Max Halvorson
matthew.murphy-swift53@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70105871 | App login problem | Solved | High | — | Chat | damagedrefund | 1d 10h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 60491260 | Wholesale order question | Solved | Low | — | returnsgift-card | 2h | ○Sent, no reply | — | — | — | May 3, 2026 | - | |||
| 31618313 | Gift card balance question | Solved | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | May 1, 2026 | - | ||
| 20434440 | Pro discount enrollment | Solved | Normal | — | fragranceloyalty | 18h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |||
| 84708206 | Pro discount enrollment | Solved | Normal | — | fragrancegift-cardinfluencer | 10h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |||
| 28882577 | Cancel order request | Closed | Normal | — | damagedinfluencerbopis | 6h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 20, 2026 | |||
| 31371237 | Question about product ingredients | Pending | Normal | — | vipdamagedbopis | - | —Skipped | — | — | — | Mar 16, 2026 | - | |||
| 85573095 | BOPIS order cancelled at store | Solved | Normal | — | shade-matchwholesale | 1d 7h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |||
| 84232224 | Store experience feedback | Solved | Low | — | Chat | — | 2d 20h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | ||
| 09625966 | Lost package follow-up | Solved | Normal | — | Phone | returnsshipping | 10h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | ||
| 69259863 | Gift card balance question | Solved | Urgent | — | — | 17h | ●Responded | 10/11 | — | — | Jan 29, 2026 | - | |||
| 81980018 | Klarna / Afterpay split issue | Solved | Normal | — | wholesalereturns | 1d 14h | ●Responded | 1/5 | — | — | Jan 6, 2026 | - | |||
| 33761823 | Foundation match help | Solved | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | ||
| 45024802 | App login problem | Solved | Low | — | Chat | loyaltyinfluencervip | 13h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | ||
| 16390108 | Discount code not working | Open | High | — | Chat | — | - | —Skipped | — | — | — | Dec 7, 2025 | - | ||
| 58024997 | Influencer code not working | Solved | Normal | — | returnsloyalty | 18h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - | |||
| 76217780 | BOPIS pickup not ready | Pending | Urgent | — | Chat | appwholesalebopis | - | —Skipped | — | — | — | Dec 3, 2025 | - | ||
| 15250320 | Allergic reaction concern | Closed | High | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 25, 2025 | ||
| 76980210 | Insider tier issue | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |||
| 42200128 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 10, 2025 | ||
| 65158272 | Klarna / Afterpay split issue | Solved | High | — | bopisshippingreturns | 2h | ●Responded | 4/5 | — | — | Oct 21, 2025 | - | |||
| 30054687 | Allergic reaction concern | Solved | Normal | — | — | 2h | ●Responded | 5/5 | — | — | Oct 11, 2025 | - | |||
| 67168003 | Order arrived damaged | Solved | Normal | — | Phone | — | 2h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | ||
| 76465260 | App login problem | Open | High | — | — | - | —Skipped | — | — | — | Sep 19, 2025 | - | |||
| 88036476 | BOPIS order cancelled at store | Solved | Normal | — | loyaltywholesale | 15h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 79542140 | Allergic reaction concern | Solved | High | — | loyaltyappfragrance | 19h | ●Responded | 2/5 | — | — | Sep 3, 2025 | - | |||
| 61403616 | Lost package follow-up | Closed | Normal | — | Chat | returns | 1d | ●Responded | 5/5 | — | — | Aug 21, 2025 | Aug 28, 2025 | ||
| 64861337 | Insider tier issue | Solved | Normal | — | Chat | vipinfluencerfragrance | 2h | ●Responded | 4/11 | — | — | Aug 15, 2025 | - | ||
| 13076452 | Allergic reaction concern | Solved | Normal | — | vipgift-card | 1h | ●Responded | 3/5 | — | — | Aug 15, 2025 | - | |||
| 99369528 | Cancel subscription / Auto-replenish | Solved | Normal | — | wholesalebopis | 15h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |||
| 89183953 | Missing items in shipment | Solved | Normal | — | Chat | gift-cardinfluencerwholesale | 1d | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | ||
| 94669556 | Pro discount enrollment | Solved | Normal | — | Chat | returnsinfluencer | 2h | ⊘Not fired | — | — | — | Aug 8, 2025 | - | ||
| 91988039 | Return after 30-day window | Closed | High | — | loyaltysamplesshipping | 2h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 11, 2025 | |||
| 72242038 | Price match request | Closed | Low | — | Chat | — | 1h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 26, 2025 | ||
| 74538009 | Shipping cost question | Solved | Normal | — | Chat | samplesrefund | 22h | ●Responded | 5/5 | — | — | Jul 17, 2025 | - | ||
| 84247829 | Address change after shipping | Solved | Normal | — | Chat | — | 5h | ●Responded | 5/5 | — | — | Jul 4, 2025 | - | ||
| 26508337 | Foundation match help | Solved | Normal | — | loyaltyfragrancedamaged | 1h | ⊘Not fired | — | — | — | Jul 2, 2025 | - | |||
| 53109367 | Missing items in shipment | Pending | Urgent | — | bopis | - | —Skipped | — | — | — | Jun 19, 2025 | - | |||
| 61484055 | Gift card balance question | Solved | Low | — | Phone | appwholesalebopis | 4h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | ||
| 04067670 | Klarna / Afterpay split issue | Pending | Normal | — | damagedreturnsvip | - | —Skipped | — | — | — | Jun 5, 2025 | - | |||
| 78106451 | Allergic reaction concern | Solved | Normal | — | shippingrefund | 5h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |||
| 47407538 | Birthday gift not received | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | May 26, 2025 | - | ||
| 79516626 | Gift card balance question | Solved | Normal | — | Phone | fragrance | 4h | ●Responded | 1/5 | — | — | May 23, 2025 | - |