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CustomersMattie Bahringer

Mattie Bahringer

zachary_white75@hotmail.com
Tickets52Responses8
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
39652271Birthday gift not receivedSolvedNormalMattie Bahringer—Ignatius CummerataEmail
vipapp
9h○Sent, no reply———May 15, 2026-
25706154Refund not receivedClosedNormalMattie Bahringer—Faith HilllChat
damagedbopisgift-card
4h○Sent, no reply———May 14, 2026May 18, 2026
29307717Store experience feedbackClosedNormalMattie Bahringer—Julie HodkiewiczEmail
shippingwholesalerefund
2h●Responded1/5——May 13, 2026May 16, 2026
43965332Wrong shade sentSolvedNormalMattie Bahringer—Darryl JacobiPhone
damagedfragranceshipping
23h○Sent, no reply———Apr 27, 2026-
55967476Foundation match helpSolvedNormalMattie Bahringer—Mr. Eliza Gerhold IVEmail
loyalty
2h⊘Not fired———Apr 23, 2026-
15083041Wrong shade sentPendingNormalMattie Bahringer—Oscar O'HaraEmail
influencervipshipping
-—Skipped———Mar 21, 2026-
75923036Klarna / Afterpay split issueOpenNormalMattie Bahringer—Garth DooleyEmail
shipping
-—Skipped———Mar 15, 2026-
09576378Missing samples in orderClosedHighMattie Bahringer—Kaela FriesenPhone
damagedinfluencerloyalty
6h●Responded10/11——Mar 11, 2026Mar 12, 2026
05691273Foundation match helpSolvedNormalMattie Bahringer—Dr. Mandy McLaughlinEmail—6h○Sent, no reply———Mar 5, 2026-
29735542Order arrived damagedOpenNormalMattie Bahringer—Dr. Mandy McLaughlinEmail
shipping
-—Skipped———Mar 3, 2026-
58284469Missing items in shipmentClosedNormalMattie Bahringer—Dr. Mandy McLaughlinEmail
shippingbopis
10h●Responded5/5——Feb 26, 2026Mar 6, 2026
61685319Order arrived damagedOpenNormalMattie Bahringer—Eula McKenzieEmail
shade-match
-—Skipped———Feb 18, 2026-
79779498Influencer code not workingClosedNormalMattie Bahringer—Darryl JacobiEmail—6h●Responded4/11——Feb 14, 2026Feb 16, 2026
21075868Insider tier issueClosedHighMattie Bahringer—Ignatius CummerataChat
bopis
3h●Responded5/5——Feb 12, 2026Feb 15, 2026
75242604Question about product ingredientsSolvedNormalMattie Bahringer—Yazmin JastChat
refundshipping
5h○Sent, no reply———Feb 3, 2026-
41561452Cancel subscription / Auto-replenishPendingNormalMattie Bahringer—Mr. Skyla TrantowPhone—-—Skipped———Jan 24, 2026-
62128341BOPIS pickup not readyClosedNormalMattie Bahringer—Ignatius CummerataEmail
fragrancebopisvip
7h○Sent, no reply———Jan 17, 2026Jan 19, 2026
68904471Allergic reaction concernSolvedNormalMattie Bahringer—Kaela FriesenPhone
loyalty
20h○Sent, no reply———Jan 14, 2026-
13048787Wholesale order questionSolvedLowMattie Bahringer—Julie HodkiewiczEmail
appshipping
9d 6h○Sent, no reply———Jan 12, 2026-
77882714Missing items in shipmentPendingNormalMattie Bahringer—Yazmin JastPhone
bopis
-—Skipped———Jan 11, 2026-
30044385Order arrived damagedSolvedNormalMattie Bahringer—Garth DooleyChat
influencerdamagedgift-card
5h○Sent, no reply———Jan 9, 2026-
11694656Allergic reaction concernPendingNormalMattie Bahringer—Leonard Waters-HowellEmail—-—Skipped———Jan 9, 2026-
32270908Lost package follow-upSolvedHighMattie Bahringer—Mr. Cade SengerPhone—1d○Sent, no reply———Jan 2, 2026-
94487314Return after 30-day windowSolvedNormalMattie Bahringer—Darryl JacobiChat
shade-matchfragrancegift-card
6h○Sent, no reply———Dec 30, 2025-
16756018Allergic reaction concernSolvedHighMattie Bahringer—Kip Schroeder IVEmail
vipinfluencershipping
4h○Sent, no reply———Dec 29, 2025-
25668789Return after 30-day windowSolvedNormalMattie Bahringer—Oscar O'HaraChat
vip
3h○Sent, no reply———Dec 23, 2025-
94264334Pro discount enrollmentSolvedNormalMattie Bahringer—Mr. Skyla TrantowEmail
refundfragrance
4h○Sent, no reply———Dec 22, 2025-
06480903Price match requestSolvedNormalMattie Bahringer—Garth DooleyEmail
samplesshippingloyalty
2h●Responded4/5——Nov 27, 2025-
80997795Item authenticity concernClosedHighMattie Bahringer—Tommy KuvalisEmail
bopisdamaged
2h○Sent, no reply———Nov 26, 2025Nov 27, 2025
65493348BOPIS pickup not readySolvedNormalMattie Bahringer—Dr. Mandy McLaughlinEmail—2d 3h○Sent, no reply———Nov 16, 2025-
77293593Lost package follow-upOpenNormalMattie Bahringer—Eula McKenzieEmail
fragranceshade-match
-—Skipped———Nov 11, 2025-
56725001Shipping cost questionSolvedNormalMattie Bahringer—Garth DooleyChat—9d 16h○Sent, no reply———Nov 6, 2025-
36550638Question about product ingredientsSolvedNormalMattie Bahringer—Julie HodkiewiczEmail
shippingrefundapp
2h○Sent, no reply———Nov 4, 2025-
38298061Where is my order?SolvedLowMattie Bahringer—Faith HilllEmail
shade-matchbopissamples
5h⊘Not fired———Oct 31, 2025-
59891774App crashes at checkoutPendingNormalMattie Bahringer—Lily RaynorChat
gift-cardwholesale
-—Skipped———Oct 17, 2025-
03935413Foundation match helpSolvedNormalMattie Bahringer—Garth DooleyEmail—22h○Sent, no reply———Oct 3, 2025-
20782425Cancel subscription / Auto-replenishSolvedLowMattie Bahringer—Tommy KuvalisChat
samples
11h○Sent, no reply———Sep 18, 2025-
50602888BOPIS order cancelled at storeSolvedNormalMattie Bahringer—Kip Schroeder IVEmail
refundwholesale
6h○Sent, no reply———Sep 18, 2025-
64508507Item authenticity concernSolvedNormalMattie Bahringer—Faith HilllChat
wholesaleshipping
1d○Sent, no reply———Sep 14, 2025-
61508867BOPIS order cancelled at storeSolvedNormalMattie Bahringer—Yazmin JastEmail
influencerrefund
2h○Sent, no reply———Sep 1, 2025-
08933341Cancel subscription / Auto-replenishClosedNormalMattie Bahringer—Oscar O'HaraEmail
shade-matchvip
16h○Sent, no reply———Aug 22, 2025Aug 25, 2025
69336063Cancel order requestClosedHighMattie Bahringer—Kip Schroeder IVEmail
damaged
4d 18h○Sent, no reply———Aug 18, 2025Aug 25, 2025
99736744Item authenticity concernSolvedHighMattie Bahringer—Dr. Mandy McLaughlinChat
appwholesaledamaged
2h⊘Not fired———Aug 14, 2025-
72013986Store experience feedbackClosedNormalMattie Bahringer—Garth DooleyEmail
refundshipping
15h○Sent, no reply———Aug 5, 2025Aug 11, 2025
27130923Item authenticity concernOpenNormalMattie Bahringer—Mr. Cade SengerEmail—-—Skipped———Jul 18, 2025-
76104862Restock alert for backorderSolvedNormalMattie Bahringer—Ignatius CummerataEmail
fragrancebopiswholesale
2d 11h○Sent, no reply———Jul 17, 2025-
16747387Cancel subscription / Auto-replenishSolvedLowMattie Bahringer—Vilma GusikowskiEmail
shippingloyaltyshade-match
3d 5h●Responded2/5——Jul 16, 2025-
69558496Store experience feedbackSolvedNormalMattie Bahringer—Jacklyn DareChat
viprefund
6h○Sent, no reply———Jul 10, 2025-
24442008Wholesale order questionClosedNormalMattie Bahringer—Garth DooleyEmail
appgift-card
1h○Sent, no reply———Jul 8, 2025Jul 9, 2025
06391081Birthday gift not receivedSolvedNormalMattie Bahringer—Eula McKenzieEmail
damaged
1d○Sent, no reply———Jul 4, 2025-
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Properties

Customer
Name
Mattie Bahringer
Email
zachary_white75@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
14,574
Lifetime spend
1,695
Last purchase
—
Skin tone
tan
Foundation shade
34W
Skin concerns
uneven-texture, anti-aging, fine-lines
Allergies / restrictions
—
Favorite brands
Chanel, Living Proof
YTD spend
890
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
lapsed
Last purchase amount
240
Total orders
—
Preferred category
—
Tickets
Tickets
52
Last seen
May 15, 2026
Responses
Avg rating
5.13