yazmin Jast | influencer | - | —Skipped | — | — | — | Mar 24, 2026 | - | |
| 07341428 | Loyalty points not posting | Solved | Normal | Alexis Connelly | — | Eula McKenzie | refund | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 85960108 | Gift card balance question | Open | Normal | Alexis Connelly | — |  Miss Amber Hintz Sr. | Chat | influencer | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 37969676 | App crashes at checkout | Closed | Low | Alexis Connelly | — |  Leonard Waters-Howell | — | 8d 20h | ●Responded | 1/5 | — | — | Mar 1, 2026 | Mar 12, 2026 | |
| 61788535 | Wrong shade sent | Closed | Normal | Alexis Connelly | — | Lily Raynor | influencersamplesshade-match | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Feb 25, 2026 | |
| 10041538 | Lost package follow-up | Solved | Normal | Alexis Connelly | — |  Katrina Johns | Chat | app | 1h | ⊘Not fired | — | — | — | Feb 24, 2026 | - |
| 19282342 | Missing samples in order | Pending | High | Alexis Connelly | — |  Dr. Mandy McLaughlin | Social | — | - | —Skipped | — | — | — | Feb 18, 2026 | - |
| 06699523 | Discount code not working | Solved | Normal | Alexis Connelly | — | Katrina Johns | Phone | bopissamplesgift-card | 1h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 96049288 | Item authenticity concern | Pending | High | Alexis Connelly | — | Mr. Skyla Trantow | gift-cardloyaltyinfluencer | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 26636901 | Restock alert for backorder | Solved | Low | Alexis Connelly | — | Eula McKenzie | Chat | wholesale | 1d 22h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - |
| 72855407 | Return after 30-day window | Closed | Normal | Alexis Connelly | — | Katrina Johns | damagedshade-matchloyalty | 2h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 | |
| 33797339 | Birthday gift not received | Closed | Normal | Alexis Connelly | — | Dr. Mandy McLaughlin | Chat | shipping | 20h | ●Responded | 1/11 | — | — | Dec 22, 2025 | Dec 30, 2025 |
| 48673415 | Address change after shipping | Solved | Normal | Alexis Connelly | — |  Mr. Cade Senger | damagedshipping | 1d 18h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 15830272 | Klarna / Afterpay split issue | Solved | Normal | Alexis Connelly | — | Katrina Johns | Phone | loyaltyapp | 1h | ●Responded | 1/5 | — | — | Dec 19, 2025 | - |
| 73368440 | Question about product ingredients | Solved | Normal | Alexis Connelly | — | Mr. Eliza Gerhold IV | — | 2d 6h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |
| 76510108 | Discount code not working | Pending | Normal | Alexis Connelly | — |  Vilma Gusikowski | shippingvipbopis | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 23488656 | Wrong shade sent | Solved | Normal | Alexis Connelly | — | Mr. Lonie Hudson | returnsgift-cardshade-match | 1d 20h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 24750304 | Restock alert for backorder | Solved | Normal | Alexis Connelly | — | Amely Pacocha | shade-matchshipping | 4h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 95175889 | Missing items in shipment | Solved | Urgent | Alexis Connelly | — |  Kip Schroeder IV | gift-cardfragrancebopis | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 01459176 | Allergic reaction concern | Pending | Normal | Alexis Connelly | — | Julie Hodkiewicz | returnsfragrance | - | —Skipped | — | — | — | Nov 10, 2025 | - | |
| 29170335 | Price match request | Solved | Normal | Alexis Connelly | — | Kaela Friesen | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 93898625 | App crashes at checkout | Solved | Normal | Alexis Connelly | — | Kaela Friesen | Chat | fragrance | 4h | ●Responded | 5/5 | — | — | Nov 3, 2025 | - |
| 55891896 | Insider tier issue | Closed | Normal | Alexis Connelly | — | Leonard Waters-Howell | shade-match | 15h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 25, 2025 | |
| 25949042 | Order arrived damaged | Closed | Low | Alexis Connelly | — | Julie Hodkiewicz | shippingshade-match | 15h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 24, 2025 | |
| 15260979 | Restock alert for backorder | Solved | Normal | Alexis Connelly | — | Darryl Jacobi | Phone | damagedreturns | 1h | ●Responded | 10/11 | — | — | Oct 13, 2025 | - |
| 73781790 | Wholesale order question | Solved | Normal | Alexis Connelly | — | Kaela Friesen | Chat | shade-matchrefund | 5h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - |
| 95351671 | Wholesale order question | Solved | Normal | Alexis Connelly | — | Eula McKenzie | — | 2d 8h | ●Responded | 3/5 | — | — | Oct 7, 2025 | - | |
| 42370900 | App login problem | Closed | Low | Alexis Connelly | — | Steve O'Conner | refundsamples | 2d 14h | ⊘Not fired | — | — | — | Sep 27, 2025 | Oct 7, 2025 | |
| 74170237 | BOPIS order cancelled at store | Closed | Normal | Alexis Connelly | — | Julie Hodkiewicz | bopisrefund | 23h | ●Responded | 1/5 | — | — | Sep 12, 2025 | Sep 20, 2025 | |
| 99886733 | App login problem | Solved | Normal | Alexis Connelly | — |  Garth Dooley | Chat | damagedreturns | 1h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 57923698 | Store experience feedback | Closed | Normal | Alexis Connelly | — | Mr. Skyla Trantow | refundloyalty | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 | |
| 10745734 | Wholesale order question | Solved | Normal | Alexis Connelly | — | Amely Pacocha | gift-cardshippingvip | 6d 12h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 59749621 | Order arrived damaged | Solved | Normal | Alexis Connelly | — |  Ignatius Cummerata | Chat | damaged | 2d | ●Responded | 1/5 | — | — | Aug 15, 2025 | - |
| 24140010 | Foundation match help | Closed | Normal | Alexis Connelly | — | Mr. Lonie Hudson | Chat | damaged | 6h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 19, 2025 |
| 72196013 | Pro discount enrollment | Solved | Low | Alexis Connelly | — | Mr. Eliza Gerhold IV | returns | 1d 22h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 30375395 | Pro discount enrollment | Solved | Normal | Alexis Connelly | — |  Faith Hilll | — | 8d 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 62544951 | BOPIS pickup not ready | Solved | Normal | Alexis Connelly | — | Vilma Gusikowski | shade-matchdamaged | 3h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 79667508 | Gift card balance question | Solved | Low | Alexis Connelly | — | Lily Raynor | Phone | shipping | 2h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |