Braden Hodkiewicz
hannah48@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 48769802 | Where is my order? | Solved | Normal | Braden Hodkiewicz | — |  Kip Schroeder IV | Chat | bopis | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 30810912 | Discount code not working | Solved | Low | Braden Hodkiewicz | — |  Yazmin Jast | Chat | — | 22h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 71642318 | Order arrived damaged | Solved | High | Braden Hodkiewicz | — | Yazmin Jast | — | 5h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |
| 02441749 | Influencer code not working | Solved | Normal | Braden Hodkiewicz | — |  Kaela Friesen | gift-cardshade-matchdamaged | 2d 13h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 71989873 | Store experience feedback | Solved | Normal | Braden Hodkiewicz | — | Yazmin Jast | Chat | fragranceshade-matchgift-card | 8h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 12488870 | Birthday gift not received | Closed | Normal | Braden Hodkiewicz | — |  Mr. Eliza Gerhold IV | Chat | fragrancesamplesvip | 2h | ●Responded | 5/5 | — | — | Apr 1, 2026 | Apr 8, 2026 |
| 95454572 | Shipping cost question | Closed | Low | Braden Hodkiewicz | — |  Ignatius Cummerata | Phone | app | 2d 17h | ●Responded | 2/5 | — | — | Mar 13, 2026 | Mar 19, 2026 |
| 41625973 | Discount code not working | Solved | Normal | Braden Hodkiewicz | — | Ignatius Cummerata | Chat | returnsgift-cardrefund | 8h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - |
| 85060573 | Influencer code not working | Open | Normal | Braden Hodkiewicz | — | Kaela Friesen | returnswholesalesamples | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 45791939 | App crashes at checkout | Solved | Normal | Braden Hodkiewicz | — |  Eula McKenzie | Phone | appsamplesloyalty | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 14018651 | Klarna / Afterpay split issue | Closed | High | Braden Hodkiewicz | — | Ignatius Cummerata | Chat | bopis | 14h | ⊘Not fired | — | — | — | Feb 20, 2026 | Feb 27, 2026 |
| 34921794 | Restock alert for backorder | Solved | Normal | Braden Hodkiewicz | — |  Katrina Johns | Chat | shippingfragrancedamaged | 1d 7h | ●Responded | 3/5 | — | — | Feb 17, 2026 | - |
| 32278700 | Gift card balance question | Solved | Low | Braden Hodkiewicz | — |  Miss Amber Hintz Sr. | influencer | 4d 7h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | |
| 95803817 | Order arrived damaged | Solved | Normal | Braden Hodkiewicz | — | Miss Amber Hintz Sr. | — | 1d 20h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 91835747 | Klarna / Afterpay split issue | Solved | Low | Braden Hodkiewicz | — |  Faith Hilll | Social | — | 5h | ⊘Not fired | — | — | — | Jan 23, 2026 | - |
| 61460448 | Order arrived damaged | Open | Normal | Braden Hodkiewicz | — |  Jacklyn Dare | Chat | damagedshade-match | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 44917432 | Restock alert for backorder | Solved | Normal | Braden Hodkiewicz | — |  Amely Pacocha | vip | 1d 23h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 79788747 | Where is my order? | Solved | Normal | Braden Hodkiewicz | — | Kip Schroeder IV | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - |
| 48796981 | Missing items in shipment | Solved | Low | Braden Hodkiewicz | — |  Vilma Gusikowski | Chat | wholesale | 1d 10h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 12588477 | Store experience feedback | Solved | Normal | Braden Hodkiewicz | — | Katrina Johns | — | 9h | ⊘Not fired | — | — | — | Dec 29, 2025 | - | |
| 42610050 | Order arrived damaged | Solved | Normal | Braden Hodkiewicz | — | Katrina Johns | Phone | — | 17h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - |
| 33525946 | Lost package follow-up | Solved | Normal | Braden Hodkiewicz | — | Ignatius Cummerata | Chat | bopis | 18h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - |
| 07410849 | Missing samples in order | Solved | Normal | Braden Hodkiewicz | — | Miss Amber Hintz Sr. | Chat | refunddamaged | 6h | ●Responded | 9/11 | — | — | Nov 28, 2025 | - |
| 60783185 | Cancel subscription / Auto-replenish | Closed | Low | Braden Hodkiewicz | — | Vilma Gusikowski | loyaltyfragrance | 2d 22h | ●Responded | 3/5 | — | — | Nov 26, 2025 | Dec 5, 2025 | |
| 38175445 | Klarna / Afterpay split issue | Closed | Normal | Braden Hodkiewicz | — |  Julie Hodkiewicz | returnsinfluencerdamaged | 6h | ●Responded | 4/5 | — | — | Nov 10, 2025 | Nov 13, 2025 | |
| 55334043 | Lost package follow-up | Closed | Normal | Braden Hodkiewicz | — | Miss Amber Hintz Sr. | gift-cardvip | 1d | ⊘Not fired | — | — | — | Nov 3, 2025 | Nov 5, 2025 | |
| 40173804 | Restock alert for backorder | Closed | High | Braden Hodkiewicz | — | Julie Hodkiewicz | Chat | returns | 2d 8h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 9, 2025 |
| 87397100 | Allergic reaction concern | Solved | Urgent | Braden Hodkiewicz | — |  Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 29598453 | Allergic reaction concern | Solved | Normal | Braden Hodkiewicz | — | Katrina Johns | Chat | fragranceappshipping | 2d 5h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - |
| 64420994 | Wrong shade sent | Pending | High | Braden Hodkiewicz | — | Jacklyn Dare | Phone | — | - | —Skipped | — | — | — | Oct 21, 2025 | - |
| 34560321 | Birthday gift not received | Solved | Normal | Braden Hodkiewicz | — | Eula McKenzie | damaged | 5h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - | |
| 73648869 | Pro discount enrollment | Open | High | Braden Hodkiewicz | — | Yazmin Jast | — | - | —Skipped | — | — | — | Oct 13, 2025 | - | |
| 36943263 | Restock alert for backorder | Solved | Low | Braden Hodkiewicz | — |  Chaz Renner | damagedrefund | 1d | ●Responded | 10/11 | — | — | Oct 13, 2025 | - | |
| 05294268 | Return after 30-day window | Closed | Normal | Braden Hodkiewicz | — | Eula McKenzie | Chat | damaged | 1d | ●Responded | 2/5 | — | — | Oct 4, 2025 | Oct 11, 2025 |
| 97125220 | Cancel subscription / Auto-replenish | Solved | High | Braden Hodkiewicz | — | Mr. Lonie Hudson | wholesaleloyalty | 4h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 58062735 | Return after 30-day window | Solved | Normal | Braden Hodkiewicz | — | Kaela Friesen | Phone | samplesapp | 6h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 00038688 | Store experience feedback | Pending | Low | Braden Hodkiewicz | — | Faith Hilll | Chat | wholesale | - | —Skipped | — | — | — | Jul 31, 2025 | - |
| 86069174 | Pro discount enrollment | Closed | Normal | Braden Hodkiewicz | — | Julie Hodkiewicz | gift-cardrefund | 10h | ●Responded | 10/11 | — | — | Jul 22, 2025 | Jul 27, 2025 | |
| 05622058 | Gift card balance question | Solved | Normal | Braden Hodkiewicz | — | Chaz Renner | Social | — | 2h | ⊘Not fired | — | — | — | Jul 15, 2025 | - |
| 55369701 | Klarna / Afterpay split issue | Closed | Normal | Braden Hodkiewicz | — |  Mr. Cade Senger | Chat | wholesaleappfragrance | 1d 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 21, 2025 |
| 52871155 | App crashes at checkout | Solved | Normal | Braden Hodkiewicz | — |  Leonard Waters-Howell | — | 2d 3h | ●Responded | 3/5 | — | — | Jul 3, 2025 | - | |
| 78820304 | Insider tier issue | Solved | Normal | Braden Hodkiewicz | — |  Garth Dooley | influencergift-cardloyalty | 1h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 11475584 | Cancel order request | Pending | Low | Braden Hodkiewicz | — | Kaela Friesen | returnsgift-card | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 69659800 | Loyalty points not posting | Pending | Urgent | Braden Hodkiewicz | — | Yazmin Jast | Social | loyaltyfragranceapp | - | —Skipped | — | — | — | Jun 25, 2025 | - |
| 01161917 | Cancel subscription / Auto-replenish | Solved | Normal | Braden Hodkiewicz | — |  Steve O'Conner | Chat | loyalty | 18h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |
| 68506388 | Item authenticity concern | Closed | Normal | Braden Hodkiewicz | — |  Oscar O'Hara | Chat | — | 2d 9h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 7, 2025 |