Wendell Donnelly MD
karelle0@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56623819 | Influencer code not working | Solved | Low | Wendell Donnelly MD | — |  Katrina Johns | Chat | gift-cardappfragrance | 1h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 10277529 | Where is my order? | Open | Urgent | Wendell Donnelly MD | — |  Garth Dooley | shippingvipbopis | - | —Skipped | — | — | — | Apr 27, 2026 | - | |
| 37362184 | Wholesale order question | Solved | Normal | Wendell Donnelly MD | — |  Yazmin Jast | Chat | fragranceloyalty | 5h | ●Responded | 5/5 | — | — | Apr 21, 2026 | - |
| 83649556 | Order arrived damaged | Solved | Normal | Wendell Donnelly MD | — |  Miss Amber Hintz Sr. | app | 1h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |
| 41833559 | Address change after shipping | Solved | Normal | Wendell Donnelly MD | — |  Jacklyn Dare | — | 4h | ●Responded | 5/5 | — | — | Apr 19, 2026 | - | |
| 06185205 | Wrong shade sent | Solved | High | Wendell Donnelly MD | — |  Kaela Friesen | — | 2h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |
| 84005637 | Store experience feedback | Solved | Low | Wendell Donnelly MD | — |  Lily Raynor | Social | bopisappinfluencer | 2h | ⊘Not fired | — | — | — | Apr 6, 2026 | - |
| 25080902 | Wrong shade sent | Solved | High | Wendell Donnelly MD | — |  Leonard Waters-Howell | shade-matchgift-card | 23h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |
| 53224853 | Item authenticity concern | Solved | Normal | Wendell Donnelly MD | — | Jacklyn Dare | — | 19h | ●Responded | 10/11 | — | — | Feb 10, 2026 | - | |
| 65351392 | Birthday gift not received | Open | Normal | Wendell Donnelly MD | — |  Ignatius Cummerata | shade-match | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 19503850 | BOPIS order cancelled at store | Closed | Normal | Wendell Donnelly MD | — |  Oscar O'Hara | Chat | gift-cardinfluencerfragrance | 15h | ●Responded | 4/5 | — | — | Jan 31, 2026 | Feb 6, 2026 |
| 12240272 | Gift card balance question | Solved | Normal | Wendell Donnelly MD | — |  Eula McKenzie | Chat | returnssamplesinfluencer | 1d | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 28476769 | Wrong shade sent | Open | Low | Wendell Donnelly MD | — | Eula McKenzie | Social | — | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 27712008 | Loyalty points not posting | Solved | Normal | Wendell Donnelly MD | — | Miss Amber Hintz Sr. | — | 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |
| 26421995 | BOPIS pickup not ready | Solved | Normal | Wendell Donnelly MD | — | Jacklyn Dare | Chat | vipshippingsamples | 1h | ⊘Not fired | — | — | — | Jan 6, 2026 | - |
| 09969715 | Order arrived damaged | Solved | Normal | Wendell Donnelly MD | — |  Chaz Renner | bopis | 5h | ●Responded | 10/11 | — | — | Dec 30, 2025 | - | |
| 28719983 | Refund not received | Solved | High | Wendell Donnelly MD | — |  Vilma Gusikowski | Phone | refund | 1d 14h | ●Responded | 4/5 | — | — | Dec 29, 2025 | - |
| 53698727 | BOPIS order cancelled at store | Solved | Normal | Wendell Donnelly MD | — |  Mr. Cade Senger | Chat | loyaltywholesale | 15h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 61922629 | Loyalty points not posting | Pending | Normal | Wendell Donnelly MD | — |  Steve O'Conner | Phone | shade-match | - | —Skipped | — | — | — | Dec 19, 2025 | - |
| 82402818 | Influencer code not working | Pending | Urgent | Wendell Donnelly MD | — | Miss Amber Hintz Sr. | returns | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 16553046 | Cancel order request | Solved | Low | Wendell Donnelly MD | — |  Dr. Mandy McLaughlin | gift-cardreturnsshipping | 5h | ●Responded | 1/5 | — | — | Nov 18, 2025 | - | |
| 26775906 | Loyalty points not posting | Solved | Normal | Wendell Donnelly MD | — | Ignatius Cummerata | Chat | — | 9h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 95716790 | Return after 30-day window | Solved | Normal | Wendell Donnelly MD | — | Mr. Cade Senger | gift-cardfragrancerefund | 9h | ●Responded | 10/11 | — | — | Nov 10, 2025 | - | |
| 48982556 | BOPIS order cancelled at store | Closed | Normal | Wendell Donnelly MD | — | Jacklyn Dare | Chat | vipwholesale | 6h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 21679169 | Return after 30-day window | Solved | Normal | Wendell Donnelly MD | — | Dr. Mandy McLaughlin | Chat | wholesaleapp | 22h | ○Sent, no reply | — | — | — | Oct 5, 2025 | - |
| 97949881 | Discount code not working | Closed | Normal | Wendell Donnelly MD | — | Lily Raynor | Phone | — | 6h | ●Responded | 9/11 | — | — | Oct 2, 2025 | Oct 9, 2025 |
| 01915313 | Klarna / Afterpay split issue | Solved | Urgent | Wendell Donnelly MD | — | Ignatius Cummerata | Chat | — | 2h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - |
| 54433169 | App crashes at checkout | Solved | Normal | Wendell Donnelly MD | — | Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - |
| 00606919 | Discount code not working | Solved | Normal | Wendell Donnelly MD | — | Steve O'Conner | Phone | returns | 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 93074794 | App crashes at checkout | Solved | Normal | Wendell Donnelly MD | — | Garth Dooley | shippingsamples | 2d 20h | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | |
| 93656811 | Where is my order? | Solved | Normal | Wendell Donnelly MD | — |  Darryl Jacobi | Chat | bopisrefundsamples | 5h | ●Responded | 4/5 | — | — | Aug 3, 2025 | - |
| 40643733 | Missing items in shipment | Solved | High | Wendell Donnelly MD | — |  Julie Hodkiewicz | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 71581136 | Birthday gift not received | Solved | Normal | Wendell Donnelly MD | — | Steve O'Conner | samplesdamaged | 2h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |
| 77365080 | Gift card balance question | Pending | High | Wendell Donnelly MD | — |  Mr. Eliza Gerhold IV | wholesaleloyaltyshade-match | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 08895836 | Klarna / Afterpay split issue | Pending | Normal | Wendell Donnelly MD | — |  Tommy Kuvalis | samplesrefund | - | —Skipped | — | — | — | Jul 17, 2025 | - | |
| 60083355 | Discount code not working | Open | Normal | Wendell Donnelly MD | — |  Faith Hilll | bopis | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 40331447 | Loyalty points not posting | Solved | Normal | Wendell Donnelly MD | — |  Kip Schroeder IV | fragrance | 6h | ⊘Not fired | — | — | — | Jul 1, 2025 | - | |
| 85175484 | Gift card balance question | Pending | Urgent | Wendell Donnelly MD | — | Garth Dooley | Chat | samplesdamaged | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 53507304 | Lost package follow-up | Closed | Urgent | Wendell Donnelly MD | — | Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 4, 2025 | |
| 60867434 | Restock alert for backorder | Solved | Normal | Wendell Donnelly MD | — |  Mr. Skyla Trantow | wholesaleinfluencer | 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |
| 66327878 | BOPIS pickup not ready | Pending | Normal | Wendell Donnelly MD | — | Darryl Jacobi | — | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 31153332 | Pro discount enrollment | Open | Normal | Wendell Donnelly MD | — | Miss Amber Hintz Sr. | loyalty | - | —Skipped | — | — | — | Jun 8, 2025 | - | |
| 83711100 | Item authenticity concern | Solved | Normal | Wendell Donnelly MD | — | Mr. Cade Senger | Phone | shade-match | 19h | ○Sent, no reply | — | — | — | May 22, 2025 | - |