Nathaniel Pagac
hazel.schuster@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42311626 | Allergic reaction concern | Solved | High | Nathaniel Pagac | — |  Miss Amber Hintz Sr. | Chat | samplesgift-card | 2h | ●Responded | 7/11 | — | — | May 19, 2026 | - |
| 37348804 | Wrong shade sent | Solved | High | Nathaniel Pagac | — |  Darryl Jacobi | influencershade-match | 11h | ●Responded | 10/11 | — | — | May 11, 2026 | - | |
| 45021116 | Cancel subscription / Auto-replenish | Pending | Normal | Nathaniel Pagac | — |  Faith Hilll | fragrancesamples | - | —Skipped | — | — | — | May 10, 2026 | - | |
| 84034326 | BOPIS pickup not ready | Solved | Urgent | Nathaniel Pagac | — |  Kaela Friesen | returnsbopis | 23h | ●Responded | 10/11 | — | — | May 7, 2026 | - | |
| 79382472 | BOPIS order cancelled at store | Closed | High | Nathaniel Pagac | — |  Garth Dooley | — | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 23, 2026 | |
| 72760126 | Order arrived damaged | Closed | Normal | Nathaniel Pagac | — |  Jacklyn Dare | refund | 4h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 15, 2026 | |
| 44670681 | Where is my order? | Pending | Normal | Nathaniel Pagac | — |  Mr. Skyla Trantow | samplesapployalty | - | —Skipped | — | — | — | Apr 4, 2026 | - | |
| 80263829 | Gift card balance question | Solved | Low | Nathaniel Pagac | — | Garth Dooley | Social | wholesalebopisapp | 1h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 99590848 | Insider tier issue | Closed | Urgent | Nathaniel Pagac | — |  Mr. Eliza Gerhold IV | appgift-card | 7d 12h | ●Responded | 2/5 | — | — | Mar 23, 2026 | Apr 7, 2026 | |
| 71826831 | Cancel subscription / Auto-replenish | Solved | Low | Nathaniel Pagac | — |  Mr. Cade Senger | Chat | shipping | 22h | ●Responded | 4/5 | — | — | Mar 20, 2026 | - |
| 30453926 | Question about product ingredients | Solved | Normal | Nathaniel Pagac | — |  Katrina Johns | appbopis | 4h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 20134088 | Birthday gift not received | Closed | Normal | Nathaniel Pagac | — |  Lily Raynor | Social | bopis | 4h | ⊘Not fired | — | — | — | Mar 7, 2026 | Mar 8, 2026 |
| 64205384 | Gift card balance question | Solved | Normal | Nathaniel Pagac | — |  Julie Hodkiewicz | influencerloyalty | 4d 19h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | |
| 68241785 | Missing samples in order | Solved | Normal | Nathaniel Pagac | — | Lily Raynor | shipping | 4h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 95553633 | BOPIS order cancelled at store | Closed | Normal | Nathaniel Pagac | — |  Chaz Renner | — | 3h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 27, 2026 | |
| 12739190 | Cancel subscription / Auto-replenish | Solved | Normal | Nathaniel Pagac | — | Faith Hilll | wholesaleloyaltybopis | 1d 18h | ●Responded | 4/5 | — | — | Feb 19, 2026 | - | |
| 47622159 | Klarna / Afterpay split issue | Solved | Normal | Nathaniel Pagac | — | Jacklyn Dare | Chat | returnsgift-card | 1h | ○Sent, no reply | — | — | — | Feb 2, 2026 | - |
| 42264857 | Address change after shipping | Open | Normal | Nathaniel Pagac | — | Faith Hilll | Phone | fragrance | - | —Skipped | — | — | — | Jan 31, 2026 | - |
| 08666776 | Question about product ingredients | Solved | High | Nathaniel Pagac | — |  Steve O'Conner | viployalty | 2d 3h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 00863911 | Where is my order? | Solved | Normal | Nathaniel Pagac | — |  Yazmin Jast | — | 16h | ●Responded | 10/11 | — | — | Jan 25, 2026 | - | |
| 90269877 | Shipping cost question | Solved | Normal | Nathaniel Pagac | — | Jacklyn Dare | damagedbopis | 5h | ●Responded | 3/5 | — | — | Jan 22, 2026 | - | |
| 81806716 | App crashes at checkout | Open | Normal | Nathaniel Pagac | — | Mr. Eliza Gerhold IV | Social | influencer | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 50628451 | Klarna / Afterpay split issue | Open | Low | Nathaniel Pagac | — | Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 91692247 | App login problem | Closed | High | Nathaniel Pagac | — |  Eula McKenzie | shade-matchwholesaleapp | 6h | ○Sent, no reply | — | — | — | Jan 14, 2026 | Jan 16, 2026 | |
| 79747824 | Cancel subscription / Auto-replenish | Solved | Normal | Nathaniel Pagac | — |  Mr. Lonie Hudson | Social | vip | 1d 17h | ⊘Not fired | — | — | — | Jan 1, 2026 | - |
| 57613971 | App crashes at checkout | Solved | Normal | Nathaniel Pagac | — |  Vilma Gusikowski | appbopis | 1h | ●Responded | 3/5 | — | — | Dec 16, 2025 | - | |
| 52274411 | App crashes at checkout | Pending | Low | Nathaniel Pagac | — | Jacklyn Dare | Chat | vipgift-card | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 43685021 | Cancel order request | Closed | Urgent | Nathaniel Pagac | — | Chaz Renner | — | 8h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 71802748 | Influencer code not working | Open | Low | Nathaniel Pagac | — | Mr. Cade Senger | wholesalegift-card | - | —Skipped | — | — | — | Nov 17, 2025 | - | |
| 93730244 | Price match request | Solved | Normal | Nathaniel Pagac | — | Vilma Gusikowski | damagedshipping | 13h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 64375004 | Birthday gift not received | Pending | Normal | Nathaniel Pagac | — | Steve O'Conner | — | - | —Skipped | — | — | — | Nov 13, 2025 | - | |
| 24302097 | Lost package follow-up | Closed | Urgent | Nathaniel Pagac | — | Chaz Renner | wholesale | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 5, 2025 | |
| 10762664 | Order arrived damaged | Closed | High | Nathaniel Pagac | — |  Kip Schroeder IV | Phone | gift-cardshipping | 13h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 |
| 67023163 | Klarna / Afterpay split issue | Solved | Normal | Nathaniel Pagac | — | Katrina Johns | bopis | 21h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 71797783 | Question about product ingredients | Solved | Normal | Nathaniel Pagac | — | Chaz Renner | Chat | appreturnsfragrance | 3d 10h | ●Responded | 3/5 | — | — | Oct 20, 2025 | - |
| 06846472 | Address change after shipping | Solved | Normal | Nathaniel Pagac | — | Vilma Gusikowski | Social | refundshade-matchfragrance | 15h | ⊘Not fired | — | — | — | Oct 13, 2025 | - |
| 44158439 | Refund not received | Closed | High | Nathaniel Pagac | — | Vilma Gusikowski | influencer | 4d 5h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 23, 2025 | |
| 20044453 | Return after 30-day window | Solved | Urgent | Nathaniel Pagac | — | Julie Hodkiewicz | shade-matchsamplesreturns | 12h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 81489507 | Return after 30-day window | Solved | Low | Nathaniel Pagac | — | Mr. Cade Senger | gift-cardrefund | 11h | ⊘Not fired | — | — | — | Sep 8, 2025 | - | |
| 00428733 | Cancel order request | Open | Normal | Nathaniel Pagac | — | Darryl Jacobi | Phone | gift-card | - | —Skipped | — | — | — | Aug 17, 2025 | - |
| 13913751 | Pro discount enrollment | Solved | Normal | Nathaniel Pagac | — | Mr. Lonie Hudson | Chat | shade-matchgift-card | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - |
| 19577953 | Influencer code not working | Closed | Low | Nathaniel Pagac | — | Darryl Jacobi | Chat | shade-matchloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Aug 9, 2025 | Aug 11, 2025 |
| 24763928 | Loyalty points not posting | Closed | High | Nathaniel Pagac | — | Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Jul 31, 2025 | |
| 18008702 | Lost package follow-up | Closed | High | Nathaniel Pagac | — |  Oscar O'Hara | bopisgift-card | 4h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 19237049 | Wrong shade sent | Solved | Low | Nathaniel Pagac | — |  Dr. Mandy McLaughlin | Chat | — | 1d 7h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 76835786 | App crashes at checkout | Closed | High | Nathaniel Pagac | — | Mr. Skyla Trantow | — | 2d 8h | ●Responded | 4/5 | — | — | Jul 3, 2025 | Jul 11, 2025 | |
| 63291560 | Return after 30-day window | Solved | Normal | Nathaniel Pagac | — |  Ignatius Cummerata | refundinfluencer | 2d 18h | ●Responded | 4/5 | — | — | Jul 2, 2025 | - | |
| 89873619 | Birthday gift not received | Solved | High | Nathaniel Pagac | — | Vilma Gusikowski | Chat | — | 10h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 67137792 | BOPIS order cancelled at store | Solved | Urgent | Nathaniel Pagac | — |  Amely Pacocha | fragrance | 6h | ●Responded | 5/5 | — | — | Jun 16, 2025 | - | |
| 55794744 | Missing samples in order | Solved | Low | Nathaniel Pagac | — | Darryl Jacobi | appvipwholesale | 1h | ⊘Not fired | — | — | — | Jun 14, 2025 | - |