Mya Streich
christina_lehner26@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06405273 | Wholesale order question | Closed | High | — | Chat | samplesapp | 1d 6h | ○Sent, no reply | — | — | — | Apr 25, 2026 | Apr 29, 2026 | ||
| 12229150 | Gift card balance question | Open | Urgent | — | refundsamplesfragrance | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 31518929 | Birthday gift not received | Closed | Normal | — | loyaltyvip | 9h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 7, 2026 | |||
| 90839624 | Loyalty points not posting | Solved | Normal | — | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | ||
| 22555738 | Allergic reaction concern | Solved | Normal | — | Chat | damagedinfluencerloyalty | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 30847487 | Klarna / Afterpay split issue | Closed | Normal | — | Phone | damaged | 5h | ●Responded | 4/11 | — | — | Feb 19, 2026 | Feb 26, 2026 | ||
| 26441846 | Cancel subscription / Auto-replenish | Closed | Normal | — | Chat | shippingwholesaleshade-match | 17h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 22, 2026 | ||
| 56830062 | Address change after shipping | Solved | Normal | — | Phone | — | 1d 4h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | ||
| 51372636 | Allergic reaction concern | Closed | Normal | — | loyaltywholesalesamples | 2d 10h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 15, 2026 | |||
| 41407540 | Klarna / Afterpay split issue | Closed | Normal | — | shade-match | 10h | ●Responded | 10/11 | — | — | Jan 3, 2026 | Jan 9, 2026 | |||
| 39537201 | Discount code not working | Solved | Normal | — | Chat | app | 15h | ⊘Not fired | — | — | — | Jan 1, 2026 | - | ||
| 59508459 | Influencer code not working | Solved | Normal | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | ||
| 64974833 | Klarna / Afterpay split issue | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Dec 1, 2025 | |||
| 74387548 | BOPIS pickup not ready | Solved | Low | — | vipappinfluencer | 2d 1h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |||
| 94009091 | Order arrived damaged | Closed | Low | — | gift-cardwholesale | 1h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 2, 2025 | |||
| 97621634 | Cancel order request | Solved | High | — | — | 10h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |||
| 04054844 | Question about product ingredients | Solved | Normal | — | Chat | — | 6h | ●Responded | 10/11 | — | — | Oct 29, 2025 | - | ||
| 62047903 | Missing items in shipment | Closed | Normal | — | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 29, 2025 | ||
| 13316053 | Where is my order? | Solved | Normal | — | Phone | influencer | 2h | ●Responded | 4/11 | — | — | Oct 2, 2025 | - | ||
| 69828247 | Restock alert for backorder | Pending | Normal | — | Chat | shade-matchdamagedvip | - | —Skipped | — | — | — | Sep 24, 2025 | - | ||
| 56741597 | Lost package follow-up | Pending | Low | — | Phone | shipping | - | —Skipped | — | — | — | Sep 20, 2025 | - | ||
| 71020733 | Influencer code not working | Solved | High | — | — | 13h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - | |||
| 61143874 | Shipping cost question | Open | Normal | — | appbopisloyalty | - | —Skipped | — | — | — | Sep 5, 2025 | - | |||
| 21869152 | Missing items in shipment | Closed | Low | — | wholesaleapp | 4d 15h | ●Responded | 1/5 | — | — | Sep 4, 2025 | Sep 14, 2025 | |||
| 98782644 | BOPIS order cancelled at store | Closed | Normal | — | damaged | 2h | ●Responded | 4/5 | — | — | Aug 22, 2025 | Aug 26, 2025 | |||
| 34559856 | Wrong shade sent | Solved | High | — | shade-match | 5h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |||
| 08436172 | Price match request | Closed | Normal | — | shade-match | 6h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 24, 2025 | |||
| 98267227 | Wholesale order question | Solved | Low | — | Chat | app | 4h | ●Responded | 9/11 | — | — | Jul 23, 2025 | - | ||
| 82525323 | Cancel order request | Solved | Low | — | — | 3h | ⊘Not fired | — | — | — | Jul 9, 2025 | - | |||
| 13822174 | App login problem | Closed | Normal | — | Chat | returns | 14h | ●Responded | 4/5 | — | — | Jul 5, 2025 | Jul 7, 2025 | ||
| 33777559 | Return after 30-day window | Solved | Low | — | returnsshade-match | 2d 2h | ●Responded | 1/5 | — | — | Jul 4, 2025 | - | |||
| 08463412 | Refund not received | Solved | High | — | loyaltyshippingbopis | 2h | ●Responded | 5/5 | — | — | Jun 23, 2025 | - | |||
| 69222052 | Missing items in shipment | Closed | Normal | — | Chat | — | 8d 1h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jul 2, 2025 | ||
| 23008228 | Insider tier issue | Solved | High | — | — | 9h | ●Responded | 5/5 | — | — | Jun 9, 2025 | - | |||
| 50996063 | Restock alert for backorder | Closed | Normal | — | Chat | damagedinfluencershipping | 1d 23h | ●Responded | 3/5 | — | — | Jun 7, 2025 | Jun 13, 2025 | ||
| 23637407 | Cancel subscription / Auto-replenish | Solved | Normal | — | refundappfragrance | 16h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |||
| 27526950 | Lost package follow-up | Solved | Urgent | — | — | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |||
| 22931788 | Where is my order? | Closed | Low | — | Chat | — | 1d 19h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 9, 2025 | ||
| 12276300 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | fragrancerefund | 5h | ○Sent, no reply | — | — | — | May 29, 2025 | - | ||
| 95362888 | Missing items in shipment | Solved | High | — | Phone | — | 3h | ⊘Not fired | — | — | — | May 23, 2025 | - |