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CustomersWanda Huels Jr.

Wanda Huels Jr.

hannah.johns@hotmail.com
Tickets48Responses12
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
39335759Birthday gift not receivedClosedNormalWanda Huels Jr.—Mr. Lonie HudsonEmail
shipping
1h⊘Not fired———May 23, 2026May 24, 2026
53975961Where is my order?ClosedHighWanda Huels Jr.—Eula McKenzieEmail—7d 13h○Sent, no reply———May 5, 2026May 19, 2026
39230661Question about product ingredientsClosedNormalWanda Huels Jr.—Ignatius CummerataPhone
refundbopisinfluencer
5h●Responded5/5——Apr 23, 2026Apr 27, 2026
49780477Cancel subscription / Auto-replenishSolvedNormalWanda Huels Jr.—Katrina JohnsChat—2h○Sent, no reply———Apr 7, 2026-
78969442Restock alert for backorderClosedHighWanda Huels Jr.—Lily RaynorChat
fragrance
2h⊘Not fired———Apr 3, 2026Apr 5, 2026
24919877Shipping cost questionClosedNormalWanda Huels Jr.—Ignatius CummerataEmail
influencersamplesvip
3h●Responded7/11——Mar 30, 2026Apr 6, 2026
11396259Refund not receivedSolvedLowWanda Huels Jr.—Darryl JacobiEmail—2d 23h○Sent, no reply———Mar 27, 2026-
52610951Cancel subscription / Auto-replenishOpenUrgentWanda Huels Jr.—Yazmin JastChat—-—Skipped———Mar 19, 2026-
59980917Wholesale order questionClosedNormalWanda Huels Jr.—Amely PacochaEmail
wholesaleloyaltyshipping
13h●Responded10/11——Feb 26, 2026Mar 1, 2026
70592416Address change after shippingClosedNormalWanda Huels Jr.—Steve O'ConnerEmail—1h○Sent, no reply———Feb 9, 2026Feb 15, 2026
95780764Foundation match helpSolvedNormalWanda Huels Jr.—Dr. Mandy McLaughlinEmail
shade-matchapprefund
2h○Sent, no reply———Feb 3, 2026-
64143548Cancel order requestClosedHighWanda Huels Jr.—Julie HodkiewiczPhone
gift-card
2h○Sent, no reply———Jan 30, 2026Jan 31, 2026
00650921Refund not receivedClosedNormalWanda Huels Jr.—Vilma GusikowskiEmail—1h○Sent, no reply———Jan 26, 2026Feb 2, 2026
85280447Where is my order?ClosedNormalWanda Huels Jr.—Kip Schroeder IVEmail
shade-match
2h●Responded4/5——Jan 7, 2026Jan 13, 2026
06088248Cancel order requestSolvedNormalWanda Huels Jr.—Faith HilllEmail—6h○Sent, no reply———Jan 2, 2026-
41416716Return after 30-day windowSolvedHighWanda Huels Jr.—Ignatius CummerataEmail
wholesale
12h●Responded3/5——Dec 31, 2025-
01382018Wrong shade sentSolvedNormalWanda Huels Jr.—Tommy KuvalisEmail
influencerwholesalesamples
1h○Sent, no reply———Dec 30, 2025-
11784919Question about product ingredientsSolvedHighWanda Huels Jr.—Tommy KuvalisEmail
wholesalereturns
16h○Sent, no reply———Dec 26, 2025-
70852632Missing samples in orderSolvedNormalWanda Huels Jr.—Amely PacochaEmail
gift-cardwholesale
3h●Responded5/5——Dec 25, 2025-
30931270BOPIS pickup not readySolvedLowWanda Huels Jr.—Mr. Lonie HudsonChat
returnswholesale
6h●Responded5/5——Dec 15, 2025-
83868320Allergic reaction concernClosedNormalWanda Huels Jr.—Garth DooleyEmail
fragrancewholesaleshipping
19h○Sent, no reply———Dec 13, 2025Dec 20, 2025
90044415Store experience feedbackClosedLowWanda Huels Jr.—Miss Amber Hintz Sr.Email—1h○Sent, no reply———Dec 10, 2025Dec 11, 2025
78360708Klarna / Afterpay split issueClosedNormalWanda Huels Jr.—Julie HodkiewiczEmail
gift-cardreturnsloyalty
2h○Sent, no reply———Dec 2, 2025Dec 4, 2025
56871061BOPIS pickup not readyOpenNormalWanda Huels Jr.—Chaz RennerEmail
shade-matchviprefund
-—Skipped———Nov 28, 2025-
06224831Insider tier issueSolvedNormalWanda Huels Jr.—Miss Amber Hintz Sr.Email
vipbopisdamaged
17h●Responded4/5——Nov 20, 2025-
45813752Klarna / Afterpay split issueSolvedNormalWanda Huels Jr.—Faith HilllEmail
gift-cardfragrance
5h○Sent, no reply———Nov 7, 2025-
90455492Address change after shippingClosedLowWanda Huels Jr.—Darryl JacobiEmail
refund
1d○Sent, no reply———Oct 31, 2025Nov 4, 2025
46775357App login problemClosedNormalWanda Huels Jr.—Jacklyn DareSocial
samples
3h⊘Not fired———Oct 31, 2025Nov 5, 2025
07013781Foundation match helpOpenLowWanda Huels Jr.—Vilma GusikowskiEmail
damaged
-—Skipped———Oct 2, 2025-
18334836Cancel subscription / Auto-replenishOpenHighWanda Huels Jr.—Garth DooleyEmail
returnsdamaged
-—Skipped———Sep 30, 2025-
69135798Loyalty points not postingSolvedLowWanda Huels Jr.—Dr. Mandy McLaughlinSocial
loyaltygift-cardbopis
19h⊘Not fired———Sep 18, 2025-
18222793App login problemSolvedHighWanda Huels Jr.—Faith HilllChat
shade-matchrefund
4h○Sent, no reply———Sep 2, 2025-
83023133Lost package follow-upClosedNormalWanda Huels Jr.—Amely PacochaEmail—19h⊘Not fired———Sep 1, 2025Sep 9, 2025
84484339Klarna / Afterpay split issueSolvedNormalWanda Huels Jr.—Katrina JohnsChat
vipbopisreturns
19h●Responded4/5——Aug 28, 2025-
25644176Cancel subscription / Auto-replenishSolvedNormalWanda Huels Jr.—Lily RaynorSocial
shade-match
6h⊘Not fired———Aug 26, 2025-
64436767Gift card balance questionSolvedNormalWanda Huels Jr.—Oscar O'HaraEmail—2d 6h○Sent, no reply———Aug 19, 2025-
28322996Pro discount enrollmentClosedNormalWanda Huels Jr.—Tommy KuvalisEmail
samplesshade-match
1h○Sent, no reply———Aug 17, 2025Aug 24, 2025
49333776Question about product ingredientsSolvedLowWanda Huels Jr.—Vilma GusikowskiChat
shipping
5h○Sent, no reply———Aug 16, 2025-
25698507Influencer code not workingSolvedNormalWanda Huels Jr.—Julie HodkiewiczChat
refundloyaltysamples
1d●Responded10/11——Aug 8, 2025-
17066516Influencer code not workingSolvedNormalWanda Huels Jr.—Oscar O'HaraEmail
damagedrefundwholesale
4h⊘Not fired———Aug 8, 2025-
64608174Klarna / Afterpay split issueSolvedNormalWanda Huels Jr.—Kaela FriesenEmail
loyalty
4h●Responded5/5——Jul 25, 2025-
59664845Birthday gift not receivedClosedLowWanda Huels Jr.—Kip Schroeder IVEmail
returns
3h○Sent, no reply———Jul 24, 2025Jul 27, 2025
46742388App login problemSolvedLowWanda Huels Jr.—Kaela FriesenChat
shippinggift-cardbopis
6h○Sent, no reply———Jul 4, 2025-
44532926Birthday gift not receivedSolvedNormalWanda Huels Jr.—Oscar O'HaraPhone
wholesale
1d 11h●Responded4/5——Jul 2, 2025-
17267680Where is my order?ClosedUrgentWanda Huels Jr.—Garth DooleyChat
appbopisvip
5h○Sent, no reply———Jul 1, 2025Jul 8, 2025
09517596Cancel subscription / Auto-replenishClosedNormalWanda Huels Jr.—Miss Amber Hintz Sr.Chat
shippingloyaltyinfluencer
16h○Sent, no reply———Jun 27, 2025Jul 2, 2025
53122133Wholesale order questionSolvedLowWanda Huels Jr.—Yazmin JastEmail
fragrance
2d 3h○Sent, no reply———Jun 7, 2025-
02158233App login problemSolvedHighWanda Huels Jr.—Eula McKenzieChat—5h○Sent, no reply———May 22, 2025-
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Properties

Customer
Name
Wanda Huels Jr.
Email
hannah.johns@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
13,130
Lifetime spend
1,187
Last purchase
Mar 2, 2026
Skin tone
—
Foundation shade
45N
Skin concerns
hyperpigmentation
Allergies / restrictions
nut-allergy, latex-allergy
Favorite brands
—
YTD spend
—
App installed
—
App last opened
—
Email subscribed
—
Marketing segment
active
Last purchase amount
—
Total orders
—
Preferred category
skincare
Tickets
Tickets
48
Last seen
May 23, 2026
Responses
Avg rating
5.50