Geraldine Dooley V
mariah_okuneva34@gmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66480546 | Loyalty points not posting | Solved | Normal | Geraldine Dooley V | — |  Dr. Mandy McLaughlin | — | 2d 10h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 67211407 | Refund not received | Solved | Urgent | Geraldine Dooley V | — |  Mr. Lonie Hudson | shippingappbopis | 23h | ⊘Not fired | — | — | — | May 21, 2026 | - | |
| 94709469 | Refund not received | Closed | Low | Geraldine Dooley V | — |  Ignatius Cummerata | Social | gift-card | 7h | ⊘Not fired | — | — | — | May 12, 2026 | May 16, 2026 |
| 89881356 | App login problem | Solved | Normal | Geraldine Dooley V | — |  Eula McKenzie | returnsvip | 3h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 03710177 | Store experience feedback | Solved | Normal | Geraldine Dooley V | — |  Kaela Friesen | wholesale | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 68295068 | Discount code not working | Solved | Low | Geraldine Dooley V | — |  Katrina Johns | fragrancesamplesapp | 1h | ●Responded | 2/5 | — | — | Apr 23, 2026 | - | |
| 19436460 | BOPIS pickup not ready | Solved | Low | Geraldine Dooley V | — |  Vilma Gusikowski | refundshade-matchreturns | 1d 13h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 16351910 | Return after 30-day window | Solved | Low | Geraldine Dooley V | — |  Yazmin Jast | Chat | shade-matchshippingbopis | 15h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - |
| 54721050 | Klarna / Afterpay split issue | Closed | Normal | Geraldine Dooley V | — |  Faith Hilll | Chat | bopis | 5h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 11, 2026 |
| 89510867 | Question about product ingredients | Pending | Normal | Geraldine Dooley V | — |  Jacklyn Dare | returnsrefund | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 80089652 | Cancel subscription / Auto-replenish | Solved | Low | Geraldine Dooley V | — |  Miss Amber Hintz Sr. | refund | 23h | ●Responded | 1/5 | — | — | Mar 28, 2026 | - | |
| 45384750 | Lost package follow-up | Solved | Low | Geraldine Dooley V | — | Mr. Lonie Hudson | vip | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 81929249 | Missing samples in order | Pending | Normal | Geraldine Dooley V | — |  Leonard Waters-Howell | bopis | - | —Skipped | — | — | — | Mar 16, 2026 | - | |
| 19504255 | Insider tier issue | Solved | Normal | Geraldine Dooley V | — | Leonard Waters-Howell | — | 1h | ●Responded | 3/5 | — | — | Mar 13, 2026 | - | |
| 22848775 | Gift card balance question | Solved | Normal | Geraldine Dooley V | — | Mr. Lonie Hudson | Chat | shipping | 4h | ●Responded | 5/5 | — | — | Mar 8, 2026 | - |
| 62666173 | App crashes at checkout | Closed | Urgent | Geraldine Dooley V | — |  Darryl Jacobi | damaged | 1d 11h | ○Sent, no reply | — | — | — | Mar 2, 2026 | Mar 6, 2026 | |
| 22656164 | App login problem | Open | High | Geraldine Dooley V | — | Leonard Waters-Howell | Phone | — | - | —Skipped | — | — | — | Feb 19, 2026 | - |
| 62730249 | Question about product ingredients | Solved | Urgent | Geraldine Dooley V | — | Leonard Waters-Howell | fragrance | 3h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 26488118 | App crashes at checkout | Solved | High | Geraldine Dooley V | — | Leonard Waters-Howell | Chat | — | 23h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 02365206 | Influencer code not working | Solved | Low | Geraldine Dooley V | — |  Lily Raynor | appreturnsbopis | 6h | ●Responded | 10/11 | — | — | Jan 11, 2026 | - | |
| 67990816 | App login problem | Solved | Normal | Geraldine Dooley V | — |  Julie Hodkiewicz | gift-cardapp | 1h | ●Responded | 3/5 | — | — | Jan 10, 2026 | - | |
| 64147050 | Wrong shade sent | Solved | Low | Geraldine Dooley V | — |  Tommy Kuvalis | Chat | loyalty | 3d 9h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 15179440 | Order arrived damaged | Open | High | Geraldine Dooley V | — | Eula McKenzie | — | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 87682694 | Cancel subscription / Auto-replenish | Closed | Normal | Geraldine Dooley V | — |  Oscar O'Hara | bopisinfluencer | 4h | ●Responded | 4/5 | — | — | Dec 16, 2025 | Dec 21, 2025 | |
| 84218642 | Restock alert for backorder | Solved | Normal | Geraldine Dooley V | — | Mr. Lonie Hudson | wholesaleinfluencer | 4h | ●Responded | 2/5 | — | — | Dec 13, 2025 | - | |
| 36134313 | Wrong shade sent | Solved | Normal | Geraldine Dooley V | — |  Mr. Cade Senger | Chat | loyaltyappinfluencer | 2h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 32771132 | Gift card balance question | Open | Urgent | Geraldine Dooley V | — |  Steve O'Conner | influencer | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 88457560 | Missing samples in order | Solved | Normal | Geraldine Dooley V | — | Mr. Lonie Hudson | Chat | refund | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 12000326 | Restock alert for backorder | Solved | Normal | Geraldine Dooley V | — | Mr. Lonie Hudson | samplesreturns | 1d 12h | ⊘Not fired | — | — | — | Nov 13, 2025 | - | |
| 40659931 | Insider tier issue | Solved | High | Geraldine Dooley V | — |  Amely Pacocha | fragranceshipping | 10h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 54404955 | Shipping cost question | Solved | Low | Geraldine Dooley V | — | Leonard Waters-Howell | wholesalereturns | 5h | ●Responded | 5/5 | — | — | Nov 7, 2025 | - | |
| 94691030 | Item authenticity concern | Open | Low | Geraldine Dooley V | — | Julie Hodkiewicz | Phone | fragrance | - | —Skipped | — | — | — | Oct 25, 2025 | - |
| 35203894 | Where is my order? | Solved | Urgent | Geraldine Dooley V | — | Leonard Waters-Howell | vipshade-match | 7h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 27260627 | Foundation match help | Solved | High | Geraldine Dooley V | — | Eula McKenzie | returnswholesaleshipping | 13h | ●Responded | 9/11 | — | — | Oct 3, 2025 | - | |
| 57087125 | Allergic reaction concern | Solved | Normal | Geraldine Dooley V | — | Faith Hilll | Chat | gift-card | 5h | ●Responded | 4/5 | — | — | Oct 1, 2025 | - |
| 88103791 | Lost package follow-up | Solved | Normal | Geraldine Dooley V | — | Mr. Lonie Hudson | shade-match | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 34136103 | Order arrived damaged | Solved | Normal | Geraldine Dooley V | — |  Garth Dooley | Chat | bopisdamagedreturns | 1d 19h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 54184438 | Cancel order request | Solved | Normal | Geraldine Dooley V | — |  Kip Schroeder IV | Phone | appbopis | 2h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - |
| 37476513 | Cancel subscription / Auto-replenish | Pending | High | Geraldine Dooley V | — | Garth Dooley | bopis | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 21540333 | Insider tier issue | Closed | Normal | Geraldine Dooley V | — | Steve O'Conner | Chat | appsamples | 1d 22h | ●Responded | 1/5 | — | — | Jul 10, 2025 | Jul 15, 2025 |
| 50561549 | Cancel order request | Solved | Low | Geraldine Dooley V | — | Leonard Waters-Howell | app | 4d 17h | ●Responded | 2/5 | — | — | Jun 9, 2025 | - | |
| 75965705 | Address change after shipping | Pending | Normal | Geraldine Dooley V | — | Oscar O'Hara | fragrancedamaged | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 94234230 | Pro discount enrollment | Closed | Normal | Geraldine Dooley V | — | Eula McKenzie | gift-card | 2d 16h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 15, 2025 | |
| 80849927 | Shipping cost question | Pending | Normal | Geraldine Dooley V | — |  Chaz Renner | Phone | shade-match | - | —Skipped | — | — | — | May 24, 2025 | - |