Miss Beatrice Dach
santos92@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36965731 | Address change after shipping | Solved | Low | — | bopis | 6h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |||
| 36510225 | App login problem | Closed | Normal | — | — | 3h | ●Responded | 3/5 | — | — | May 5, 2026 | May 6, 2026 | |||
| 73718861 | Store experience feedback | Solved | Normal | — | loyaltyfragrance | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |||
| 44821895 | Cancel subscription / Auto-replenish | Open | Urgent | — | damagedvip | - | —Skipped | — | — | — | Apr 27, 2026 | - | |||
| 42743192 | Pro discount enrollment | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |||
| 00630781 | Price match request | Solved | Low | — | influencer | 3h | ●Responded | 3/5 | — | — | Apr 17, 2026 | - | |||
| 42483288 | Missing items in shipment | Solved | Normal | — | Chat | bopiswholesalerefund | 8h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - | ||
| 16972676 | Store experience feedback | Solved | Normal | — | Phone | gift-card | 16h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 51223046 | BOPIS pickup not ready | Pending | Urgent | — | Social | viprefund | - | —Skipped | — | — | — | Mar 28, 2026 | - | ||
| 39039722 | Birthday gift not received | Closed | High | — | — | 23h | ●Responded | 5/5 | — | — | Mar 23, 2026 | Mar 29, 2026 | |||
| 15985229 | Discount code not working | Solved | Normal | — | Chat | shade-matchgift-cardshipping | 15h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - | ||
| 23926732 | Refund not received | Solved | Low | — | shippinginfluencer | 1d 12h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |||
| 08648331 | Missing items in shipment | Solved | Low | — | Chat | gift-card | 8h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | ||
| 61460888 | Shipping cost question | Pending | Low | — | returnsdamagedwholesale | - | —Skipped | — | — | — | Feb 27, 2026 | - | |||
| 09201327 | Where is my order? | Open | Normal | — | Chat | loyaltyappshipping | - | —Skipped | — | — | — | Feb 6, 2026 | - | ||
| 47658708 | Loyalty points not posting | Solved | Urgent | — | Chat | — | 21h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | ||
| 48131620 | BOPIS order cancelled at store | Closed | Normal | — | influencerrefundloyalty | 2h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 12, 2026 | |||
| 18192726 | Pro discount enrollment | Solved | Low | — | bopis | 4h | ⊘Not fired | — | — | — | Jan 10, 2026 | - | |||
| 43196413 | Order arrived damaged | Solved | Normal | — | — | 1d 17h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |||
| 66144707 | Restock alert for backorder | Solved | Low | — | appgift-cardshipping | 16h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - | |||
| 29324941 | Where is my order? | Open | Normal | — | shade-matchrefund | - | —Skipped | — | — | — | Dec 24, 2025 | - | |||
| 64624245 | Pro discount enrollment | Closed | Normal | — | refundviployalty | 3h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 27, 2025 | |||
| 08757946 | App crashes at checkout | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 16, 2025 | - | |||
| 56019623 | Discount code not working | Closed | Low | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | Dec 10, 2025 | ||
| 87498095 | Price match request | Solved | Normal | — | Chat | vip | 2d 23h | ⊘Not fired | — | — | — | Dec 4, 2025 | - | ||
| 46923660 | Allergic reaction concern | Solved | High | — | — | 2d 10h | ●Responded | 4/11 | — | — | Dec 3, 2025 | - | |||
| 21173389 | Klarna / Afterpay split issue | Closed | Normal | — | vipdamaged | 22h | ●Responded | 4/5 | — | — | Nov 19, 2025 | Nov 25, 2025 | |||
| 76744311 | Discount code not working | Solved | Low | — | — | 4h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 96889570 | Item authenticity concern | Solved | Normal | — | appfragrancedamaged | 6h | ●Responded | 3/5 | — | — | Oct 31, 2025 | - | |||
| 97866316 | Influencer code not working | Pending | Low | — | Chat | damagedinfluencer | - | —Skipped | — | — | — | Oct 30, 2025 | - | ||
| 37446752 | Wrong shade sent | Closed | Normal | — | Phone | app | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 1, 2025 | ||
| 57926660 | Cancel order request | Pending | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Oct 21, 2025 | - | ||
| 58035334 | Missing samples in order | Solved | High | — | Chat | sampleswholesaleshipping | 4h | ●Responded | 2/5 | — | — | Sep 26, 2025 | - | ||
| 66193496 | Influencer code not working | Solved | High | — | Chat | influencervipwholesale | 3h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - | ||
| 19191119 | Cancel order request | Closed | Normal | — | — | 6d 19h | ●Responded | 1/5 | — | — | Sep 18, 2025 | Sep 27, 2025 | |||
| 22900681 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 12h | ●Responded | 4/5 | — | — | Sep 17, 2025 | Sep 20, 2025 | ||
| 68263870 | App crashes at checkout | Closed | Normal | — | Chat | shippingshade-match | 3d 11h | ●Responded | 3/5 | — | — | Sep 4, 2025 | Sep 15, 2025 | ||
| 01722487 | Refund not received | Closed | High | — | Chat | fragrancerefundbopis | 2h | ●Responded | 5/5 | — | — | Aug 26, 2025 | Sep 1, 2025 | ||
| 84039341 | Discount code not working | Solved | Normal | — | — | 8d 8h | ●Responded | 2/5 | — | — | Aug 12, 2025 | - | |||
| 21462704 | Allergic reaction concern | Pending | High | — | Phone | shippingshade-matchreturns | - | —Skipped | — | — | — | Aug 8, 2025 | - | ||
| 60101939 | BOPIS pickup not ready | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |||
| 74466980 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | samples | 4h | ●Responded | 5/5 | — | — | Jul 13, 2025 | - | ||
| 12012551 | Lost package follow-up | Closed | High | — | samplesshippingdamaged | 2h | ●Responded | 5/5 | — | — | Jul 8, 2025 | Jul 12, 2025 | |||
| 43403554 | Refund not received | Closed | Normal | — | samples | 3h | ○Sent, no reply | — | — | — | Jul 2, 2025 | Jul 4, 2025 | |||
| 60766637 | Missing samples in order | Closed | Normal | — | — | 18h | ●Responded | 5/5 | — | — | Jun 27, 2025 | Jul 1, 2025 | |||
| 08830976 | Store experience feedback | Solved | Low | — | loyaltyreturnsinfluencer | 15h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |||
| 83758190 | Restock alert for backorder | Solved | Urgent | — | damaged | 21h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |||
| 66121081 | Discount code not working | Solved | Normal | — | Chat | fragrancerefund | 4h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | ||
| 82875474 | Question about product ingredients | Solved | Urgent | — | bopisappinfluencer | 6h | ○Sent, no reply | — | — | — | May 31, 2025 | - | |||
| 77900424 | Loyalty points not posting | Solved | Normal | — | app | 1h | ○Sent, no reply | — | — | — | May 28, 2025 | - |