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CustomersJulia Bosco

Julia Bosco

ivan_corkery21@gmail.com
Tickets51Responses8
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
85728469BOPIS pickup not readyOpenNormalJulia Bosco—Mr. Cade SengerSocial
influencershippingfragrance
-—Skipped———May 21, 2026-
01696693Allergic reaction concernOpenNormalJulia Bosco—Lily RaynorEmail
wholesaleappdamaged
-—Skipped———May 14, 2026-
04106868Wholesale order questionSolvedNormalJulia Bosco—Eula McKenzieEmail—6h○Sent, no reply———May 12, 2026-
42670704App crashes at checkoutSolvedLowJulia Bosco—Kip Schroeder IVEmail
returns
6h⊘Not fired———May 10, 2026-
37223730BOPIS pickup not readySolvedNormalJulia Bosco—Tommy KuvalisEmail
shippingsamplesapp
5h⊘Not fired———Apr 5, 2026-
17394386Loyalty points not postingClosedHighJulia Bosco—Vilma GusikowskiEmail
fragrance
5h○Sent, no reply———Apr 2, 2026Apr 3, 2026
70073712Question about product ingredientsClosedNormalJulia Bosco—Yazmin JastChat
fragrance
2h○Sent, no reply———Mar 24, 2026Mar 30, 2026
55710490Restock alert for backorderClosedNormalJulia Bosco—Kip Schroeder IVEmail
influencer
18h○Sent, no reply———Mar 23, 2026Mar 31, 2026
74264974BOPIS pickup not readySolvedLowJulia Bosco—Yazmin JastChat—4d 20h○Sent, no reply———Mar 19, 2026-
14397934Loyalty points not postingClosedNormalJulia Bosco—Jacklyn DareChat—2d 6h○Sent, no reply———Mar 14, 2026Mar 17, 2026
42584902Order arrived damagedPendingNormalJulia Bosco—Leonard Waters-HowellChat
app
-—Skipped———Feb 8, 2026-
08701388Influencer code not workingClosedNormalJulia Bosco—Chaz RennerChat
fragrance
12h●Responded10/11——Jan 30, 2026Feb 7, 2026
54252758Discount code not workingSolvedNormalJulia Bosco—Ignatius CummerataEmail—22h⊘Not fired———Jan 29, 2026-
36478070Restock alert for backorderSolvedNormalJulia Bosco—Mr. Lonie HudsonPhone
loyaltydamaged
8h●Responded5/5——Jan 21, 2026-
85918121Cancel order requestClosedNormalJulia Bosco—Leonard Waters-HowellChat
fragrance
19h○Sent, no reply———Jan 16, 2026Jan 20, 2026
49501778BOPIS order cancelled at storeClosedNormalJulia Bosco—Mr. Eliza Gerhold IVEmail
returnsrefundwholesale
4h●Responded1/5——Jan 1, 2026Jan 4, 2026
41050159Missing items in shipmentClosedNormalJulia Bosco—Mr. Cade SengerEmail
shippingwholesalesamples
12h○Sent, no reply———Dec 12, 2025Dec 15, 2025
06693830Gift card balance questionSolvedNormalJulia Bosco—Chaz RennerEmail
bopisgift-card
2h○Sent, no reply———Dec 6, 2025-
27384877App crashes at checkoutSolvedLowJulia Bosco—Miss Amber Hintz Sr.Chat
samplesshippingrefund
3h●Responded3/5——Dec 5, 2025-
49856069Restock alert for backorderSolvedNormalJulia Bosco—Mr. Skyla TrantowChat
samplesshippingwholesale
1h●Responded1/5——Nov 28, 2025-
12270272Return after 30-day windowClosedNormalJulia Bosco—Mr. Cade SengerEmail—15h○Sent, no reply———Nov 27, 2025Dec 4, 2025
11835312Price match requestClosedNormalJulia Bosco—Ignatius CummerataChat
refund
3h⊘Not fired———Nov 14, 2025Nov 18, 2025
84420130Discount code not workingSolvedHighJulia Bosco—Steve O'ConnerSocial
loyalty
1d 22h⊘Not fired———Nov 6, 2025-
30514703Shipping cost questionPendingHighJulia Bosco—Kaela FriesenEmail—-—Skipped———Oct 2, 2025-
64148007Return after 30-day windowClosedNormalJulia Bosco—Ignatius CummerataChat
appvip
18h○Sent, no reply———Sep 25, 2025Sep 27, 2025
93521491Lost package follow-upSolvedHighJulia Bosco—Mr. Eliza Gerhold IVEmail
returnsinfluencer
1h○Sent, no reply———Sep 18, 2025-
06059884Question about product ingredientsPendingNormalJulia Bosco—Eula McKenzieEmail—-—Skipped———Sep 17, 2025-
40522139Cancel subscription / Auto-replenishSolvedLowJulia Bosco—Mr. Eliza Gerhold IVEmail
shippingwholesale
6h○Sent, no reply———Sep 13, 2025-
43369739Missing samples in orderSolvedNormalJulia Bosco—Vilma GusikowskiEmail
vipbopisgift-card
1d 10h○Sent, no reply———Aug 29, 2025-
76978775Where is my order?SolvedNormalJulia Bosco—Amely PacochaEmail
vipappgift-card
7h⊘Not fired———Aug 27, 2025-
70231574Loyalty points not postingClosedHighJulia Bosco—Tommy KuvalisEmail—6h○Sent, no reply———Aug 23, 2025Aug 28, 2025
52043593Order arrived damagedSolvedNormalJulia Bosco—Amely PacochaEmail
bopisshade-match
21h○Sent, no reply———Aug 16, 2025-
00253531Lost package follow-upClosedLowJulia Bosco—Yazmin JastChat
loyaltyfragrance
1d 6h●Responded4/5——Aug 15, 2025Aug 23, 2025
95057182Cancel order requestSolvedNormalJulia Bosco—Chaz RennerChat—2d 9h●Responded4/5——Aug 12, 2025-
03416468Foundation match helpSolvedNormalJulia Bosco—Mr. Skyla TrantowChat—7h○Sent, no reply———Aug 12, 2025-
30080046Foundation match helpSolvedNormalJulia Bosco—Faith HilllChat
gift-card
5h●Responded5/5——Aug 1, 2025-
08394552App login problemSolvedUrgentJulia Bosco—Yazmin JastEmail
samplesgift-card
2h○Sent, no reply———Jul 31, 2025-
58576445Lost package follow-upSolvedLowJulia Bosco—Yazmin JastEmail—8d 16h○Sent, no reply———Jul 29, 2025-
29700360Gift card balance questionClosedNormalJulia Bosco—Miss Amber Hintz Sr.Email
fragrancegift-cardshade-match
1d⊘Not fired———Jul 24, 2025Jul 31, 2025
00145500Pro discount enrollmentClosedNormalJulia Bosco—Mr. Skyla TrantowChat
apployalty
5h○Sent, no reply———Jul 24, 2025Jul 29, 2025
44233916Missing samples in orderPendingNormalJulia Bosco—Faith HilllPhone
refundappfragrance
-—Skipped———Jul 18, 2025-
38060345Store experience feedbackSolvedLowJulia Bosco—Vilma GusikowskiChat—15h○Sent, no reply———Jul 14, 2025-
73448775Influencer code not workingSolvedNormalJulia Bosco—Vilma GusikowskiEmail
appvipwholesale
2h○Sent, no reply———Jul 14, 2025-
20713825Where is my order?SolvedNormalJulia Bosco—Steve O'ConnerSocial—14h⊘Not fired———Jul 14, 2025-
36419495Discount code not workingSolvedLowJulia Bosco—Julie HodkiewiczChat
shade-matchdamaged
4h○Sent, no reply———Jul 8, 2025-
05043351Insider tier issueSolvedNormalJulia Bosco—Faith HilllEmail—23h⊘Not fired———Jun 26, 2025-
21590202Foundation match helpSolvedNormalJulia Bosco—Kaela FriesenChat
samplesloyalty
2d 6h⊘Not fired———Jun 20, 2025-
07735084Birthday gift not receivedClosedNormalJulia Bosco—Miss Amber Hintz Sr.Phone
influencer
1h○Sent, no reply———Jun 20, 2025Jun 21, 2025
67813871Question about product ingredientsClosedNormalJulia Bosco—Amely PacochaChat
shippingapp
1d○Sent, no reply———Jun 3, 2025Jun 9, 2025
62826276Wrong shade sentSolvedNormalJulia Bosco—Dr. Mandy McLaughlinChat—6h○Sent, no reply———May 30, 2025-
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Properties

Customer
Name
Julia Bosco
Email
ivan_corkery21@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
8,628
Lifetime spend
—
Last purchase
Apr 28, 2026
Skin tone
medium
Foundation shade
41C
Skin concerns
hyperpigmentation, sensitivity
Allergies / restrictions
fragrance-free, sulfate-free
Favorite brands
—
YTD spend
—
App installed
Yes
App last opened
May 20, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
—
Total orders
7
Preferred category
—
Tickets
Tickets
51
Last seen
May 21, 2026
Responses
Avg rating
4.13