Audie Goyette
emile.mclaughlin@hotmail.com
Showing 1 - 44 of 44
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 53499624 | Gift card balance question | Solved | Low | — | Chat | shippingfragrance | 16h | ●Responded | 3/5 | — | — | May 14, 2026 | - | ||
| 30371106 | Cancel order request | Solved | High | — | shade-match | 11h | ●Responded | 4/5 | — | — | May 14, 2026 | - | |||
| 70765142 | Item authenticity concern | Closed | Normal | — | samples | 7h | ○Sent, no reply | — | — | — | May 12, 2026 | May 13, 2026 | |||
| 83776668 | Klarna / Afterpay split issue | Closed | Urgent | — | Chat | — | 4h | ●Responded | 9/11 | — | — | May 8, 2026 | May 14, 2026 | ||
| 32859086 | Question about product ingredients | Solved | Normal | — | Chat | appvip | 3h | ○Sent, no reply | — | — | — | May 2, 2026 | - | ||
| 92743477 | Pro discount enrollment | Solved | High | — | fragrancesamples | 2h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 38885936 | Missing items in shipment | Solved | Normal | — | Chat | returns | 23h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 37383923 | Insider tier issue | Solved | Normal | — | bopisreturnsshade-match | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |||
| 03576352 | Order arrived damaged | Solved | High | — | vip | 6h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |||
| 70049103 | Foundation match help | Solved | High | — | bopis | 2d 13h | ⊘Not fired | — | — | — | Mar 23, 2026 | - | |||
| 46663186 | Foundation match help | Solved | Normal | — | Chat | shade-matchrefund | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | ||
| 68833494 | Where is my order? | Solved | Urgent | — | influencergift-cardrefund | 1h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |||
| 15623690 | Where is my order? | Closed | Normal | — | Chat | app | 2h | ⊘Not fired | — | — | — | Feb 3, 2026 | Feb 6, 2026 | ||
| 64434567 | Address change after shipping | Solved | Urgent | — | loyalty | 11h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - | |||
| 14232014 | App crashes at checkout | Closed | Low | — | Chat | refundloyaltydamaged | 16h | ●Responded | 5/5 | — | — | Jan 5, 2026 | Jan 9, 2026 | ||
| 26936442 | Address change after shipping | Closed | Urgent | — | — | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 8, 2026 | |||
| 18952383 | Insider tier issue | Open | Normal | — | — | - | —Skipped | — | — | — | Dec 24, 2025 | - | |||
| 67553033 | Restock alert for backorder | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |||
| 31345251 | Address change after shipping | Solved | Normal | — | — | 8h | ●Responded | 3/5 | — | — | Dec 2, 2025 | - | |||
| 96342748 | Loyalty points not posting | Solved | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | ||
| 11837148 | Loyalty points not posting | Solved | Normal | — | Chat | conversation-mockupwholesale | 1d 10h | ⊘Not fired | — | 80 | Nov 16, 2025 | - | |||
| 30387154 | App login problem | Pending | Low | — | Chat | — | - | —Skipped | — | — | — | Nov 12, 2025 | - | ||
| 34239635 | Cancel subscription / Auto-replenish | Closed | High | — | vipwholesalereturns | 5h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 7, 2025 | |||
| 50712208 | Cancel subscription / Auto-replenish | Closed | High | — | Social | refundreturnsinfluencer | 7h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 24, 2025 | ||
| 73871057 | Missing items in shipment | Solved | Normal | — | refundinfluencervip | 6h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |||
| 21688345 | BOPIS order cancelled at store | Solved | Normal | — | Chat | returnswholesaleapp | 5h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | ||
| 86880450 | Birthday gift not received | Closed | Normal | — | returnsapp | 2d 7h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 6, 2025 | |||
| 45402389 | Pro discount enrollment | Solved | High | — | Social | — | 5h | ⊘Not fired | — | — | — | Aug 29, 2025 | - | ||
| 72227170 | Missing samples in order | Closed | Urgent | — | returns | 20h | ⊘Not fired | — | — | — | Aug 22, 2025 | Aug 27, 2025 | |||
| 48060189 | Loyalty points not posting | Closed | Normal | — | app | 2d 9h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 26, 2025 | |||
| 97849533 | Cancel order request | Solved | Normal | — | Chat | — | 19h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 56873955 | Item authenticity concern | Closed | Normal | — | returnsvip | 14h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 12, 2025 | |||
| 85532469 | Store experience feedback | Closed | Normal | — | damagedloyaltywholesale | 1h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 4, 2025 | |||
| 74123753 | Pro discount enrollment | Solved | Normal | — | Chat | returns | 6h | ●Responded | 5/5 | — | — | Jul 23, 2025 | - | ||
| 18217390 | BOPIS order cancelled at store | Closed | High | — | — | 9h | ●Responded | 5/5 | — | — | Jul 11, 2025 | Jul 15, 2025 | |||
| 06916105 | Wrong shade sent | Pending | Normal | — | — | - | —Skipped | — | — | — | Jul 10, 2025 | - | |||
| 59011233 | Klarna / Afterpay split issue | Solved | Low | — | vipgift-cardapp | 8d 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |||
| 93861821 | Cancel order request | Solved | Normal | — | Chat | vip | 22h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | ||
| 82423136 | Klarna / Afterpay split issue | Closed | Normal | — | Social | gift-card | 9h | ⊘Not fired | — | — | — | Jul 1, 2025 | Jul 2, 2025 | ||
| 95317735 | Insider tier issue | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Jun 19, 2025 | - | ||
| 88127237 | Price match request | Closed | Normal | — | shipping | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |||
| 75496912 | Loyalty points not posting | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 95145865 | Foundation match help | Solved | Normal | — | appdamaged | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 02556881 | Wrong shade sent | Solved | Normal | — | influencer | 11h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |