Merle Hickle
fausto_kertzmann58@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07087302 | Birthday gift not received | Solved | Normal | Merle Hickle | — |  Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 39402926 | Shipping cost question | Pending | Normal | Merle Hickle | — |  Mr. Cade Senger | Chat | influencerfragrance | - | —Skipped | — | — | — | May 15, 2026 | - |
| 54701634 | Pro discount enrollment | Solved | Normal | Merle Hickle | — |  Oscar O'Hara | refund | 6h | ⊘Not fired | — | — | — | May 6, 2026 | - | |
| 56137055 | App login problem | Pending | Low | Merle Hickle | — | Steve O'Conner | influencerreturns | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 24954443 | Allergic reaction concern | Solved | Normal | Merle Hickle | — |  Jacklyn Dare | shade-matchrefunddamaged | 3h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 30496921 | Klarna / Afterpay split issue | Solved | Normal | Merle Hickle | — |  Mr. Eliza Gerhold IV | shippingfragrancedamaged | 3h | ●Responded | 5/5 | — | — | Apr 18, 2026 | - | |
| 51450072 | Item authenticity concern | Pending | Normal | Merle Hickle | — |  Julie Hodkiewicz | Chat | samples | - | —Skipped | — | — | — | Apr 3, 2026 | - |
| 28915321 | Pro discount enrollment | Solved | Normal | Merle Hickle | — |  Dr. Mandy McLaughlin | sampleswholesalevip | 2h | ●Responded | 3/5 | — | — | Mar 27, 2026 | - | |
| 15868960 | BOPIS order cancelled at store | Closed | Normal | Merle Hickle | — |  Kip Schroeder IV | refundshade-match | 21h | ⊘Not fired | — | — | — | Mar 26, 2026 | Apr 3, 2026 | |
| 41287020 | Cancel subscription / Auto-replenish | Solved | High | Merle Hickle | — |  Leonard Waters-Howell | Chat | refundapployalty | 2h | ●Responded | 4/5 | — | — | Mar 20, 2026 | - |
| 88594762 | Item authenticity concern | Solved | Normal | Merle Hickle | — | Mr. Cade Senger | Chat | damaged | 11h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 58901147 | Store experience feedback | Closed | Urgent | Merle Hickle | — | Kip Schroeder IV | damaged | 19h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 14, 2026 | |
| 69645709 | Restock alert for backorder | Closed | Normal | Merle Hickle | — |  Lily Raynor | Chat | refundinfluencershipping | 1h | ●Responded | 2/5 | — | — | Jan 20, 2026 | Jan 23, 2026 |
| 07102936 | Foundation match help | Solved | Normal | Merle Hickle | — | Steve O'Conner | shipping | 1d 20h | ●Responded | 2/5 | — | — | Jan 13, 2026 | - | |
| 07104733 | Store experience feedback | Open | Normal | Merle Hickle | — | Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Jan 12, 2026 | - |
| 68715775 | Pro discount enrollment | Solved | High | Merle Hickle | — |  Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Dec 19, 2025 | - | |
| 10279356 | Cancel order request | Solved | Normal | Merle Hickle | — | Julie Hodkiewicz | Chat | — | 10h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 62843619 | Klarna / Afterpay split issue | Solved | Normal | Merle Hickle | — |  Miss Amber Hintz Sr. | Chat | influencervip | 5h | ●Responded | 10/11 | — | — | Dec 4, 2025 | - |
| 51225296 | BOPIS order cancelled at store | Solved | Normal | Merle Hickle | — | Oscar O'Hara | gift-cardviployalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | - | |
| 16185467 | Discount code not working | Closed | Low | Merle Hickle | — |  Amely Pacocha | influencerfragrancerefund | 5h | ●Responded | 5/5 | — | — | Dec 3, 2025 | Dec 4, 2025 | |
| 36675904 | Discount code not working | Pending | High | Merle Hickle | — |  Vilma Gusikowski | Phone | damaged | - | —Skipped | — | — | — | Nov 24, 2025 | - |
| 40261813 | Order arrived damaged | Solved | Normal | Merle Hickle | — | Mr. Eliza Gerhold IV | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 63212853 | Pro discount enrollment | Solved | Normal | Merle Hickle | — | Amely Pacocha | Chat | wholesale | 5h | ●Responded | 1/5 | — | — | Nov 4, 2025 | - |
| 24046605 | Restock alert for backorder | Solved | Normal | Merle Hickle | — |  Yazmin Jast | samples | 12h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - | |
| 37060148 | Missing items in shipment | Closed | Normal | Merle Hickle | — | Vilma Gusikowski | wholesalegift-card | 4h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 22, 2025 | |
| 61899394 | Allergic reaction concern | Closed | High | Merle Hickle | — |  Kaela Friesen | fragranceshippingloyalty | 19h | ●Responded | 4/5 | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 09761450 | App login problem | Solved | Normal | Merle Hickle | — | Jacklyn Dare | Chat | — | 3h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - |
| 48141605 | Allergic reaction concern | Solved | Normal | Merle Hickle | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 79874958 | Wrong shade sent | Solved | Normal | Merle Hickle | — |  Katrina Johns | samplesgift-cardwholesale | 4h | ●Responded | 2/5 | — | — | Sep 13, 2025 | - | |
| 94910766 | Wrong shade sent | Solved | Normal | Merle Hickle | — | Kip Schroeder IV | Chat | wholesaleapp | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 64924466 | Discount code not working | Solved | Normal | Merle Hickle | — | Vilma Gusikowski | bopis | 6h | ●Responded | 10/11 | — | — | Sep 5, 2025 | - | |
| 86089077 | Return after 30-day window | Solved | Low | Merle Hickle | — | Jacklyn Dare | gift-card | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 22525091 | Order arrived damaged | Solved | Low | Merle Hickle | — | Mr. Cade Senger | viployalty | 5h | ●Responded | 9/11 | — | — | Aug 15, 2025 | - | |
| 77745411 | Address change after shipping | Solved | Low | Merle Hickle | — |  Ignatius Cummerata | Chat | — | 2d 19h | ●Responded | 2/5 | — | — | Aug 14, 2025 | - |
| 34975904 | App login problem | Pending | Normal | Merle Hickle | — | Kip Schroeder IV | Chat | refund | - | —Skipped | — | — | — | Jul 23, 2025 | - |
| 40362519 | Lost package follow-up | Solved | High | Merle Hickle | — |  Garth Dooley | fragranceapp | 2d 12h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 65550989 | Insider tier issue | Solved | Normal | Merle Hickle | — | Mr. Cade Senger | — | 1h | ●Responded | 5/5 | — | — | Jul 15, 2025 | - | |
| 48375010 | Klarna / Afterpay split issue | Solved | Normal | Merle Hickle | — | Garth Dooley | gift-card | 7h | ⊘Not fired | — | — | — | Jul 15, 2025 | - | |
| 79591397 | Birthday gift not received | Solved | Normal | Merle Hickle | — | Ignatius Cummerata | loyalty | 19h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 87628773 | Refund not received | Closed | Normal | Merle Hickle | — | Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 15, 2025 |
| 10518354 | Cancel subscription / Auto-replenish | Solved | Normal | Merle Hickle | — | Kip Schroeder IV | Chat | gift-cardsamplesshipping | 6h | ●Responded | 10/11 | — | — | Jun 7, 2025 | - |
| 85861487 | App crashes at checkout | Solved | Normal | Merle Hickle | — | Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |