Julia Bosco
ivan_corkery21@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85728469 | BOPIS pickup not ready | Open | Normal | — | Social | influencershippingfragrance | - | —Skipped | — | — | — | May 21, 2026 | - | ||
| 01696693 | Allergic reaction concern | Open | Normal | — | wholesaleappdamaged | - | —Skipped | — | — | — | May 14, 2026 | - | |||
| 04106868 | Wholesale order question | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |||
| 42670704 | App crashes at checkout | Solved | Low | — | returns | 6h | ⊘Not fired | — | — | — | May 10, 2026 | - | |||
| 37223730 | BOPIS pickup not ready | Solved | Normal | — | shippingsamplesapp | 5h | ⊘Not fired | — | — | — | Apr 5, 2026 | - | |||
| 17394386 | Loyalty points not posting | Closed | High | — | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 3, 2026 | |||
| 70073712 | Question about product ingredients | Closed | Normal | — | Chat | fragrance | 2h | ○Sent, no reply | — | — | — | Mar 24, 2026 | Mar 30, 2026 | ||
| 55710490 | Restock alert for backorder | Closed | Normal | — | influencer | 18h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 31, 2026 | |||
| 74264974 | BOPIS pickup not ready | Solved | Low | — | Chat | — | 4d 20h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | ||
| 14397934 | Loyalty points not posting | Closed | Normal | — | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | Mar 17, 2026 | ||
| 42584902 | Order arrived damaged | Pending | Normal | — | Chat | app | - | —Skipped | — | — | — | Feb 8, 2026 | - | ||
| 08701388 | Influencer code not working | Closed | Normal | — | Chat | fragrance | 12h | ●Responded | 10/11 | — | — | Jan 30, 2026 | Feb 7, 2026 | ||
| 54252758 | Discount code not working | Solved | Normal | — | — | 22h | ⊘Not fired | — | — | — | Jan 29, 2026 | - | |||
| 36478070 | Restock alert for backorder | Solved | Normal | — | Phone | loyaltydamaged | 8h | ●Responded | 5/5 | — | — | Jan 21, 2026 | - | ||
| 85918121 | Cancel order request | Closed | Normal | — | Chat | fragrance | 19h | ○Sent, no reply | — | — | — | Jan 16, 2026 | Jan 20, 2026 | ||
| 49501778 | BOPIS order cancelled at store | Closed | Normal | — | returnsrefundwholesale | 4h | ●Responded | 1/5 | — | — | Jan 1, 2026 | Jan 4, 2026 | |||
| 41050159 | Missing items in shipment | Closed | Normal | — | shippingwholesalesamples | 12h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 15, 2025 | |||
| 06693830 | Gift card balance question | Solved | Normal | — | bopisgift-card | 2h | ○Sent, no reply | — | — | — | Dec 6, 2025 | - | |||
| 27384877 | App crashes at checkout | Solved | Low | — | Chat | samplesshippingrefund | 3h | ●Responded | 3/5 | — | — | Dec 5, 2025 | - | ||
| 49856069 | Restock alert for backorder | Solved | Normal | — | Chat | samplesshippingwholesale | 1h | ●Responded | 1/5 | — | — | Nov 28, 2025 | - | ||
| 12270272 | Return after 30-day window | Closed | Normal | — | — | 15h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 4, 2025 | |||
| 11835312 | Price match request | Closed | Normal | — | Chat | refund | 3h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 18, 2025 | ||
| 84420130 | Discount code not working | Solved | High | — | Social | loyalty | 1d 22h | ⊘Not fired | — | — | — | Nov 6, 2025 | - | ||
| 30514703 | Shipping cost question | Pending | High | — | — | - | —Skipped | — | — | — | Oct 2, 2025 | - | |||
| 64148007 | Return after 30-day window | Closed | Normal | — | Chat | appvip | 18h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Sep 27, 2025 | ||
| 93521491 | Lost package follow-up | Solved | High | — | returnsinfluencer | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 06059884 | Question about product ingredients | Pending | Normal | — | — | - | —Skipped | — | — | — | Sep 17, 2025 | - | |||
| 40522139 | Cancel subscription / Auto-replenish | Solved | Low | — | shippingwholesale | 6h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 43369739 | Missing samples in order | Solved | Normal | — | vipbopisgift-card | 1d 10h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |||
| 76978775 | Where is my order? | Solved | Normal | — | vipappgift-card | 7h | ⊘Not fired | — | — | — | Aug 27, 2025 | - | |||
| 70231574 | Loyalty points not posting | Closed | High | — | — | 6h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 28, 2025 | |||
| 52043593 | Order arrived damaged | Solved | Normal | — | bopisshade-match | 21h | ○Sent, no reply | — | — | — | Aug 16, 2025 | - | |||
| 00253531 | Lost package follow-up | Closed | Low | — | Chat | loyaltyfragrance | 1d 6h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 23, 2025 | ||
| 95057182 | Cancel order request | Solved | Normal | — | Chat | — | 2d 9h | ●Responded | 4/5 | — | — | Aug 12, 2025 | - | ||
| 03416468 | Foundation match help | Solved | Normal | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Aug 12, 2025 | - | ||
| 30080046 | Foundation match help | Solved | Normal | — | Chat | gift-card | 5h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | ||
| 08394552 | App login problem | Solved | Urgent | — | samplesgift-card | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |||
| 58576445 | Lost package follow-up | Solved | Low | — | — | 8d 16h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - | |||
| 29700360 | Gift card balance question | Closed | Normal | — | fragrancegift-cardshade-match | 1d | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |||
| 00145500 | Pro discount enrollment | Closed | Normal | — | Chat | apployalty | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 29, 2025 | ||
| 44233916 | Missing samples in order | Pending | Normal | — | Phone | refundappfragrance | - | —Skipped | — | — | — | Jul 18, 2025 | - | ||
| 38060345 | Store experience feedback | Solved | Low | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | ||
| 73448775 | Influencer code not working | Solved | Normal | — | appvipwholesale | 2h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |||
| 20713825 | Where is my order? | Solved | Normal | — | Social | — | 14h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | ||
| 36419495 | Discount code not working | Solved | Low | — | Chat | shade-matchdamaged | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | ||
| 05043351 | Insider tier issue | Solved | Normal | — | — | 23h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |||
| 21590202 | Foundation match help | Solved | Normal | — | Chat | samplesloyalty | 2d 6h | ⊘Not fired | — | — | — | Jun 20, 2025 | - | ||
| 07735084 | Birthday gift not received | Closed | Normal | — | Phone | influencer | 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | Jun 21, 2025 | ||
| 67813871 | Question about product ingredients | Closed | Normal | — | Chat | shippingapp | 1d | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 | ||
| 62826276 | Wrong shade sent | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | - |