Georgia Bartoletti
opal_kerluke-wolf@gmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 87830361 | Order arrived damaged | Solved | Low | — | Chat | — | 1d 23h | ○Sent, no reply | — | — | — | May 5, 2026 | - | ||
| 59266831 | Missing samples in order | Closed | Normal | — | refund | 7d 20h | ○Sent, no reply | — | — | — | Apr 24, 2026 | May 6, 2026 | |||
| 70778494 | Birthday gift not received | Closed | Normal | — | Chat | gift-cardloyalty | 1h | ●Responded | 9/11 | — | — | Apr 8, 2026 | Apr 12, 2026 | ||
| 23305001 | Pro discount enrollment | Closed | High | — | loyaltyshade-match | 5h | ●Responded | 5/5 | — | — | Mar 31, 2026 | Apr 7, 2026 | |||
| 31665759 | Wrong shade sent | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - | |||
| 55051179 | Lost package follow-up | Solved | Normal | — | loyaltybopisdamaged | 4h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 41496124 | Foundation match help | Solved | Low | — | wholesaleloyalty | 5h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |||
| 55126691 | Missing items in shipment | Solved | Low | — | Chat | wholesaleinfluencersamples | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | ||
| 57254932 | Address change after shipping | Solved | Low | — | Phone | — | 2d 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | ||
| 54270799 | Wrong shade sent | Closed | Normal | — | Chat | bopisviprefund | 8d | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 9, 2026 | ||
| 94340521 | Influencer code not working | Pending | High | — | shade-matchgift-cardshipping | - | —Skipped | — | — | — | Jan 19, 2026 | - | |||
| 28370596 | Address change after shipping | Solved | Low | — | app | 15h | ●Responded | 5/5 | — | — | Jan 12, 2026 | - | |||
| 64975879 | Order arrived damaged | Open | Normal | — | — | - | —Skipped | — | — | — | Jan 6, 2026 | - | |||
| 54465575 | Item authenticity concern | Solved | Normal | — | Chat | samplesloyalty | 16h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | ||
| 13290349 | Foundation match help | Solved | High | — | Chat | — | 1h | ⊘Not fired | — | — | — | Dec 27, 2025 | - | ||
| 06780610 | App login problem | Solved | High | — | Chat | returns | 5h | ●Responded | 10/11 | — | — | Dec 5, 2025 | - | ||
| 00296412 | Wrong shade sent | Closed | High | — | loyalty | 1d 15h | ⊘Not fired | — | — | — | Dec 1, 2025 | Dec 10, 2025 | |||
| 52848532 | Discount code not working | Solved | Low | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | ||
| 54304686 | App login problem | Closed | High | — | — | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 24, 2025 | |||
| 49975934 | Shipping cost question | Solved | Normal | — | loyaltyreturns | 1d 15h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |||
| 26054256 | Missing items in shipment | Solved | Normal | — | wholesalebopis | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |||
| 03942714 | Gift card balance question | Solved | Normal | — | influencerwholesale | 6h | ●Responded | 10/11 | — | — | Sep 30, 2025 | - | |||
| 34861574 | Wrong shade sent | Solved | Normal | — | bopisapp | 3h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |||
| 96034522 | Cancel order request | Closed | Normal | — | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Sep 15, 2025 | Sep 22, 2025 | ||
| 38692253 | Cancel order request | Solved | Normal | — | refundloyalty | 2d 4h | ●Responded | 1/5 | — | — | Sep 4, 2025 | - | |||
| 73852425 | Loyalty points not posting | Open | High | — | returns | - | —Skipped | — | — | — | Aug 28, 2025 | - | |||
| 52001086 | Allergic reaction concern | Open | Normal | — | fragrance | - | —Skipped | — | — | — | Aug 25, 2025 | - | |||
| 51535949 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Aug 5, 2025 | - | ||
| 34901502 | Cancel subscription / Auto-replenish | Solved | High | — | Chat | fragrance | 8h | ⊘Not fired | — | — | — | Jul 28, 2025 | - | ||
| 29309532 | Cancel order request | Solved | Normal | — | Chat | shippinggift-cardshade-match | 23h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | ||
| 89169582 | Order arrived damaged | Solved | High | — | damaged | 15h | ●Responded | 10/11 | — | — | Jul 14, 2025 | - | |||
| 86050673 | Discount code not working | Open | Normal | — | loyalty | - | —Skipped | — | — | — | Jul 11, 2025 | - | |||
| 73590392 | App crashes at checkout | Closed | Normal | — | gift-card | 10h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 14, 2025 | |||
| 71427948 | Klarna / Afterpay split issue | Closed | Normal | — | Chat | returnsshipping | 6h | ○Sent, no reply | — | — | — | Jul 9, 2025 | Jul 15, 2025 | ||
| 83581653 | Foundation match help | Open | Low | — | Social | — | - | —Skipped | — | — | — | Jun 23, 2025 | - | ||
| 76968100 | Loyalty points not posting | Solved | Normal | — | Chat | damaged | 1d 9h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | ||
| 71460722 | Missing items in shipment | Solved | Normal | — | returnsshade-match | 6h | ○Sent, no reply | — | — | — | May 27, 2025 | - |