Kathryn Bogisich
geoffrey_terry27@hotmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50738383 | Wholesale order question | Closed | Normal | — | influencer | 15h | ●Responded | 5/5 | — | — | May 17, 2026 | May 21, 2026 | |||
| 68343561 | App login problem | Open | Normal | — | loyaltyshade-matchvip | - | —Skipped | — | — | — | Apr 15, 2026 | - | |||
| 98522225 | Address change after shipping | Closed | Normal | — | bopisgift-cardsamples | 23h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 10, 2026 | |||
| 06635113 | Pro discount enrollment | Closed | Normal | — | bopis | 1d 17h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 5, 2026 | |||
| 72611626 | Store experience feedback | Solved | Normal | — | Chat | — | 1h | ●Responded | 1/5 | — | — | Jan 30, 2026 | - | ||
| 32484763 | Gift card balance question | Solved | Low | — | app | 1h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | |||
| 02780360 | Cancel subscription / Auto-replenish | Closed | Normal | — | returnsshipping | 17h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 27, 2025 | |||
| 77013598 | Shipping cost question | Open | Low | — | Chat | bopisloyalty | - | —Skipped | — | — | — | Dec 20, 2025 | - | ||
| 64841891 | App login problem | Open | High | — | Chat | wholesaleloyalty | - | —Skipped | — | — | — | Dec 17, 2025 | - | ||
| 93870671 | Store experience feedback | Solved | Normal | — | Chat | shade-matchbopisapp | 3h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | ||
| 30938648 | Refund not received | Closed | Normal | — | shade-match | 19h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 18, 2025 | |||
| 18771131 | BOPIS order cancelled at store | Solved | Low | — | shipping | 1h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |||
| 18993279 | BOPIS order cancelled at store | Solved | High | — | Social | damagedgift-card | 5h | ⊘Not fired | — | — | — | Dec 8, 2025 | - | ||
| 56958045 | App login problem | Closed | High | — | Chat | — | 1d | ●Responded | 10/11 | — | — | Dec 4, 2025 | Dec 7, 2025 | ||
| 99834112 | Gift card balance question | Solved | Normal | — | samplesloyalty | 5h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 30535535 | Question about product ingredients | Open | Normal | — | loyaltyinfluencerwholesale | - | —Skipped | — | — | — | Nov 14, 2025 | - | |||
| 25376978 | App login problem | Solved | Normal | — | refund | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |||
| 07848834 | Influencer code not working | Closed | Normal | — | damaged | 7h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |||
| 05055735 | BOPIS order cancelled at store | Solved | Low | — | — | 20h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 86420927 | Insider tier issue | Solved | Urgent | — | bopisshippingreturns | 2d 5h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |||
| 87603575 | Where is my order? | Solved | High | — | samplesgift-cardshade-match | 4h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |||
| 42975514 | Shipping cost question | Closed | High | — | — | 6h | ●Responded | 4/5 | — | — | Sep 14, 2025 | Sep 21, 2025 | |||
| 56985372 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Aug 25, 2025 | - | ||
| 01252355 | Address change after shipping | Solved | Normal | — | refundfragranceloyalty | 4h | ●Responded | 5/5 | — | — | Aug 20, 2025 | - | |||
| 20868071 | Loyalty points not posting | Solved | Normal | — | vip | 5h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |||
| 35319384 | Refund not received | Closed | Normal | — | Chat | — | 5h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 21, 2025 | ||
| 09115636 | Foundation match help | Closed | Normal | — | Chat | bopisloyalty | 22h | ●Responded | 5/5 | — | — | Jul 10, 2025 | Jul 12, 2025 | ||
| 61754344 | Influencer code not working | Solved | Low | — | Chat | appshipping | 3h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | ||
| 07399924 | Wholesale order question | Closed | Urgent | — | damagedreturns | 13h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 30, 2025 | |||
| 25416615 | Address change after shipping | Solved | Normal | — | Social | fragrance | 21h | ⊘Not fired | — | — | — | Jun 19, 2025 | - | ||
| 47507745 | Question about product ingredients | Pending | High | — | returnswholesale | - | —Skipped | — | — | — | Jun 4, 2025 | - | |||
| 65307169 | Where is my order? | Solved | Normal | — | Chat | samplesshade-matchshipping | 1h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - | ||
| 56454367 | Return after 30-day window | Solved | Low | — | Chat | — | 23h | ○Sent, no reply | — | — | — | May 27, 2025 | - | ||
| 07894336 | Store experience feedback | Solved | Low | — | app | 10h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |||
| 92487351 | Birthday gift not received | Closed | Normal | — | Chat | shade-matchdamaged | 1d 1h | ○Sent, no reply | — | — | — | May 22, 2025 | May 25, 2025 |