Anthony Schaefer
jason46@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 92649939Question about product ingredients | Anthony Schaefer |  Vilma Gusikowski | Apr 24, 2026, 4:34 AM |
| 5/5 | Gift receipt issued instantly. No follow-up needed. | 72674051Price match request | Anthony Schaefer |  Mr. Skyla Trantow | Mar 10, 2026, 1:12 AM |
| 4/5 | Liked the experience. App could be slightly faster. | 68539921Birthday gift not received | Anthony Schaefer |  Ignatius Cummerata | Feb 18, 2026, 11:21 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 62185695Birthday gift not received | Anthony Schaefer |  Dr. Mandy McLaughlin | Feb 1, 2026, 5:30 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 17225348Refund not received | Anthony Schaefer |  Tommy Kuvalis | Jan 5, 2026, 1:57 AM |
| 2/5 | Improve the in-store digital experience. | 81978698Lost package follow-up | Anthony Schaefer |  Lily Raynor | Dec 31, 2025, 3:39 AM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 25209607Missing samples in order | Anthony Schaefer |  Eula McKenzie | Dec 9, 2025, 7:42 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 63755488Order arrived damaged | Anthony Schaefer |  Jacklyn Dare | Dec 3, 2025, 2:08 AM |
| 4/5 | Loyalty program for non-Insiders too. | 79277479Cancel order request | Anthony Schaefer |  Kip Schroeder IV | Nov 29, 2025, 10:15 AM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 33925982Wholesale order question | Anthony Schaefer |  Yazmin Jast | Nov 19, 2025, 3:56 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 16984275Item authenticity concern | Anthony Schaefer |  Katrina Johns | Nov 16, 2025, 2:59 PM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 84859456Item authenticity concern | Anthony Schaefer | Kip Schroeder IV | Nov 15, 2025, 2:59 AM |
| 7/11 | Generally good. A few things could be better but no complaints. | 77721514Order arrived damaged | Anthony Schaefer |  Garth Dooley | Nov 3, 2025, 2:18 PM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 32542263Klarna / Afterpay split issue | Anthony Schaefer |  Leonard Waters-Howell | Oct 30, 2025, 1:17 AM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 99854455Pro discount enrollment | Anthony Schaefer |  Kaela Friesen | Oct 13, 2025, 4:35 PM |
| 5/5 | First app open and I already feel like a VIP. Lovely. | 93093871Where is my order? | Anthony Schaefer |  Oscar O'Hara | Aug 4, 2025, 10:29 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 48334893Store experience feedback | Anthony Schaefer | Eula McKenzie | Jun 7, 2025, 4:15 AM |