Mattie Bahringer
zachary_white75@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39652271 | Birthday gift not received | Solved | Normal | — | vipapp | 9h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |||
| 25706154 | Refund not received | Closed | Normal | — | Chat | damagedbopisgift-card | 4h | ○Sent, no reply | — | — | — | May 14, 2026 | May 18, 2026 | ||
| 29307717 | Store experience feedback | Closed | Normal | — | shippingwholesalerefund | 2h | ●Responded | 1/5 | — | — | May 13, 2026 | May 16, 2026 | |||
| 43965332 | Wrong shade sent | Solved | Normal | — | Phone | damagedfragranceshipping | 23h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | ||
| 55967476 | Foundation match help | Solved | Normal | — | loyalty | 2h | ⊘Not fired | — | — | — | Apr 23, 2026 | - | |||
| 15083041 | Wrong shade sent | Pending | Normal | — | influencervipshipping | - | —Skipped | — | — | — | Mar 21, 2026 | - | |||
| 75923036 | Klarna / Afterpay split issue | Open | Normal | — | shipping | - | —Skipped | — | — | — | Mar 15, 2026 | - | |||
| 09576378 | Missing samples in order | Closed | High | — | Phone | damagedinfluencerloyalty | 6h | ●Responded | 10/11 | — | — | Mar 11, 2026 | Mar 12, 2026 | ||
| 05691273 | Foundation match help | Solved | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |||
| 29735542 | Order arrived damaged | Open | Normal | — | shipping | - | —Skipped | — | — | — | Mar 3, 2026 | - | |||
| 58284469 | Missing items in shipment | Closed | Normal | — | shippingbopis | 10h | ●Responded | 5/5 | — | — | Feb 26, 2026 | Mar 6, 2026 | |||
| 61685319 | Order arrived damaged | Open | Normal | — | shade-match | - | —Skipped | — | — | — | Feb 18, 2026 | - | |||
| 79779498 | Influencer code not working | Closed | Normal | — | — | 6h | ●Responded | 4/11 | — | — | Feb 14, 2026 | Feb 16, 2026 | |||
| 21075868 | Insider tier issue | Closed | High | — | Chat | bopis | 3h | ●Responded | 5/5 | — | — | Feb 12, 2026 | Feb 15, 2026 | ||
| 75242604 | Question about product ingredients | Solved | Normal | — | Chat | refundshipping | 5h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | ||
| 41561452 | Cancel subscription / Auto-replenish | Pending | Normal | — | Phone | — | - | —Skipped | — | — | — | Jan 24, 2026 | - | ||
| 62128341 | BOPIS pickup not ready | Closed | Normal | — | fragrancebopisvip | 7h | ○Sent, no reply | — | — | — | Jan 17, 2026 | Jan 19, 2026 | |||
| 68904471 | Allergic reaction concern | Solved | Normal | — | Phone | loyalty | 20h | ○Sent, no reply | — | — | — | Jan 14, 2026 | - | ||
| 13048787 | Wholesale order question | Solved | Low | — | appshipping | 9d 6h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 77882714 | Missing items in shipment | Pending | Normal | — | Phone | bopis | - | —Skipped | — | — | — | Jan 11, 2026 | - | ||
| 30044385 | Order arrived damaged | Solved | Normal | — | Chat | influencerdamagedgift-card | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 11694656 | Allergic reaction concern | Pending | Normal | — | — | - | —Skipped | — | — | — | Jan 9, 2026 | - | |||
| 32270908 | Lost package follow-up | Solved | High | — | Phone | — | 1d | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 94487314 | Return after 30-day window | Solved | Normal | — | Chat | shade-matchfragrancegift-card | 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | ||
| 16756018 | Allergic reaction concern | Solved | High | — | vipinfluencershipping | 4h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |||
| 25668789 | Return after 30-day window | Solved | Normal | — | Chat | vip | 3h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | ||
| 94264334 | Pro discount enrollment | Solved | Normal | — | refundfragrance | 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |||
| 06480903 | Price match request | Solved | Normal | — | samplesshippingloyalty | 2h | ●Responded | 4/5 | — | — | Nov 27, 2025 | - | |||
| 80997795 | Item authenticity concern | Closed | High | — | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Nov 27, 2025 | |||
| 65493348 | BOPIS pickup not ready | Solved | Normal | — | — | 2d 3h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |||
| 77293593 | Lost package follow-up | Open | Normal | — | fragranceshade-match | - | —Skipped | — | — | — | Nov 11, 2025 | - | |||
| 56725001 | Shipping cost question | Solved | Normal | — | Chat | — | 9d 16h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | ||
| 36550638 | Question about product ingredients | Solved | Normal | — | shippingrefundapp | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |||
| 38298061 | Where is my order? | Solved | Low | — | shade-matchbopissamples | 5h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |||
| 59891774 | App crashes at checkout | Pending | Normal | — | Chat | gift-cardwholesale | - | —Skipped | — | — | — | Oct 17, 2025 | - | ||
| 03935413 | Foundation match help | Solved | Normal | — | — | 22h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 20782425 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | samples | 11h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | ||
| 50602888 | BOPIS order cancelled at store | Solved | Normal | — | refundwholesale | 6h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 64508507 | Item authenticity concern | Solved | Normal | — | Chat | wholesaleshipping | 1d | ○Sent, no reply | — | — | — | Sep 14, 2025 | - | ||
| 61508867 | BOPIS order cancelled at store | Solved | Normal | — | influencerrefund | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |||
| 08933341 | Cancel subscription / Auto-replenish | Closed | Normal | — | shade-matchvip | 16h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Aug 25, 2025 | |||
| 69336063 | Cancel order request | Closed | High | — | damaged | 4d 18h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 | |||
| 99736744 | Item authenticity concern | Solved | High | — | Chat | appwholesaledamaged | 2h | ⊘Not fired | — | — | — | Aug 14, 2025 | - | ||
| 72013986 | Store experience feedback | Closed | Normal | — | refundshipping | 15h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 11, 2025 | |||
| 27130923 | Item authenticity concern | Open | Normal | — | — | - | —Skipped | — | — | — | Jul 18, 2025 | - | |||
| 76104862 | Restock alert for backorder | Solved | Normal | — | fragrancebopiswholesale | 2d 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 16747387 | Cancel subscription / Auto-replenish | Solved | Low | — | shippingloyaltyshade-match | 3d 5h | ●Responded | 2/5 | — | — | Jul 16, 2025 | - | |||
| 69558496 | Store experience feedback | Solved | Normal | — | Chat | viprefund | 6h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | ||
| 24442008 | Wholesale order question | Closed | Normal | — | appgift-card | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | Jul 9, 2025 | |||
| 06391081 | Birthday gift not received | Solved | Normal | — | damaged | 1d | ○Sent, no reply | — | — | — | Jul 4, 2025 | - |