Zoie Kuhic
polly.yundt84@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 97829927 | Question about product ingredients | Closed | Normal | — | apployaltyfragrance | 5h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |||
| 25508476 | Cancel order request | Closed | Normal | — | conversation-mockupsamplesvip | 14h | ○Sent, no reply | — | 79 | Apr 14, 2026 | Apr 18, 2026 | ||||
| 16994869 | Foundation match help | Solved | Normal | — | damagedshade-match | 2d 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |||
| 61131264 | Question about product ingredients | Solved | Normal | — | Chat | influencersamplesgift-card | 19h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 70777293 | Wrong shade sent | Solved | Normal | — | app | 23h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 63875406 | Allergic reaction concern | Solved | High | — | Chat | — | 1d 21h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | ||
| 75722962 | Item authenticity concern | Closed | Normal | — | — | 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | Feb 17, 2026 | |||
| 70036047 | Restock alert for backorder | Closed | Normal | — | fragrancegift-card | 1d | ⊘Not fired | — | — | — | Feb 9, 2026 | Feb 11, 2026 | |||
| 95753381 | Wholesale order question | Solved | Normal | — | Chat | — | 18h | ○Sent, no reply | — | — | — | Feb 7, 2026 | - | ||
| 62867531 | Store experience feedback | Closed | Low | — | apployalty | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 9, 2026 | |||
| 07698384 | Wrong shade sent | Closed | Low | — | — | 20h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 4, 2026 | |||
| 58675771 | Wrong shade sent | Solved | Normal | — | Phone | — | 1d 9h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | ||
| 38789683 | Order arrived damaged | Pending | Normal | — | Chat | fragrance | - | —Skipped | — | — | — | Jan 9, 2026 | - | ||
| 93513405 | Refund not received | Solved | Normal | — | Social | wholesaledamaged | 9d | ⊘Not fired | — | — | — | Jan 2, 2026 | - | ||
| 25985940 | Wrong shade sent | Solved | Normal | — | Chat | wholesalegift-cardshipping | 4d 6h | ●Responded | 3/5 | — | — | Dec 20, 2025 | - | ||
| 57131694 | Missing items in shipment | Closed | Normal | — | returns | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |||
| 39058611 | Wrong shade sent | Solved | Normal | — | Chat | returnsinfluencer | 1h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | ||
| 37123102 | Order arrived damaged | Closed | Normal | — | Chat | fragrancebopis | 1h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 1, 2025 | ||
| 73889602 | Question about product ingredients | Solved | Low | — | loyalty | 1h | ⊘Not fired | — | — | — | Nov 21, 2025 | - | |||
| 57163705 | Where is my order? | Closed | Normal | — | appreturnsshade-match | 2d 19h | ●Responded | 9/11 | — | — | Nov 14, 2025 | Nov 23, 2025 | |||
| 16192479 | Refund not received | Solved | Normal | — | appbopis | 19h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - | |||
| 18589550 | Order arrived damaged | Solved | Low | — | Chat | — | 1d 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | ||
| 44097499 | Loyalty points not posting | Solved | High | — | influencersamples | 22h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 15453053 | Wrong shade sent | Solved | Low | — | Social | — | 11h | ⊘Not fired | — | — | — | Oct 14, 2025 | - | ||
| 21361186 | Influencer code not working | Closed | Normal | — | shippingreturns | 19h | ●Responded | 5/5 | — | — | Oct 2, 2025 | Oct 5, 2025 | |||
| 88376014 | Store experience feedback | Solved | Low | — | Social | bopisdamaged | 8h | ⊘Not fired | — | — | — | Oct 2, 2025 | - | ||
| 90234938 | Pro discount enrollment | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |||
| 18088980 | Insider tier issue | Closed | Normal | — | bopisreturnsrefund | 8d 1h | ⊘Not fired | — | — | — | Sep 24, 2025 | Oct 5, 2025 | |||
| 98098218 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | — | 4d 16h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - | ||
| 66190916 | Missing items in shipment | Closed | Normal | — | appshade-match | 2d 10h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 25, 2025 | |||
| 02563665 | Wholesale order question | Solved | Normal | — | Chat | shade-matchdamaged | 4h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | ||
| 95978235 | Missing samples in order | Closed | Normal | — | Social | refundinfluencer | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | Aug 13, 2025 | ||
| 90890301 | Pro discount enrollment | Closed | Normal | — | Chat | appshippingreturns | 6h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 4, 2025 | ||
| 72859999 | Birthday gift not received | Solved | Normal | — | Chat | gift-card | 12h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | ||
| 95890687 | Restock alert for backorder | Closed | Urgent | — | Phone | wholesale | 4h | ●Responded | 5/5 | — | — | Jul 9, 2025 | Jul 14, 2025 | ||
| 26077687 | Influencer code not working | Solved | High | — | gift-carddamaged | 6h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |||
| 30930037 | Address change after shipping | Closed | High | — | shade-match | 6h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 7, 2025 |