Vicky Gulgowski
kaden.ledner88@gmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 98133771 | Allergic reaction concern | Solved | Low | Vicky Gulgowski | — |  Eula McKenzie | influencersamplesreturns | 5h | ●Responded | 4/5 | — | — | May 22, 2026 | - | |
| 14244912 | Wrong shade sent | Solved | Normal | Vicky Gulgowski | — |  Oscar O'Hara | loyaltyvipapp | 6h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 14053748 | Loyalty points not posting | Solved | Normal | Vicky Gulgowski | — |  Mr. Lonie Hudson | Chat | apployaltybopis | 1h | ⊘Not fired | — | — | — | May 11, 2026 | - |
| 58497285 | Pro discount enrollment | Solved | Normal | Vicky Gulgowski | — |  Mr. Skyla Trantow | Chat | — | 6h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 94423473 | Shipping cost question | Closed | Normal | Vicky Gulgowski | — |  Lily Raynor | Phone | refundgift-cardvip | 9d 12h | ●Responded | 2/5 | — | — | May 6, 2026 | May 21, 2026 |
| 67271398 | App crashes at checkout | Pending | Normal | Vicky Gulgowski | — |  Mr. Eliza Gerhold IV | Chat | fragrancevip | - | —Skipped | — | — | — | May 2, 2026 | - |
| 15946480 | Influencer code not working | Solved | Normal | Vicky Gulgowski | — |  Leonard Waters-Howell | fragrancerefund | 2h | ●Responded | 5/5 | — | — | Apr 11, 2026 | - | |
| 16201119 | BOPIS order cancelled at store | Solved | Low | Vicky Gulgowski | — |  Faith Hilll | Chat | damaged | 1h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - |
| 01417752 | App login problem | Solved | Normal | Vicky Gulgowski | — |  Yazmin Jast | samplesrefundinfluencer | 1h | ⊘Not fired | — | — | — | Apr 2, 2026 | - | |
| 77481829 | BOPIS order cancelled at store | Pending | High | Vicky Gulgowski | — | Faith Hilll | loyalty | - | —Skipped | — | — | — | Apr 2, 2026 | - | |
| 04808541 | Cancel order request | Solved | Normal | Vicky Gulgowski | — |  Kaela Friesen | Chat | influencer | 4h | ●Responded | 4/5 | — | — | Mar 26, 2026 | - |
| 23541221 | Foundation match help | Solved | Urgent | Vicky Gulgowski | — |  Garth Dooley | Chat | loyaltywholesale | 12h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - |
| 21661153 | Influencer code not working | Solved | Normal | Vicky Gulgowski | — |  Tommy Kuvalis | Phone | vipfragrance | 10h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - |
| 20959006 | Store experience feedback | Closed | Normal | Vicky Gulgowski | — |  Katrina Johns | Chat | refundgift-cardshipping | 2h | ○Sent, no reply | — | — | — | Feb 23, 2026 | Feb 27, 2026 |
| 97137569 | Missing samples in order | Solved | Normal | Vicky Gulgowski | — |  Miss Amber Hintz Sr. | gift-cardsamplesapp | 6h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 14370871 | Missing items in shipment | Solved | Normal | Vicky Gulgowski | — | Miss Amber Hintz Sr. | Phone | damaged | 3d 11h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 16898301 | Loyalty points not posting | Solved | Normal | Vicky Gulgowski | — | Leonard Waters-Howell | vip | 5h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |
| 57090279 | Cancel order request | Solved | Normal | Vicky Gulgowski | — |  Mr. Cade Senger | returnsshade-matchbopis | 1d | ●Responded | 4/5 | — | — | Feb 4, 2026 | - | |
| 68172963 | Influencer code not working | Solved | Normal | Vicky Gulgowski | — | Eula McKenzie | Chat | viployalty | 19h | ●Responded | 4/5 | — | — | Dec 19, 2025 | - |
| 76095588 | Discount code not working | Solved | Normal | Vicky Gulgowski | — | Lily Raynor | Chat | vipshipping | 13h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 01642904 | Question about product ingredients | Closed | Normal | Vicky Gulgowski | — | Eula McKenzie | Chat | shippingsamplesreturns | 5h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 13, 2025 |
| 30663980 | Address change after shipping | Solved | Normal | Vicky Gulgowski | — |  Kip Schroeder IV | — | 16h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |
| 12896651 | Wrong shade sent | Closed | Low | Vicky Gulgowski | — |  Dr. Mandy McLaughlin | Chat | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 1, 2025 |
| 64216672 | Missing samples in order | Pending | Normal | Vicky Gulgowski | — | Mr. Eliza Gerhold IV | bopis | - | —Skipped | — | — | — | Nov 28, 2025 | - | |
| 18082482 | Cancel subscription / Auto-replenish | Pending | Low | Vicky Gulgowski | — | Kaela Friesen | Chat | — | - | —Skipped | — | — | — | Nov 20, 2025 | - |
| 53906218 | Wholesale order question | Solved | Normal | Vicky Gulgowski | — | Katrina Johns | Chat | shade-matchsamplesrefund | 2d 22h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 80703728 | Klarna / Afterpay split issue | Pending | Normal | Vicky Gulgowski | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 08419101 | Restock alert for backorder | Solved | Normal | Vicky Gulgowski | — |  Steve O'Conner | shippingfragrancebopis | 6h | ●Responded | 10/11 | — | — | Oct 29, 2025 | - | |
| 76376286 | Influencer code not working | Pending | Normal | Vicky Gulgowski | — | Garth Dooley | Phone | shipping | - | —Skipped | — | — | — | Oct 18, 2025 | - |
| 60445953 | Restock alert for backorder | Open | Low | Vicky Gulgowski | — | Katrina Johns | fragranceloyalty | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 20662861 | Pro discount enrollment | Closed | Low | Vicky Gulgowski | — |  Julie Hodkiewicz | loyaltyrefund | 3h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 20, 2025 | |
| 79129873 | Address change after shipping | Pending | Normal | Vicky Gulgowski | — | Dr. Mandy McLaughlin | Chat | shippinggift-cardreturns | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 62596420 | Cancel order request | Closed | Normal | Vicky Gulgowski | — |  Jacklyn Dare | Chat | bopisfragrancerefund | 4h | ⊘Not fired | — | — | — | Sep 29, 2025 | Oct 1, 2025 |
| 82756583 | BOPIS order cancelled at store | Pending | Normal | Vicky Gulgowski | — |  Amely Pacocha | Chat | influencer | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 14823161 | App login problem | Closed | Normal | Vicky Gulgowski | — | Miss Amber Hintz Sr. | shade-matchdamaged | 2d 18h | ●Responded | 3/5 | — | — | Sep 21, 2025 | Sep 30, 2025 | |
| 24124009 | App crashes at checkout | Solved | High | Vicky Gulgowski | — | Leonard Waters-Howell | Social | fragrancevip | 19h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 19562249 | Foundation match help | Solved | Low | Vicky Gulgowski | — | Katrina Johns | influencerloyaltyshade-match | 19h | ●Responded | 10/11 | — | — | Sep 12, 2025 | - | |
| 30289230 | Address change after shipping | Solved | Normal | Vicky Gulgowski | — |  Ignatius Cummerata | vipgift-card | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 56439523 | Address change after shipping | Solved | Normal | Vicky Gulgowski | — | Amely Pacocha | Chat | damagedbopis | 8d 15h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 51408628 | Wholesale order question | Solved | Normal | Vicky Gulgowski | — | Mr. Skyla Trantow | returnsgift-card | 1d 14h | ●Responded | 9/11 | — | — | Aug 30, 2025 | - | |
| 66599989 | Loyalty points not posting | Solved | High | Vicky Gulgowski | — |  Vilma Gusikowski | shippingfragrance | 2h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | |
| 35801022 | Wrong shade sent | Closed | Normal | Vicky Gulgowski | — | Faith Hilll | Phone | refundappinfluencer | 1h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 1, 2025 |
| 84902549 | Shipping cost question | Solved | Normal | Vicky Gulgowski | — | Ignatius Cummerata | bopis | 5h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 00906461 | Loyalty points not posting | Solved | Normal | Vicky Gulgowski | — | Mr. Lonie Hudson | Chat | app | 3h | ⊘Not fired | — | — | — | Jul 5, 2025 | - |
| 67419570 | Price match request | Solved | Normal | Vicky Gulgowski | — | Tommy Kuvalis | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 81923356 | Wrong shade sent | Solved | High | Vicky Gulgowski | — | Katrina Johns | Chat | — | 2h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 94251445 | Missing samples in order | Closed | Normal | Vicky Gulgowski | — | Tommy Kuvalis | loyalty | 7h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 1, 2025 | |
| 77389031 | Return after 30-day window | Open | High | Vicky Gulgowski | — | Faith Hilll | Social | bopis | - | —Skipped | — | — | — | May 24, 2025 | - |