Arnaldo Beatty
reginald23@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18347013 | Missing items in shipment | Pending | Normal | — | Chat | bopisvipwholesale | - | —Skipped | — | — | — | May 7, 2026 | - | ||
| 02528180 | Order arrived damaged | Closed | Normal | — | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 25, 2026 | ||
| 92736353 | Wrong shade sent | Closed | Low | — | Chat | refundreturns | 4h | ⊘Not fired | — | — | — | Apr 22, 2026 | Apr 26, 2026 | ||
| 20179363 | Birthday gift not received | Closed | Low | — | Chat | — | 8d 13h | ○Sent, no reply | — | — | — | Apr 16, 2026 | May 1, 2026 | ||
| 19832938 | Restock alert for backorder | Solved | High | — | gift-card | 1h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |||
| 78142955 | Return after 30-day window | Solved | High | — | Chat | damagedshipping | 2h | ●Responded | 4/5 | — | — | Mar 24, 2026 | - | ||
| 19109175 | App crashes at checkout | Solved | Low | — | Social | — | 12h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | ||
| 57351589 | App crashes at checkout | Closed | Normal | — | damaged | 4h | ○Sent, no reply | — | — | — | Feb 9, 2026 | Feb 10, 2026 | |||
| 30716125 | Cancel order request | Closed | Urgent | — | wholesale | 4h | ○Sent, no reply | — | — | — | Feb 3, 2026 | Feb 6, 2026 | |||
| 55667480 | BOPIS order cancelled at store | Solved | Low | — | Chat | refunddamaged | 17h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - | ||
| 69944266 | Discount code not working | Solved | Normal | — | Chat | — | 5d 20h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | ||
| 46003180 | Where is my order? | Solved | Normal | — | — | 15h | ⊘Not fired | — | — | — | Jan 4, 2026 | - | |||
| 10767628 | App login problem | Open | Low | — | Chat | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | ||
| 73273815 | Insider tier issue | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |||
| 14549871 | Return after 30-day window | Solved | Normal | — | fragranceapp | 2d 11h | ●Responded | 4/5 | — | — | Dec 24, 2025 | - | |||
| 15462681 | Klarna / Afterpay split issue | Solved | Low | — | vip | 6d 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |||
| 69255722 | Birthday gift not received | Closed | Normal | — | Social | wholesale | 2d 3h | ⊘Not fired | — | — | — | Nov 16, 2025 | Nov 23, 2025 | ||
| 39132734 | Store experience feedback | Solved | Low | — | Chat | damagedrefundapp | 2h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | ||
| 70761298 | Cancel order request | Closed | High | — | — | 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 11, 2025 | |||
| 94140562 | Address change after shipping | Solved | Normal | — | Phone | vipshade-match | 1d 11h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | ||
| 81978406 | Refund not received | Solved | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | ||
| 84056327 | Wholesale order question | Solved | Normal | — | bopisrefund | 3h | ●Responded | 5/5 | — | — | Sep 23, 2025 | - | |||
| 07490197 | Wholesale order question | Pending | Normal | — | Social | shade-matchgift-cardbopis | - | —Skipped | — | — | — | Sep 3, 2025 | - | ||
| 32792549 | Gift card balance question | Open | High | — | refund | - | —Skipped | — | — | — | Sep 1, 2025 | - | |||
| 60316683 | Restock alert for backorder | Pending | High | — | Phone | fragrance | - | —Skipped | — | — | — | Aug 14, 2025 | - | ||
| 77318747 | Birthday gift not received | Closed | Normal | — | Chat | — | 8d 13h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 22, 2025 | ||
| 44025600 | Where is my order? | Solved | Normal | — | shippingloyaltywholesale | 7h | ○Sent, no reply | — | — | — | Jul 22, 2025 | - | |||
| 30436562 | Klarna / Afterpay split issue | Closed | Low | — | — | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 13, 2025 | |||
| 05873489 | Store experience feedback | Solved | Low | — | returnsshippingshade-match | 3h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |||
| 75079828 | Insider tier issue | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 1, 2025 | - | |||
| 39424939 | BOPIS order cancelled at store | Pending | Urgent | — | wholesalefragranceloyalty | - | —Skipped | — | — | — | Jul 1, 2025 | - | |||
| 29505626 | Influencer code not working | Solved | Normal | — | — | 2h | ⊘Not fired | — | — | — | Jun 30, 2025 | - | |||
| 51572661 | Restock alert for backorder | Solved | Normal | — | Social | appfragrancereturns | 1h | ⊘Not fired | — | — | — | Jun 17, 2025 | - | ||
| 00695984 | Where is my order? | Closed | Normal | — | Social | influencervipgift-card | 2h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 19, 2025 | ||
| 28389607 | Insider tier issue | Solved | Normal | — | vipapp | 1d 3h | ⊘Not fired | — | — | — | Jun 11, 2025 | - | |||
| 00449974 | Cancel order request | Closed | Normal | — | Chat | returns | 2h | ●Responded | 4/11 | — | — | Jun 8, 2025 | Jun 11, 2025 | ||
| 88759933 | Klarna / Afterpay split issue | Solved | Urgent | — | refund | 1d 15h | ●Responded | 4/5 | — | — | May 25, 2025 | - |