Hugh Cummerata
genevieve24@hotmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56881537 | Pro discount enrollment | Solved | Normal | Hugh Cummerata | — |  Lily Raynor | Phone | bopisgift-card | 13h | ⊘Not fired | — | — | — | May 22, 2026 | - |
| 96627329 | App login problem | Solved | Low | Hugh Cummerata | — |  Kip Schroeder IV | — | 14h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 83086970 | Pro discount enrollment | Solved | Normal | Hugh Cummerata | — |  Mr. Skyla Trantow | Chat | gift-cardapp | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | - |
| 38426189 | Loyalty points not posting | Closed | Low | Hugh Cummerata | — |  Julie Hodkiewicz | fragranceappinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 19, 2026 | |
| 79464268 | BOPIS pickup not ready | Solved | Low | Hugh Cummerata | — |  Oscar O'Hara | vipapp | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 02720234 | Gift card balance question | Solved | Low | Hugh Cummerata | — |  Kaela Friesen | bopis | 23h | ⊘Not fired | — | — | — | Apr 8, 2026 | - | |
| 56324083 | Discount code not working | Closed | Normal | Hugh Cummerata | — |  Vilma Gusikowski | Chat | — | 23h | ⊘Not fired | — | — | — | Apr 6, 2026 | Apr 14, 2026 |
| 34296506 | Shipping cost question | Solved | Normal | Hugh Cummerata | — |  Yazmin Jast | damagedapp | 1h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 13081359 | Birthday gift not received | Closed | Low | Hugh Cummerata | — |  Darryl Jacobi | samplesvip | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | Mar 25, 2026 | |
| 91938755 | Store experience feedback | Solved | Normal | Hugh Cummerata | — |  Tommy Kuvalis | Social | shipping | 2d 2h | ⊘Not fired | — | — | — | Mar 14, 2026 | - |
| 83391591 | Address change after shipping | Pending | High | Hugh Cummerata | — | Lily Raynor | Chat | appshade-match | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 99599552 | Birthday gift not received | Solved | Normal | Hugh Cummerata | — |  Leonard Waters-Howell | Chat | returnssamplesinfluencer | 4h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 96176242 | BOPIS order cancelled at store | Pending | Low | Hugh Cummerata | — | Vilma Gusikowski | vipapp | - | —Skipped | — | — | — | Feb 27, 2026 | - | |
| 83629437 | BOPIS order cancelled at store | Open | Low | Hugh Cummerata | — |  Garth Dooley | influencergift-cardloyalty | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 46064533 | Price match request | Solved | High | Hugh Cummerata | — |  Faith Hilll | Chat | — | 6h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - |
| 88065712 | Shipping cost question | Solved | Normal | Hugh Cummerata | — |  Dr. Mandy McLaughlin | bopis | 1h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - | |
| 51517643 | Wrong shade sent | Solved | Normal | Hugh Cummerata | — |  Mr. Lonie Hudson | Phone | damagedinfluencer | 1d 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 37971531 | Lost package follow-up | Closed | Normal | Hugh Cummerata | — |  Mr. Eliza Gerhold IV | Chat | gift-card | 2d 22h | ○Sent, no reply | — | — | — | Feb 2, 2026 | Feb 12, 2026 |
| 27403007 | Item authenticity concern | Solved | Normal | Hugh Cummerata | — |  Jacklyn Dare | Social | damagedbopisvip | 4h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 95944375 | Insider tier issue | Solved | Normal | Hugh Cummerata | — | Kip Schroeder IV | gift-cardwholesaleshipping | 3h | ●Responded | 5/5 | — | — | Dec 16, 2025 | - | |
| 88949501 | Pro discount enrollment | Pending | Normal | Hugh Cummerata | — |  Chaz Renner | — | - | —Skipped | — | — | — | Dec 7, 2025 | - | |
| 77813508 | Discount code not working | Pending | Normal | Hugh Cummerata | — | Lily Raynor | Chat | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 04672864 | Where is my order? | Solved | Normal | Hugh Cummerata | — | Lily Raynor | Chat | wholesaleloyaltyreturns | 6h | ⊘Not fired | — | — | — | Dec 1, 2025 | - |
| 03925801 | BOPIS order cancelled at store | Solved | Normal | Hugh Cummerata | — | Garth Dooley | Social | gift-cardshippingshade-match | 1d 15h | ⊘Not fired | — | — | — | Nov 28, 2025 | - |
| 18523737 | Order arrived damaged | Closed | Normal | Hugh Cummerata | — |  Ignatius Cummerata | — | 8h | ○Sent, no reply | — | — | — | Nov 27, 2025 | Dec 2, 2025 | |
| 77335047 | Where is my order? | Closed | Normal | Hugh Cummerata | — | Garth Dooley | shade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 26, 2025 | |
| 01549350 | Missing items in shipment | Pending | Normal | Hugh Cummerata | — | Faith Hilll | fragrance | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 70045434 | Price match request | Solved | High | Hugh Cummerata | — | Mr. Eliza Gerhold IV | influencerreturns | 12h | ●Responded | 10/11 | — | — | Nov 1, 2025 | - | |
| 81295769 | Cancel subscription / Auto-replenish | Solved | High | Hugh Cummerata | — | Yazmin Jast | Chat | — | 1h | ●Responded | 4/5 | — | — | Oct 31, 2025 | - |
| 63043463 | Gift card balance question | Pending | Normal | Hugh Cummerata | — | Darryl Jacobi | vipwholesalefragrance | - | —Skipped | — | — | — | Oct 22, 2025 | - | |
| 16099614 | Allergic reaction concern | Solved | Low | Hugh Cummerata | — | Chaz Renner | Phone | returnsvip | 18h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - |
| 30312643 | App login problem | Solved | Normal | Hugh Cummerata | — | Darryl Jacobi | Chat | fragranceloyaltyshipping | 1h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - |
| 37743575 | Pro discount enrollment | Closed | Normal | Hugh Cummerata | — | Darryl Jacobi | vipappsamples | 2h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 3, 2025 | |
| 06899590 | Shipping cost question | Closed | Low | Hugh Cummerata | — | Jacklyn Dare | Phone | shipping | 2d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | Sep 6, 2025 |
| 40018009 | Where is my order? | Closed | Urgent | Hugh Cummerata | — | Oscar O'Hara | shippingsamples | 1d 13h | ●Responded | 4/5 | — | — | Aug 26, 2025 | Sep 3, 2025 | |
| 87275821 | Shipping cost question | Closed | Normal | Hugh Cummerata | — | Oscar O'Hara | Chat | gift-card | 3h | ●Responded | 4/5 | — | — | Aug 25, 2025 | Aug 31, 2025 |
| 99874905 | Restock alert for backorder | Closed | Normal | Hugh Cummerata | — | Darryl Jacobi | — | 1d 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 | |
| 51810204 | Restock alert for backorder | Solved | Normal | Hugh Cummerata | — | Lily Raynor | Chat | damagedgift-cardshipping | 1h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - |
| 83033727 | Address change after shipping | Pending | Urgent | Hugh Cummerata | — | Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Jul 28, 2025 | - |
| 06980351 | Where is my order? | Closed | Normal | Hugh Cummerata | — | Julie Hodkiewicz | shippingrefund | 5h | ●Responded | 5/5 | — | — | Jul 22, 2025 | Jul 29, 2025 | |
| 29072186 | Foundation match help | Solved | Normal | Hugh Cummerata | — |  Steve O'Conner | influencerfragrance | 17h | ⊘Not fired | — | — | — | Jul 12, 2025 | - | |
| 02663057 | Birthday gift not received | Pending | Normal | Hugh Cummerata | — | Tommy Kuvalis | Chat | — | - | —Skipped | — | — | — | Jul 7, 2025 | - |
| 20187795 | Restock alert for backorder | Solved | Normal | Hugh Cummerata | — | Mr. Skyla Trantow | vip | 1d 18h | ●Responded | 1/5 | — | — | Jul 5, 2025 | - | |
| 78544007 | Insider tier issue | Pending | Low | Hugh Cummerata | — | Yazmin Jast | Chat | shippinginfluencerrefund | - | —Skipped | — | — | — | Jul 1, 2025 | - |
| 33719183 | Price match request | Closed | Normal | Hugh Cummerata | — | Steve O'Conner | Phone | samplesinfluencerbopis | 2d 17h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jun 29, 2025 |
| 97241520 | Foundation match help | Solved | Low | Hugh Cummerata | — |  Mr. Cade Senger | fragrancewholesalereturns | 4h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 00052413 | Wholesale order question | Closed | Normal | Hugh Cummerata | — | Dr. Mandy McLaughlin | — | 3h | ⊘Not fired | — | — | — | Jun 13, 2025 | Jun 20, 2025 | |
| 11674518 | Price match request | Open | Normal | Hugh Cummerata | — |  Eula McKenzie | Chat | — | - | —Skipped | — | — | — | May 27, 2025 | - |
| 62992967 | Discount code not working | Solved | Normal | Hugh Cummerata | — | Dr. Mandy McLaughlin | shade-matchgift-card | 5h | ●Responded | 10/11 | — | — | May 24, 2025 | - |