Sophie Feeney
margie_lind51@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 82010966 | Store experience feedback | Closed | Normal | Sophie Feeney | — |  Steve O'Conner | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | May 27, 2026 | |
| 52873973 | Return after 30-day window | Solved | High | Sophie Feeney | — |  Oscar O'Hara | bopiswholesale | 2d 9h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 96553090 | Address change after shipping | Solved | Normal | Sophie Feeney | — |  Julie Hodkiewicz | fragrance | 3h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | |
| 19523874 | Pro discount enrollment | Solved | Low | Sophie Feeney | — |  Eula McKenzie | Social | loyaltywholesale | 1d 3h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 45983831 | Foundation match help | Solved | Normal | Sophie Feeney | — | Julie Hodkiewicz | Phone | influencerloyalty | 19h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 09582321 | Foundation match help | Closed | Normal | Sophie Feeney | — |  Garth Dooley | — | 15h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 29, 2026 | |
| 00119313 | Missing samples in order | Solved | Normal | Sophie Feeney | — |  Amely Pacocha | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 93718347 | Cancel order request | Pending | Low | Sophie Feeney | — |  Mr. Skyla Trantow | Phone | gift-card | - | —Skipped | — | — | — | Mar 12, 2026 | - |
| 86669941 | Lost package follow-up | Solved | Low | Sophie Feeney | — |  Mr. Eliza Gerhold IV | shippingbopiswholesale | 3h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 56269341 | Restock alert for backorder | Solved | High | Sophie Feeney | — |  Mr. Cade Senger | Chat | app | 10h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 59167066 | Address change after shipping | Solved | Normal | Sophie Feeney | — |  Darryl Jacobi | Chat | wholesaleinfluencerreturns | 9d 16h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 16412635 | Cancel order request | Solved | Normal | Sophie Feeney | — | Mr. Eliza Gerhold IV | — | 2d 19h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 09065199 | Cancel subscription / Auto-replenish | Open | Normal | Sophie Feeney | — |  Chaz Renner | Chat | samples | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 89348471 | Wrong shade sent | Solved | Low | Sophie Feeney | — |  Lily Raynor | Chat | vip | 10h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 53870967 | Insider tier issue | Solved | Urgent | Sophie Feeney | — |  Vilma Gusikowski | — | 11h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | |
| 48478882 | Shipping cost question | Solved | Normal | Sophie Feeney | — |  Mr. Lonie Hudson | Chat | shippingreturnsbopis | 2d 18h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 86809013 | Lost package follow-up | Closed | Low | Sophie Feeney | — | Amely Pacocha | Chat | fragrancewholesale | 1d 1h | ⊘Not fired | — | — | — | Dec 27, 2025 | Dec 29, 2025 |
| 67113119 | App login problem | Closed | Normal | Sophie Feeney | — | Garth Dooley | Chat | refundappdamaged | 4h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 25, 2025 |
| 75885726 | Order arrived damaged | Open | Normal | Sophie Feeney | — | Garth Dooley | loyalty | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 10273440 | Price match request | Pending | Urgent | Sophie Feeney | — | Mr. Skyla Trantow | Social | — | - | —Skipped | — | — | — | Nov 21, 2025 | - |
| 43618418 | BOPIS pickup not ready | Solved | Normal | Sophie Feeney | — | Julie Hodkiewicz | influencerreturns | 23h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 86802084 | Price match request | Solved | High | Sophie Feeney | — | Chaz Renner | influencer | 5h | ●Responded | 5/5 | — | — | Nov 19, 2025 | - | |
| 26032893 | Order arrived damaged | Solved | Low | Sophie Feeney | — |  Jacklyn Dare | shade-matchinfluencer | 6h | ●Responded | 10/11 | — | — | Nov 17, 2025 | - | |
| 37422644 | Gift card balance question | Solved | Low | Sophie Feeney | — |  Dr. Mandy McLaughlin | Chat | fragrance | 4h | ⊘Not fired | — | — | — | Oct 29, 2025 | - |
| 72343631 | Return after 30-day window | Solved | Normal | Sophie Feeney | — |  Faith Hilll | refund | 6h | ⊘Not fired | — | — | — | Oct 28, 2025 | - | |
| 15393782 | Wholesale order question | Closed | High | Sophie Feeney | — |  Yazmin Jast | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | Oct 26, 2025 | Nov 1, 2025 |
| 94216538 | Wrong shade sent | Closed | Normal | Sophie Feeney | — |  Katrina Johns | gift-carddamaged | 20h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 02505877 | Missing items in shipment | Solved | High | Sophie Feeney | — | Chaz Renner | shade-matchvip | 7h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | |
| 23152380 | Restock alert for backorder | Solved | Normal | Sophie Feeney | — | Vilma Gusikowski | returns | 15h | ⊘Not fired | — | — | — | Oct 8, 2025 | - | |
| 09324959 | Where is my order? | Closed | Normal | Sophie Feeney | — |  Kaela Friesen | — | 1h | ⊘Not fired | — | — | — | Sep 28, 2025 | Oct 2, 2025 | |
| 41868596 | Klarna / Afterpay split issue | Solved | Normal | Sophie Feeney | — | Jacklyn Dare | Chat | apployaltygift-card | 7d 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - |
| 00112238 | Allergic reaction concern | Pending | Normal | Sophie Feeney | — | Chaz Renner | bopisfragranceshade-match | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 74044008 | Order arrived damaged | Pending | Low | Sophie Feeney | — |  Leonard Waters-Howell | Chat | appbopisloyalty | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 38122455 | Wholesale order question | Closed | High | Sophie Feeney | — | Garth Dooley | damagedshade-match | 9d 16h | ⊘Not fired | — | — | — | Aug 29, 2025 | Sep 14, 2025 | |
| 26734104 | Gift card balance question | Closed | Normal | Sophie Feeney | — |  Kip Schroeder IV | Chat | appdamaged | 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 11, 2025 |
| 48527297 | Refund not received | Solved | Normal | Sophie Feeney | — | Katrina Johns | Chat | — | 2d 9h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - |
| 34047243 | Foundation match help | Solved | Normal | Sophie Feeney | — | Leonard Waters-Howell | viprefund | 1h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | |
| 96375574 | BOPIS pickup not ready | Solved | Normal | Sophie Feeney | — | Garth Dooley | shade-matchrefund | 1h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 09903946 | Missing items in shipment | Closed | High | Sophie Feeney | — | Chaz Renner | influencerloyaltybopis | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 23, 2025 | |
| 21351303 | Loyalty points not posting | Closed | Normal | Sophie Feeney | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 15, 2025 | |
| 12140627 | BOPIS order cancelled at store | Open | Normal | Sophie Feeney | — | Eula McKenzie | shipping | - | —Skipped | — | — | — | Jul 10, 2025 | - | |
| 43006718 | Question about product ingredients | Closed | Normal | Sophie Feeney | — | Kaela Friesen | wholesalereturnsinfluencer | 9h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 18, 2025 | |
| 70004656 | Missing samples in order | Solved | Normal | Sophie Feeney | — | Amely Pacocha | Chat | influencer | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | - |