Ms. Miranda Stracke
lottie.franecki@yahoo.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54105436 | Influencer code not working | Closed | Low | Ms. Miranda Stracke | — |  Steve O'Conner | Chat | gift-cardbopisrefund | 22h | ○Sent, no reply | — | — | — | May 22, 2026 | May 26, 2026 |
| 39334730 | Klarna / Afterpay split issue | Solved | Low | Ms. Miranda Stracke | — | Steve O'Conner | Chat | vipsamplesshade-match | 6h | ●Responded | 3/5 | — | — | May 5, 2026 | - |
| 15325403 | Price match request | Closed | Normal | Ms. Miranda Stracke | — |  Vilma Gusikowski | influencer | 3h | ●Responded | 5/5 | — | — | May 2, 2026 | May 9, 2026 | |
| 86296504 | Pro discount enrollment | Solved | Normal | Ms. Miranda Stracke | — |  Mr. Lonie Hudson | — | 21h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 20257103 | BOPIS order cancelled at store | Closed | High | Ms. Miranda Stracke | — |  Darryl Jacobi | refund | 15h | ●Responded | 5/5 | — | — | Apr 25, 2026 | Apr 29, 2026 | |
| 86804980 | Shipping cost question | Solved | Normal | Ms. Miranda Stracke | — |  Faith Hilll | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - |
| 73063979 | Discount code not working | Solved | Normal | Ms. Miranda Stracke | — |  Mr. Skyla Trantow | Phone | shade-match | 1d 3h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - |
| 58557762 | Shipping cost question | Closed | High | Ms. Miranda Stracke | — |  Kaela Friesen | gift-cardfragrance | 2d 3h | ●Responded | 1/5 | — | — | Mar 10, 2026 | Mar 13, 2026 | |
| 18451001 | Missing samples in order | Closed | Normal | Ms. Miranda Stracke | — | Darryl Jacobi | — | 10h | ●Responded | 4/5 | — | — | Mar 6, 2026 | Mar 13, 2026 | |
| 07068083 | Return after 30-day window | Solved | Normal | Ms. Miranda Stracke | — |  Tommy Kuvalis | — | 2h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 44846823 | Address change after shipping | Solved | Normal | Ms. Miranda Stracke | — |  Amely Pacocha | Chat | — | 2d 17h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 23064062 | Pro discount enrollment | Closed | High | Ms. Miranda Stracke | — |  Kip Schroeder IV | — | 2h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 49747438 | Return after 30-day window | Solved | Normal | Ms. Miranda Stracke | — | Mr. Skyla Trantow | shipping | 3h | ●Responded | 3/5 | — | — | Jan 28, 2026 | - | |
| 77036941 | Price match request | Closed | Normal | Ms. Miranda Stracke | — |  Dr. Mandy McLaughlin | Chat | — | 3h | ●Responded | 5/5 | — | — | Jan 26, 2026 | Jan 29, 2026 |
| 91512877 | Lost package follow-up | Open | Normal | Ms. Miranda Stracke | — | Darryl Jacobi | influencer | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 10353413 | Question about product ingredients | Closed | Normal | Ms. Miranda Stracke | — | Faith Hilll | — | 7h | ●Responded | 4/5 | — | — | Jan 19, 2026 | Jan 26, 2026 | |
| 72786405 | Address change after shipping | Solved | Normal | Ms. Miranda Stracke | — |  Ignatius Cummerata | — | 6h | ●Responded | 3/5 | — | — | Jan 1, 2026 | - | |
| 07814046 | Refund not received | Open | Low | Ms. Miranda Stracke | — |  Chaz Renner | Phone | app | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 41992185 | Where is my order? | Solved | Low | Ms. Miranda Stracke | — | Tommy Kuvalis | Phone | vipdamagedloyalty | 7h | ●Responded | 2/5 | — | — | Dec 31, 2025 | - |
| 32298113 | Gift card balance question | Closed | Normal | Ms. Miranda Stracke | — |  Oscar O'Hara | Chat | damaged | 1d 7h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 24, 2025 |
| 64324029 | BOPIS pickup not ready | Pending | Normal | Ms. Miranda Stracke | — | Oscar O'Hara | loyalty | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 17443231 | Restock alert for backorder | Solved | Low | Ms. Miranda Stracke | — | Ignatius Cummerata | Social | bopis | 19h | ⊘Not fired | — | — | — | Nov 8, 2025 | - |
| 51384957 | Price match request | Solved | High | Ms. Miranda Stracke | — | Steve O'Conner | Chat | samplesvipfragrance | 11h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 14845851 | Wrong shade sent | Closed | High | Ms. Miranda Stracke | — | Steve O'Conner | Phone | shippingfragrance | 4h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 |
| 60051248 | Pro discount enrollment | Solved | Low | Ms. Miranda Stracke | — | Chaz Renner | Chat | — | 19h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 16183429 | Influencer code not working | Closed | Normal | Ms. Miranda Stracke | — |  Jacklyn Dare | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 14, 2025 |
| 75577420 | Influencer code not working | Solved | Low | Ms. Miranda Stracke | — | Jacklyn Dare | Social | vipappreturns | 5h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 80196605 | Address change after shipping | Solved | Low | Ms. Miranda Stracke | — |  Katrina Johns | Chat | app | 4h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - |
| 88071825 | Store experience feedback | Solved | Low | Ms. Miranda Stracke | — |  Leonard Waters-Howell | shippingloyalty | 5h | ●Responded | 5/5 | — | — | Sep 14, 2025 | - | |
| 03391782 | Address change after shipping | Closed | Urgent | Ms. Miranda Stracke | — |  Miss Amber Hintz Sr. | Chat | damaged | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | Sep 19, 2025 |
| 81627086 | Klarna / Afterpay split issue | Closed | Normal | Ms. Miranda Stracke | — | Faith Hilll | influencer | 2h | ●Responded | 5/5 | — | — | Sep 12, 2025 | Sep 13, 2025 | |
| 88992397 | BOPIS pickup not ready | Solved | Normal | Ms. Miranda Stracke | — |  Lily Raynor | gift-cardinfluencer | 1d 20h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 71080273 | Gift card balance question | Solved | High | Ms. Miranda Stracke | — | Ignatius Cummerata | Chat | gift-card | 13h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 37231975 | Cancel subscription / Auto-replenish | Pending | Normal | Ms. Miranda Stracke | — | Vilma Gusikowski | loyalty | - | —Skipped | — | — | — | Aug 8, 2025 | - | |
| 61042574 | Refund not received | Solved | Normal | Ms. Miranda Stracke | — | Mr. Skyla Trantow | damagedapp | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | |
| 97857838 | Shipping cost question | Solved | Normal | Ms. Miranda Stracke | — | Kip Schroeder IV | — | 22h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 44201207 | Store experience feedback | Solved | Normal | Ms. Miranda Stracke | — | Mr. Lonie Hudson | samplesdamaged | 1d 22h | ●Responded | 3/5 | — | — | Jul 29, 2025 | - | |
| 59975200 | Cancel subscription / Auto-replenish | Closed | Normal | Ms. Miranda Stracke | — | Lily Raynor | damaged | 6h | ⊘Not fired | — | — | — | Jul 21, 2025 | Jul 28, 2025 | |
| 81946982 | Foundation match help | Closed | Low | Ms. Miranda Stracke | — | Chaz Renner | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 21, 2025 | Jul 27, 2025 |
| 31941523 | Discount code not working | Solved | Normal | Ms. Miranda Stracke | — |  Yazmin Jast | refund | 1h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 56126531 | Insider tier issue | Pending | Low | Ms. Miranda Stracke | — | Steve O'Conner | Chat | shippingapployalty | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 17568057 | Refund not received | Closed | Normal | Ms. Miranda Stracke | — | Darryl Jacobi | loyalty | 1d 7h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 26, 2025 | |
| 53441510 | BOPIS pickup not ready | Closed | High | Ms. Miranda Stracke | — | Kip Schroeder IV | influencer | 15h | ●Responded | 5/5 | — | — | Jun 19, 2025 | Jun 22, 2025 | |
| 82243223 | Wholesale order question | Solved | Normal | Ms. Miranda Stracke | — | Chaz Renner | returnsloyaltyrefund | 2h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - | |
| 07839429 | App crashes at checkout | Solved | High | Ms. Miranda Stracke | — | Lily Raynor | refunddamaged | 4h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 90577693 | Return after 30-day window | Pending | High | Ms. Miranda Stracke | — |  Mr. Eliza Gerhold IV | fragrance | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 69337433 | Gift card balance question | Closed | Normal | Ms. Miranda Stracke | — | Mr. Eliza Gerhold IV | loyaltyappinfluencer | 9d 1h | ○Sent, no reply | — | — | — | Jun 1, 2025 | Jun 16, 2025 | |
| 19128971 | Restock alert for backorder | Open | Normal | Ms. Miranda Stracke | — | Katrina Johns | Chat | — | - | —Skipped | — | — | — | May 31, 2025 | - |