Josh Dooley
leanna60@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24842684 | Cancel subscription / Auto-replenish | Solved | Low | Josh Dooley | — |  Ignatius Cummerata | vipapp | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 99721648 | Cancel order request | Solved | Normal | Josh Dooley | — |  Garth Dooley | returnssamplesrefund | 12h | ●Responded | 4/5 | — | — | May 21, 2026 | - | |
| 42460720 | Lost package follow-up | Solved | Low | Josh Dooley | — |  Lily Raynor | refundwholesale | 3h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 45361777 | BOPIS order cancelled at store | Solved | Low | Josh Dooley | — |  Mr. Skyla Trantow | wholesale | 23h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |
| 70573740 | Where is my order? | Solved | Low | Josh Dooley | — |  Miss Amber Hintz Sr. | Social | gift-cardbopis | 8h | ⊘Not fired | — | — | — | May 1, 2026 | - |
| 77227987 | Allergic reaction concern | Open | High | Josh Dooley | — |  Mr. Eliza Gerhold IV | Chat | damagedgift-cardfragrance | - | —Skipped | — | — | — | Apr 18, 2026 | - |
| 94299345 | Shipping cost question | Solved | Normal | Josh Dooley | — | Garth Dooley | shippingloyalty | 2h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 23215530 | Question about product ingredients | Solved | Normal | Josh Dooley | — |  Chaz Renner | Chat | bopis | 5h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - |
| 76371076 | Insider tier issue | Pending | Normal | Josh Dooley | — | Garth Dooley | Phone | — | - | —Skipped | — | — | — | Feb 24, 2026 | - |
| 06802835 | Item authenticity concern | Solved | Normal | Josh Dooley | — |  Mr. Lonie Hudson | Phone | influencer | 17h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 73721432 | Discount code not working | Solved | Urgent | Josh Dooley | — | Chaz Renner | bopis | 1d 22h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 13587664 | Refund not received | Closed | Low | Josh Dooley | — | Garth Dooley | Chat | shade-matchbopissamples | 2d 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 17, 2026 |
| 57061348 | Item authenticity concern | Solved | High | Josh Dooley | — |  Darryl Jacobi | Phone | wholesalevip | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - |
| 38490167 | Address change after shipping | Closed | Normal | Josh Dooley | — |  Eula McKenzie | damagedloyaltybopis | 22h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 7, 2026 | |
| 96395019 | Insider tier issue | Solved | Low | Josh Dooley | — |  Steve O'Conner | influencer | 12h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 73731845 | Question about product ingredients | Solved | Normal | Josh Dooley | — |  Leonard Waters-Howell | shade-match | 13h | ⊘Not fired | — | — | — | Dec 10, 2025 | - | |
| 68026479 | BOPIS pickup not ready | Solved | Low | Josh Dooley | — | Eula McKenzie | Chat | — | 6h | ⊘Not fired | — | — | — | Dec 9, 2025 | - |
| 64933445 | Birthday gift not received | Pending | Normal | Josh Dooley | — |  Julie Hodkiewicz | gift-card | - | —Skipped | — | — | — | Dec 2, 2025 | - | |
| 51631057 | Klarna / Afterpay split issue | Solved | Normal | Josh Dooley | — |  Tommy Kuvalis | Phone | damagedreturns | 4h | ●Responded | 10/11 | — | — | Dec 1, 2025 | - |
| 74913130 | BOPIS order cancelled at store | Solved | Normal | Josh Dooley | — |  Vilma Gusikowski | Phone | influencer | 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - |
| 07350290 | Address change after shipping | Closed | Normal | Josh Dooley | — |  Jacklyn Dare | Chat | — | 5h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 18, 2025 |
| 84028102 | Order arrived damaged | Solved | Normal | Josh Dooley | — |  Mr. Cade Senger | Social | — | 3h | ⊘Not fired | — | — | — | Nov 14, 2025 | - |
| 57537864 | Question about product ingredients | Solved | Low | Josh Dooley | — | Mr. Eliza Gerhold IV | gift-card | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 84655908 | Cancel subscription / Auto-replenish | Closed | High | Josh Dooley | — | Leonard Waters-Howell | Chat | loyaltyrefund | 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 |
| 39952944 | Insider tier issue | Solved | Low | Josh Dooley | — |  Faith Hilll | Chat | influencerloyaltygift-card | 21h | ●Responded | 1/5 | — | — | Nov 3, 2025 | - |
| 72598610 | Price match request | Closed | Normal | Josh Dooley | — |  Kaela Friesen | shippingshade-match | 1d | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 25, 2025 | |
| 75123526 | Loyalty points not posting | Solved | Low | Josh Dooley | — | Lily Raynor | wholesaleshippingloyalty | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |
| 31228726 | Address change after shipping | Solved | Low | Josh Dooley | — | Vilma Gusikowski | Social | — | 1d | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 17498192 | Question about product ingredients | Closed | Normal | Josh Dooley | — | Jacklyn Dare | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 1, 2025 | Oct 5, 2025 |
| 05179169 | Lost package follow-up | Open | Urgent | Josh Dooley | — | Mr. Skyla Trantow | Chat | vipshipping | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 32367601 | Restock alert for backorder | Solved | High | Josh Dooley | — |  Oscar O'Hara | returnsloyalty | 6h | ●Responded | 4/5 | — | — | Sep 15, 2025 | - | |
| 93034889 | Store experience feedback | Solved | Urgent | Josh Dooley | — | Eula McKenzie | Social | shade-match | 6h | ⊘Not fired | — | — | — | Aug 29, 2025 | - |
| 27172327 | Wrong shade sent | Solved | Normal | Josh Dooley | — |  Kip Schroeder IV | damagedfragrance | 16h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 79926506 | Order arrived damaged | Solved | Normal | Josh Dooley | — | Miss Amber Hintz Sr. | Chat | — | 19h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 14177934 | Question about product ingredients | Closed | Normal | Josh Dooley | — |  Yazmin Jast | Chat | fragrance | 5h | ●Responded | 10/11 | — | — | Aug 6, 2025 | Aug 12, 2025 |
| 73360863 | Restock alert for backorder | Solved | Low | Josh Dooley | — | Oscar O'Hara | Chat | — | 3h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |
| 84922219 | Klarna / Afterpay split issue | Solved | Low | Josh Dooley | — | Kaela Friesen | returnsloyalty | 1d 22h | ●Responded | 4/5 | — | — | Jun 26, 2025 | - | |
| 76034604 | Klarna / Afterpay split issue | Solved | Normal | Josh Dooley | — | Kaela Friesen | Phone | — | 14h | ●Responded | 5/5 | — | — | Jun 15, 2025 | - |
| 77830853 | Missing samples in order | Pending | Normal | Josh Dooley | — | Garth Dooley | — | - | —Skipped | — | — | — | May 27, 2025 | - | |
| 61994422 | Loyalty points not posting | Solved | Normal | Josh Dooley | — | Mr. Eliza Gerhold IV | shippinginfluencer | 23h | ●Responded | 5/5 | — | — | May 24, 2025 | - |