Michele Turcotte
clifford_ward95@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85400708 | Address change after shipping | Solved | High | Michele Turcotte | — |  Dr. Mandy McLaughlin | Social | — | 1d 1h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 33603166 | Cancel order request | Solved | Low | Michele Turcotte | — |  Mr. Skyla Trantow | appshade-matchrefund | 1d 14h | ●Responded | 1/5 | — | — | May 21, 2026 | - | |
| 21854071 | Missing samples in order | Solved | Normal | Michele Turcotte | — |  Ignatius Cummerata | samplesshade-matchvip | 5h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 61978839 | Influencer code not working | Solved | Low | Michele Turcotte | — | Dr. Mandy McLaughlin | shipping | 1d 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 50042955 | Lost package follow-up | Closed | Normal | Michele Turcotte | — | Dr. Mandy McLaughlin | shade-match | 2h | ●Responded | 5/5 | — | — | May 13, 2026 | May 14, 2026 | |
| 03508840 | Price match request | Solved | Normal | Michele Turcotte | — |  Jacklyn Dare | Chat | appreturnsinfluencer | 13h | ⊘Not fired | — | — | — | May 3, 2026 | - |
| 80908135 | Lost package follow-up | Solved | Normal | Michele Turcotte | — |  Yazmin Jast | apprefund | 23h | ●Responded | 4/5 | — | — | Apr 29, 2026 | - | |
| 52229878 | Loyalty points not posting | Pending | High | Michele Turcotte | — | Ignatius Cummerata | loyaltyrefund | - | —Skipped | — | — | — | Apr 26, 2026 | - | |
| 72315676 | Missing items in shipment | Pending | Low | Michele Turcotte | — |  Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 31415750 | App crashes at checkout | Pending | High | Michele Turcotte | — |  Lily Raynor | Chat | refundbopis | - | —Skipped | — | — | — | Apr 9, 2026 | - |
| 59760454 | Cancel order request | Solved | High | Michele Turcotte | — |  Kip Schroeder IV | bopisloyalty | 3h | ●Responded | 10/11 | — | — | Mar 31, 2026 | - | |
| 35316260 | Refund not received | Closed | High | Michele Turcotte | — |  Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 23, 2026 | Mar 24, 2026 |
| 18915057 | App crashes at checkout | Closed | Normal | Michele Turcotte | — | Kip Schroeder IV | Chat | damagedwholesale | 1d 22h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 |
| 44674508 | App login problem | Closed | Low | Michele Turcotte | — |  Leonard Waters-Howell | Chat | returns | 6h | ○Sent, no reply | — | — | — | Mar 12, 2026 | Mar 15, 2026 |
| 45363241 | Store experience feedback | Solved | Normal | Michele Turcotte | — | Jacklyn Dare | shade-matchloyalty | 3h | ○Sent, no reply | — | — | — | Feb 22, 2026 | - | |
| 35760296 | Return after 30-day window | Solved | Normal | Michele Turcotte | — | Dr. Mandy McLaughlin | — | 20h | ⊘Not fired | — | — | — | Feb 14, 2026 | - | |
| 49454872 | BOPIS order cancelled at store | Solved | High | Michele Turcotte | — |  Vilma Gusikowski | — | 1h | ●Responded | 4/5 | — | — | Feb 13, 2026 | - | |
| 86394626 | Lost package follow-up | Open | Normal | Michele Turcotte | — |  Miss Amber Hintz Sr. | Social | bopis | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 11375566 | Gift card balance question | Closed | Normal | Michele Turcotte | — |  Oscar O'Hara | shade-match | 8h | ○Sent, no reply | — | — | — | Feb 1, 2026 | Feb 3, 2026 | |
| 64730284 | Refund not received | Solved | High | Michele Turcotte | — | Vilma Gusikowski | samplesloyalty | 6h | ●Responded | 5/5 | — | — | Jan 22, 2026 | - | |
| 82464761 | Missing items in shipment | Solved | Low | Michele Turcotte | — |  Katrina Johns | app | 2h | ●Responded | 5/5 | — | — | Jan 20, 2026 | - | |
| 27957165 | Pro discount enrollment | Solved | High | Michele Turcotte | — |  Amely Pacocha | Chat | damagedloyalty | 4h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - |
| 25283358 | Refund not received | Solved | High | Michele Turcotte | — |  Mr. Lonie Hudson | Chat | returnsinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - |
| 69218980 | Price match request | Solved | Normal | Michele Turcotte | — |  Tommy Kuvalis | wholesaleappinfluencer | 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 07157048 | Address change after shipping | Closed | Normal | Michele Turcotte | — | Lily Raynor | Chat | — | 5h | ●Responded | 3/5 | — | — | Dec 28, 2025 | Jan 1, 2026 |
| 33357295 | Discount code not working | Closed | High | Michele Turcotte | — | Oscar O'Hara | wholesale | 6h | ●Responded | 4/5 | — | — | Dec 19, 2025 | Dec 25, 2025 | |
| 30662993 | Pro discount enrollment | Solved | Low | Michele Turcotte | — |  Eula McKenzie | Phone | bopisdamagedapp | 1d 1h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 51762657 | Cancel order request | Closed | High | Michele Turcotte | — | Oscar O'Hara | bopisrefundinfluencer | 5h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 16, 2025 | |
| 26752543 | App login problem | Pending | High | Michele Turcotte | — | Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Dec 2, 2025 | - |
| 13757750 | Wholesale order question | Pending | Normal | Michele Turcotte | — | Mr. Lonie Hudson | shade-matchshipping | - | —Skipped | — | — | — | Nov 30, 2025 | - | |
| 10639370 | Refund not received | Solved | Normal | Michele Turcotte | — |  Faith Hilll | shipping | 16h | ⊘Not fired | — | — | — | Nov 6, 2025 | - | |
| 99562629 | Missing samples in order | Solved | High | Michele Turcotte | — | Vilma Gusikowski | — | 5h | ●Responded | 10/11 | — | — | Nov 4, 2025 | - | |
| 81898106 | Question about product ingredients | Pending | Normal | Michele Turcotte | — | Eula McKenzie | — | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 33006579 | Store experience feedback | Solved | Normal | Michele Turcotte | — | Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | - | |
| 90139299 | Missing items in shipment | Solved | Normal | Michele Turcotte | — | Miss Amber Hintz Sr. | wholesalegift-card | 2h | ●Responded | 3/5 | — | — | Oct 12, 2025 | - | |
| 36538869 | Return after 30-day window | Solved | Normal | Michele Turcotte | — | Vilma Gusikowski | Chat | — | 8h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 95536604 | Cancel order request | Closed | Normal | Michele Turcotte | — | Mr. Lonie Hudson | bopis | 6h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 29125265 | Discount code not working | Solved | Low | Michele Turcotte | — | Katrina Johns | — | 1d 21h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 17985777 | Refund not received | Pending | Low | Michele Turcotte | — | Jacklyn Dare | Chat | fragranceshade-matchapp | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 49695240 | Item authenticity concern | Open | Urgent | Michele Turcotte | — | Mr. Lonie Hudson | Phone | samples | - | —Skipped | — | — | — | Aug 28, 2025 | - |
| 63396631 | BOPIS order cancelled at store | Solved | Normal | Michele Turcotte | — | Amely Pacocha | bopisinfluencergift-card | 9h | ●Responded | 2/5 | — | — | Aug 21, 2025 | - | |
| 21233279 | Missing samples in order | Closed | Normal | Michele Turcotte | — | Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 17, 2025 |
| 96738301 | Refund not received | Closed | Urgent | Michele Turcotte | — | Amely Pacocha | Phone | bopis | 2d 19h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 72276969 | Store experience feedback | Solved | High | Michele Turcotte | — |  Darryl Jacobi | loyaltybopis | 5h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 87977765 | BOPIS order cancelled at store | Solved | Normal | Michele Turcotte | — | Katrina Johns | — | 2d 8h | ●Responded | 9/11 | — | — | Aug 8, 2025 | - | |
| 10216426 | App login problem | Pending | Urgent | Michele Turcotte | — | Mr. Lonie Hudson | refund | - | —Skipped | — | — | — | Jul 25, 2025 | - | |
| 31651356 | Gift card balance question | Solved | Normal | Michele Turcotte | — | Eula McKenzie | shade-match | 3h | ●Responded | 5/5 | — | — | Jul 22, 2025 | - | |
| 02849539 | Influencer code not working | Closed | Low | Michele Turcotte | — |  Chaz Renner | loyalty | 1d 12h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 22, 2025 | |
| 52020635 | Where is my order? | Solved | Low | Michele Turcotte | — | Lily Raynor | damagedbopisfragrance | 5h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 53326252 | Store experience feedback | Solved | Normal | Michele Turcotte | — | Katrina Johns | Chat | loyaltyapp | 4h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |