Mildred Wunsch
yasmine6@gmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85637770 | Influencer code not working | Solved | Low | — | damagedinfluencer | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |||
| 25131359 | Address change after shipping | Solved | Normal | — | viprefund | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |||
| 60124561 | Discount code not working | Pending | Normal | — | — | - | —Skipped | — | — | — | May 13, 2026 | - | |||
| 84590928 | Question about product ingredients | Closed | Normal | — | damagedfragrancereturns | 4h | ⊘Not fired | — | — | — | May 1, 2026 | May 2, 2026 | |||
| 86541323 | Pro discount enrollment | Pending | Normal | — | gift-cardrefund | - | —Skipped | — | — | — | Apr 24, 2026 | - | |||
| 80381807 | Price match request | Closed | Normal | — | wholesalereturnssamples | 19h | ⊘Not fired | — | — | — | Apr 7, 2026 | Apr 14, 2026 | |||
| 82111617 | Wholesale order question | Solved | High | — | damagedreturnsbopis | 12h | ●Responded | 3/5 | — | — | Apr 6, 2026 | - | |||
| 39083709 | Lost package follow-up | Solved | Low | — | Phone | damaged | 5h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - | ||
| 43067874 | Price match request | Solved | Low | — | — | 21h | ●Responded | 4/5 | — | — | Mar 19, 2026 | - | |||
| 49470331 | Klarna / Afterpay split issue | Solved | Urgent | — | Chat | appdamagedinfluencer | 5h | ●Responded | 4/5 | — | — | Mar 17, 2026 | - | ||
| 70166615 | Return after 30-day window | Solved | Low | — | — | 2d 9h | ●Responded | 4/5 | — | — | Mar 13, 2026 | - | |||
| 18678117 | Foundation match help | Solved | Normal | — | Phone | loyalty | 19h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 79071624 | Cancel subscription / Auto-replenish | Pending | Low | — | loyaltydamagedgift-card | - | —Skipped | — | — | — | Mar 1, 2026 | - | |||
| 32190406 | Wrong shade sent | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 60235312 | Gift card balance question | Solved | Urgent | — | Chat | damagedgift-cardbopis | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | ||
| 52118148 | Missing items in shipment | Solved | Normal | — | appgift-cardbopis | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | |||
| 20882535 | App crashes at checkout | Solved | Low | — | appshade-match | 3h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |||
| 24879999 | Address change after shipping | Closed | Normal | — | refundfragrancebopis | 1d 5h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 7, 2026 | |||
| 40570343 | Pro discount enrollment | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 30, 2026 | - | |||
| 34344411 | Foundation match help | Solved | Low | — | samples | 5h | ●Responded | 4/5 | — | — | Jan 22, 2026 | - | |||
| 83693850 | Refund not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Nov 20, 2025 | - | ||
| 50356946 | Insider tier issue | Closed | Low | — | Chat | bopisloyaltygift-card | 19h | ●Responded | 4/11 | — | — | Nov 14, 2025 | Nov 19, 2025 | ||
| 81204172 | App login problem | Closed | High | — | Chat | refundgift-cardsamples | 6h | ●Responded | 5/5 | — | — | Nov 2, 2025 | Nov 6, 2025 | ||
| 33527342 | Lost package follow-up | Pending | Normal | — | Chat | appbopissamples | - | —Skipped | — | — | — | Sep 29, 2025 | - | ||
| 75441097 | Refund not received | Solved | Normal | — | Chat | vipdamagedsamples | 3h | ●Responded | 5/5 | — | — | Sep 25, 2025 | - | ||
| 81629892 | Store experience feedback | Pending | Normal | — | Chat | returns | - | —Skipped | — | — | — | Sep 21, 2025 | - | ||
| 68527083 | Order arrived damaged | Solved | High | — | appbopis | 14h | ●Responded | 4/5 | — | — | Sep 12, 2025 | - | |||
| 35126189 | Birthday gift not received | Solved | Low | — | bopis | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |||
| 72940286 | Restock alert for backorder | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |||
| 43672131 | Address change after shipping | Solved | Low | — | fragrancerefundvip | 1d 10h | ⊘Not fired | — | — | — | Aug 25, 2025 | - | |||
| 26410836 | Gift card balance question | Solved | Normal | — | gift-cardloyalty | 1d 22h | ●Responded | 4/5 | — | — | Aug 25, 2025 | - | |||
| 00761307 | App login problem | Solved | Low | — | fragranceinfluencersamples | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 09004408 | Shipping cost question | Solved | Normal | — | wholesale | 6d 4h | ●Responded | 3/5 | — | — | Jul 28, 2025 | - | |||
| 87666877 | BOPIS pickup not ready | Solved | Low | — | Phone | — | 4h | ●Responded | 5/5 | — | — | Jul 18, 2025 | - | ||
| 72489644 | Missing samples in order | Solved | Normal | — | loyaltyshipping | 2d 10h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |||
| 17255598 | Price match request | Solved | Low | — | Phone | wholesale | 1h | ●Responded | 4/5 | — | — | Jun 4, 2025 | - | ||
| 31196166 | App login problem | Closed | Normal | — | shipping | 14h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 4, 2025 | |||
| 54366640 | Shipping cost question | Solved | Low | — | Chat | fragrancesamplesvip | 3h | ●Responded | 5/5 | — | — | May 23, 2025 | - |