Renee Spinka
felicia_krajcik@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18510595 | Price match request | Solved | Low | Renee Spinka | — |  Kaela Friesen | — | 2d 3h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 47638072 | Loyalty points not posting | Solved | Normal | Renee Spinka | — |  Mr. Skyla Trantow | damagedloyalty | 3h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 21272774 | App crashes at checkout | Solved | High | Renee Spinka | — | Kaela Friesen | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - |
| 73989179 | Insider tier issue | Solved | Normal | Renee Spinka | — |  Leonard Waters-Howell | — | 9h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - | |
| 18279640 | Question about product ingredients | Pending | High | Renee Spinka | — |  Steve O'Conner | Social | bopis | - | —Skipped | — | — | — | Mar 26, 2026 | - |
| 98955808 | Where is my order? | Closed | Low | Renee Spinka | — |  Yazmin Jast | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 12839669 | Return after 30-day window | Solved | Low | Renee Spinka | — |  Ignatius Cummerata | Chat | — | 4h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 18669795 | App login problem | Pending | Urgent | Renee Spinka | — |  Jacklyn Dare | Chat | bopisshade-match | - | —Skipped | — | — | — | Mar 5, 2026 | - |
| 87969113 | Store experience feedback | Solved | Low | Renee Spinka | — |  Vilma Gusikowski | Chat | — | 1d | ○Sent, no reply | — | — | — | Mar 1, 2026 | - |
| 76501492 | Question about product ingredients | Solved | Normal | Renee Spinka | — | Vilma Gusikowski | Phone | — | 2h | ●Responded | 5/5 | — | — | Feb 23, 2026 | - |
| 95084694 | Store experience feedback | Solved | Normal | Renee Spinka | — |  Miss Amber Hintz Sr. | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 53791948 | Cancel order request | Solved | Normal | Renee Spinka | — |  Amely Pacocha | bopisrefund | 2d 8h | ●Responded | 3/5 | — | — | Jan 23, 2026 | - | |
| 86470847 | Wrong shade sent | Open | Low | Renee Spinka | — | Miss Amber Hintz Sr. | app | - | —Skipped | — | — | — | Jan 9, 2026 | - | |
| 13297524 | Missing samples in order | Solved | Normal | Renee Spinka | — | Kaela Friesen | Phone | vipinfluencer | 23h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 39854697 | Price match request | Solved | Normal | Renee Spinka | — |  Tommy Kuvalis | Phone | — | 4h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 94815695 | Discount code not working | Solved | High | Renee Spinka | — | Tommy Kuvalis | Social | influencer | 3h | ⊘Not fired | — | — | — | Dec 6, 2025 | - |
| 52930678 | App login problem | Closed | Normal | Renee Spinka | — | Miss Amber Hintz Sr. | refundshippingshade-match | 2h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | |
| 92604370 | Refund not received | Pending | Normal | Renee Spinka | — | Amely Pacocha | loyaltywholesaleinfluencer | - | —Skipped | — | — | — | Nov 27, 2025 | - | |
| 64854777 | Gift card balance question | Solved | Normal | Renee Spinka | — |  Kip Schroeder IV | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - |
| 87916912 | Where is my order? | Solved | Normal | Renee Spinka | — | Miss Amber Hintz Sr. | — | 23h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 26182826 | Loyalty points not posting | Solved | Normal | Renee Spinka | — | Amely Pacocha | vip | 4h | ⊘Not fired | — | — | — | Oct 22, 2025 | - | |
| 37903970 | Price match request | Solved | Low | Renee Spinka | — | Amely Pacocha | Chat | refundappshipping | 3h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - |
| 87464202 | Refund not received | Open | Urgent | Renee Spinka | — |  Lily Raynor | Chat | vip | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 81888507 | Restock alert for backorder | Solved | Normal | Renee Spinka | — |  Oscar O'Hara | wholesaleapp | 6h | ●Responded | 4/5 | — | — | Sep 10, 2025 | - | |
| 31765118 | Item authenticity concern | Closed | Low | Renee Spinka | — |  Dr. Mandy McLaughlin | Chat | refund | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 |
| 26977970 | Item authenticity concern | Pending | Normal | Renee Spinka | — | Mr. Skyla Trantow | shipping | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 57916717 | Allergic reaction concern | Closed | Normal | Renee Spinka | — |  Mr. Eliza Gerhold IV | Phone | appsamplesfragrance | 1d 10h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 24, 2025 |
| 73048262 | Return after 30-day window | Solved | Low | Renee Spinka | — |  Eula McKenzie | Social | shade-matchsamplesvip | 1d | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 35483560 | BOPIS order cancelled at store | Solved | Normal | Renee Spinka | — | Kaela Friesen | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 01971467 | Lost package follow-up | Open | Urgent | Renee Spinka | — | Jacklyn Dare | Phone | returnsdamagedrefund | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 54254801 | Cancel subscription / Auto-replenish | Solved | Normal | Renee Spinka | — |  Garth Dooley | — | 11h | ●Responded | 1/5 | — | — | Jun 20, 2025 | - | |
| 96274595 | Store experience feedback | Closed | Low | Renee Spinka | — | Lily Raynor | wholesaleshipping | 18h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 19, 2025 | |
| 99790566 | Allergic reaction concern | Solved | Normal | Renee Spinka | — | Kip Schroeder IV | Chat | returnssamplesinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - |
| 77579593 | Cancel order request | Solved | Normal | Renee Spinka | — |  Faith Hilll | — | 6h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - | |
| 10413341 | Shipping cost question | Closed | Urgent | Renee Spinka | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | May 27, 2025 | Jun 2, 2025 |