Bette Schaden
nicolas76@gmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 25687960 | BOPIS order cancelled at store | Solved | Normal | Bette Schaden | — |  Mr. Lonie Hudson | — | 14h | ●Responded | 4/5 | — | — | May 15, 2026 | - | |
| 24328771 | Influencer code not working | Solved | High | Bette Schaden | — |  Kip Schroeder IV | refundinfluencershade-match | 18h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 62264760 | Influencer code not working | Solved | Urgent | Bette Schaden | — |  Lily Raynor | Chat | refund | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - |
| 10877159 | Store experience feedback | Solved | Normal | Bette Schaden | — |  Julie Hodkiewicz | refunddamaged | 4h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 92974477 | Missing items in shipment | Solved | High | Bette Schaden | — |  Yazmin Jast | loyalty | 4h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 61164624 | Cancel order request | Solved | Normal | Bette Schaden | — |  Leonard Waters-Howell | app | 5d 21h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |
| 91047916 | App crashes at checkout | Solved | Low | Bette Schaden | — |  Dr. Mandy McLaughlin | Phone | returns | 1d 14h | ●Responded | 4/5 | — | — | Mar 25, 2026 | - |
| 24087762 | Klarna / Afterpay split issue | Solved | Normal | Bette Schaden | — |  Amely Pacocha | Chat | wholesale | 17h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 58890350 | Missing items in shipment | Solved | High | Bette Schaden | — |  Mr. Eliza Gerhold IV | shade-matchwholesale | 10h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 81213118 | App crashes at checkout | Closed | Normal | Bette Schaden | — |  Kaela Friesen | Chat | gift-cardwholesale | 5h | ●Responded | 5/5 | — | — | Mar 17, 2026 | Mar 23, 2026 |
| 56766122 | Foundation match help | Closed | Urgent | Bette Schaden | — |  Ignatius Cummerata | — | 11h | ○Sent, no reply | — | — | — | Mar 11, 2026 | Mar 13, 2026 | |
| 85066237 | Missing items in shipment | Solved | Low | Bette Schaden | — | Ignatius Cummerata | Chat | samplesdamagedgift-card | 2d 17h | ●Responded | 1/5 | — | — | Mar 6, 2026 | - |
| 82375575 | Pro discount enrollment | Solved | Low | Bette Schaden | — |  Mr. Cade Senger | wholesale | 8d 5h | ●Responded | 1/5 | — | — | Feb 17, 2026 | - | |
| 47819403 | Return after 30-day window | Solved | Normal | Bette Schaden | — | Amely Pacocha | Chat | shipping | 17h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 60938609 | Wholesale order question | Closed | Normal | Bette Schaden | — |  Katrina Johns | Chat | shipping | 5h | ●Responded | 5/5 | — | — | Feb 10, 2026 | Feb 16, 2026 |
| 71763559 | Return after 30-day window | Solved | Normal | Bette Schaden | — |  Darryl Jacobi | Phone | shipping | 1h | ⊘Not fired | — | — | — | Jan 26, 2026 | - |
| 27240412 | Allergic reaction concern | Solved | Low | Bette Schaden | — |  Eula McKenzie | refundapp | 13h | ●Responded | 5/5 | — | — | Jan 16, 2026 | - | |
| 66360226 | Gift card balance question | Closed | Normal | Bette Schaden | — | Kaela Friesen | Chat | damagedloyaltyinfluencer | 3h | ●Responded | 9/11 | — | — | Jan 9, 2026 | Jan 13, 2026 |
| 33254746 | Price match request | Pending | Normal | Bette Schaden | — | Ignatius Cummerata | influencerrefund | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 65687765 | Pro discount enrollment | Solved | Normal | Bette Schaden | — | Eula McKenzie | Chat | — | 9h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 24868992 | Order arrived damaged | Solved | Normal | Bette Schaden | — |  Garth Dooley | Phone | — | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - |
| 75768030 | Loyalty points not posting | Closed | Normal | Bette Schaden | — | Kip Schroeder IV | Social | fragranceappinfluencer | 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 25, 2025 |
| 56436649 | Missing samples in order | Solved | Normal | Bette Schaden | — |  Faith Hilll | app | 19h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 84563312 | Loyalty points not posting | Pending | Normal | Bette Schaden | — |  Miss Amber Hintz Sr. | shade-matchsamples | - | —Skipped | — | — | — | Dec 10, 2025 | - | |
| 94200002 | Gift card balance question | Open | Normal | Bette Schaden | — | Miss Amber Hintz Sr. | gift-cardbopisvip | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 56316291 | Question about product ingredients | Open | Normal | Bette Schaden | — | Kip Schroeder IV | fragrancesamplesinfluencer | - | —Skipped | — | — | — | Dec 4, 2025 | - | |
| 79336925 | App login problem | Closed | Normal | Bette Schaden | — | Eula McKenzie | Chat | — | 2d 4h | ○Sent, no reply | — | — | — | Dec 1, 2025 | Dec 9, 2025 |
| 80604943 | Allergic reaction concern | Closed | Low | Bette Schaden | — |  Tommy Kuvalis | Chat | fragranceshippingsamples | 21h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 17, 2025 |
| 07352664 | Lost package follow-up | Solved | Low | Bette Schaden | — | Amely Pacocha | Chat | bopisvip | 19h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - |
| 42398948 | Address change after shipping | Solved | Normal | Bette Schaden | — | Kip Schroeder IV | samplesreturns | 9d 3h | ○Sent, no reply | — | — | — | Nov 9, 2025 | - | |
| 53214384 | Cancel subscription / Auto-replenish | Closed | High | Bette Schaden | — |  Mr. Skyla Trantow | Phone | bopis | 6h | ●Responded | 4/5 | — | — | Nov 4, 2025 | Nov 5, 2025 |
| 26405294 | Wrong shade sent | Solved | Normal | Bette Schaden | — | Mr. Cade Senger | wholesalesamplesinfluencer | 3h | ●Responded | 10/11 | — | — | Nov 3, 2025 | - | |
| 43299170 | Loyalty points not posting | Solved | High | Bette Schaden | — | Ignatius Cummerata | Chat | influencerloyalty | 2h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 39790135 | Allergic reaction concern | Closed | Urgent | Bette Schaden | — | Mr. Lonie Hudson | Chat | refund | 2d 15h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 4, 2025 |
| 66290786 | Restock alert for backorder | Solved | Normal | Bette Schaden | — | Ignatius Cummerata | gift-cardloyaltyvip | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 81546656 | Price match request | Closed | High | Bette Schaden | — | Garth Dooley | Chat | shade-matchgift-card | 6h | ●Responded | 1/5 | — | — | Sep 25, 2025 | Oct 1, 2025 |
| 15302849 | Wholesale order question | Solved | Normal | Bette Schaden | — | Ignatius Cummerata | Chat | shade-matchwholesaleapp | 8h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 48116160 | Item authenticity concern | Closed | Normal | Bette Schaden | — | Leonard Waters-Howell | shippingwholesalereturns | 12h | ●Responded | 9/11 | — | — | Sep 15, 2025 | Sep 19, 2025 | |
| 31740335 | BOPIS order cancelled at store | Closed | Normal | Bette Schaden | — |  Oscar O'Hara | Chat | returnsapp | 2d 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | Sep 7, 2025 |
| 62936947 | Address change after shipping | Solved | Normal | Bette Schaden | — | Amely Pacocha | returns | 21h | ⊘Not fired | — | — | — | Aug 5, 2025 | - | |
| 52435680 | Pro discount enrollment | Solved | Normal | Bette Schaden | — | Katrina Johns | Phone | — | 4h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - |
| 48834287 | Pro discount enrollment | Closed | Normal | Bette Schaden | — | Dr. Mandy McLaughlin | refund | 1d 2h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 17, 2025 | |
| 72084883 | Klarna / Afterpay split issue | Solved | Normal | Bette Schaden | — | Dr. Mandy McLaughlin | — | 1h | ●Responded | 10/11 | — | — | Jul 4, 2025 | - | |
| 39353769 | Shipping cost question | Closed | Low | Bette Schaden | — |  Jacklyn Dare | samplesbopisvip | 6h | ●Responded | 5/5 | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 76174681 | Return after 30-day window | Solved | Normal | Bette Schaden | — | Faith Hilll | Phone | returnsshipping | 17h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 51659648 | Missing items in shipment | Solved | Normal | Bette Schaden | — | Yazmin Jast | shippingapp | 6h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |
| 33028134 | App login problem | Pending | Low | Bette Schaden | — | Yazmin Jast | Social | — | - | —Skipped | — | — | — | May 28, 2025 | - |
| 88853425 | App login problem | Solved | High | Bette Schaden | — | Garth Dooley | loyaltywholesalerefund | 21h | ○Sent, no reply | — | — | — | May 24, 2025 | - |