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CustomersMs. Miranda Stracke

Ms. Miranda Stracke

lottie.franecki@yahoo.com
Tickets48Responses20
Showing 1 - 48 of 48
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
54105436Influencer code not workingClosedLowMs. Miranda Stracke—Steve O'ConnerChat
gift-cardbopisrefund
22h○Sent, no reply———May 22, 2026May 26, 2026
39334730Klarna / Afterpay split issueSolvedLowMs. Miranda Stracke—Steve O'ConnerChat
vipsamplesshade-match
6h●Responded3/5——May 5, 2026-
15325403Price match requestClosedNormalMs. Miranda Stracke—Vilma GusikowskiEmail
influencer
3h●Responded5/5——May 2, 2026May 9, 2026
86296504Pro discount enrollmentSolvedNormalMs. Miranda Stracke—Mr. Lonie HudsonEmail—21h○Sent, no reply———Apr 27, 2026-
20257103BOPIS order cancelled at storeClosedHighMs. Miranda Stracke—Darryl JacobiEmail
refund
15h●Responded5/5——Apr 25, 2026Apr 29, 2026
86804980Shipping cost questionSolvedNormalMs. Miranda Stracke—Faith HilllChat—6h●Responded5/5——Apr 15, 2026-
73063979Discount code not workingSolvedNormalMs. Miranda Stracke—Mr. Skyla TrantowPhone
shade-match
1d 3h○Sent, no reply———Mar 16, 2026-
58557762Shipping cost questionClosedHighMs. Miranda Stracke—Kaela FriesenEmail
gift-cardfragrance
2d 3h●Responded1/5——Mar 10, 2026Mar 13, 2026
18451001Missing samples in orderClosedNormalMs. Miranda Stracke—Darryl JacobiEmail—10h●Responded4/5——Mar 6, 2026Mar 13, 2026
07068083Return after 30-day windowSolvedNormalMs. Miranda Stracke—Tommy KuvalisEmail—2h○Sent, no reply———Feb 26, 2026-
44846823Address change after shippingSolvedNormalMs. Miranda Stracke—Amely PacochaChat—2d 17h○Sent, no reply———Feb 21, 2026-
23064062Pro discount enrollmentClosedHighMs. Miranda Stracke—Kip Schroeder IVEmail—2h○Sent, no reply———Feb 11, 2026Feb 12, 2026
49747438Return after 30-day windowSolvedNormalMs. Miranda Stracke—Mr. Skyla TrantowEmail
shipping
3h●Responded3/5——Jan 28, 2026-
77036941Price match requestClosedNormalMs. Miranda Stracke—Dr. Mandy McLaughlinChat—3h●Responded5/5——Jan 26, 2026Jan 29, 2026
91512877Lost package follow-upOpenNormalMs. Miranda Stracke—Darryl JacobiEmail
influencer
-—Skipped———Jan 22, 2026-
10353413Question about product ingredientsClosedNormalMs. Miranda Stracke—Faith HilllEmail—7h●Responded4/5——Jan 19, 2026Jan 26, 2026
72786405Address change after shippingSolvedNormalMs. Miranda Stracke—Ignatius CummerataEmail—6h●Responded3/5——Jan 1, 2026-
07814046Refund not receivedOpenLowMs. Miranda Stracke—Chaz RennerPhone
app
-—Skipped———Dec 31, 2025-
41992185Where is my order?SolvedLowMs. Miranda Stracke—Tommy KuvalisPhone
vipdamagedloyalty
7h●Responded2/5——Dec 31, 2025-
32298113Gift card balance questionClosedNormalMs. Miranda Stracke—Oscar O'HaraChat
damaged
1d 7h○Sent, no reply———Dec 21, 2025Dec 24, 2025
64324029BOPIS pickup not readyPendingNormalMs. Miranda Stracke—Oscar O'HaraEmail
loyalty
-—Skipped———Dec 5, 2025-
17443231Restock alert for backorderSolvedLowMs. Miranda Stracke—Ignatius CummerataSocial
bopis
19h⊘Not fired———Nov 8, 2025-
51384957Price match requestSolvedHighMs. Miranda Stracke—Steve O'ConnerChat
samplesvipfragrance
11h○Sent, no reply———Oct 24, 2025-
14845851Wrong shade sentClosedHighMs. Miranda Stracke—Steve O'ConnerPhone
shippingfragrance
4h○Sent, no reply———Oct 20, 2025Oct 25, 2025
60051248Pro discount enrollmentSolvedLowMs. Miranda Stracke—Chaz RennerChat—19h○Sent, no reply———Oct 14, 2025-
16183429Influencer code not workingClosedNormalMs. Miranda Stracke—Jacklyn DareChat—6h●Responded5/5——Oct 7, 2025Oct 14, 2025
75577420Influencer code not workingSolvedLowMs. Miranda Stracke—Jacklyn DareSocial
vipappreturns
5h⊘Not fired———Oct 2, 2025-
80196605Address change after shippingSolvedLowMs. Miranda Stracke—Katrina JohnsChat
app
4h●Responded5/5——Sep 17, 2025-
88071825Store experience feedbackSolvedLowMs. Miranda Stracke—Leonard Waters-HowellEmail
shippingloyalty
5h●Responded5/5——Sep 14, 2025-
03391782Address change after shippingClosedUrgentMs. Miranda Stracke—Miss Amber Hintz Sr.Chat
damaged
1h○Sent, no reply———Sep 13, 2025Sep 19, 2025
81627086Klarna / Afterpay split issueClosedNormalMs. Miranda Stracke—Faith HilllEmail
influencer
2h●Responded5/5——Sep 12, 2025Sep 13, 2025
88992397BOPIS pickup not readySolvedNormalMs. Miranda Stracke—Lily RaynorEmail
gift-cardinfluencer
1d 20h○Sent, no reply———Sep 8, 2025-
71080273Gift card balance questionSolvedHighMs. Miranda Stracke—Ignatius CummerataChat
gift-card
13h●Responded5/5——Aug 30, 2025-
37231975Cancel subscription / Auto-replenishPendingNormalMs. Miranda Stracke—Vilma GusikowskiEmail
loyalty
-—Skipped———Aug 8, 2025-
61042574Refund not receivedSolvedNormalMs. Miranda Stracke—Mr. Skyla TrantowEmail
damagedapp
3h○Sent, no reply———Jul 31, 2025-
97857838Shipping cost questionSolvedNormalMs. Miranda Stracke—Kip Schroeder IVEmail—22h○Sent, no reply———Jul 30, 2025-
44201207Store experience feedbackSolvedNormalMs. Miranda Stracke—Mr. Lonie HudsonEmail
samplesdamaged
1d 22h●Responded3/5——Jul 29, 2025-
59975200Cancel subscription / Auto-replenishClosedNormalMs. Miranda Stracke—Lily RaynorEmail
damaged
6h⊘Not fired———Jul 21, 2025Jul 28, 2025
81946982Foundation match helpClosedLowMs. Miranda Stracke—Chaz RennerChat—3h●Responded9/11——Jul 21, 2025Jul 27, 2025
31941523Discount code not workingSolvedNormalMs. Miranda Stracke—Yazmin JastEmail
refund
1h○Sent, no reply———Jul 7, 2025-
56126531Insider tier issuePendingLowMs. Miranda Stracke—Steve O'ConnerChat
shippingapployalty
-—Skipped———Jul 3, 2025-
17568057Refund not receivedClosedNormalMs. Miranda Stracke—Darryl JacobiEmail
loyalty
1d 7h○Sent, no reply———Jun 24, 2025Jun 26, 2025
53441510BOPIS pickup not readyClosedHighMs. Miranda Stracke—Kip Schroeder IVEmail
influencer
15h●Responded5/5——Jun 19, 2025Jun 22, 2025
82243223Wholesale order questionSolvedNormalMs. Miranda Stracke—Chaz RennerEmail
returnsloyaltyrefund
2h●Responded10/11——Jun 18, 2025-
07839429App crashes at checkoutSolvedHighMs. Miranda Stracke—Lily RaynorEmail
refunddamaged
4h○Sent, no reply———Jun 11, 2025-
90577693Return after 30-day windowPendingHighMs. Miranda Stracke—Mr. Eliza Gerhold IVEmail
fragrance
-—Skipped———Jun 5, 2025-
69337433Gift card balance questionClosedNormalMs. Miranda Stracke—Mr. Eliza Gerhold IVEmail
loyaltyappinfluencer
9d 1h○Sent, no reply———Jun 1, 2025Jun 16, 2025
19128971Restock alert for backorderOpenNormalMs. Miranda Stracke—Katrina JohnsChat—-—Skipped———May 31, 2025-
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Properties

Customer
Name
Ms. Miranda Stracke
Email
lottie.franecki@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
normal
Loyalty points
150
Lifetime spend
—
Last purchase
May 23, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
dark-circles, sensitivity, fine-lines
Allergies / restrictions
sulfate-free, nut-allergy
Favorite brands
Dior, Le Labo, Maison Margiela
YTD spend
3,774
App installed
—
App last opened
Apr 28, 2026
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
38
Total orders
26
Preferred category
fragrance
Tickets
Tickets
48
Last seen
May 22, 2026
Responses
Avg rating
4.60