Kaleb Block
lucy1@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 07771156 | Refund not received | Closed | Low | Kaleb Block | — |  Eula McKenzie | Social | refundinfluencer | 2d 7h | ⊘Not fired | — | — | — | May 12, 2026 | May 19, 2026 |
| 18119656 | Discount code not working | Closed | Low | Kaleb Block | — |  Garth Dooley | app | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | May 8, 2026 | |
| 47965421 | Missing items in shipment | Solved | Normal | Kaleb Block | — |  Darryl Jacobi | gift-cardwholesale | 11h | ●Responded | 5/5 | — | — | May 1, 2026 | - | |
| 79866939 | Shipping cost question | Solved | Normal | Kaleb Block | — |  Yazmin Jast | Chat | vip | 5h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - |
| 15770012 | Loyalty points not posting | Closed | Normal | Kaleb Block | — |  Chaz Renner | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 19, 2026 |
| 78220106 | Price match request | Solved | Urgent | Kaleb Block | — | Eula McKenzie | app | 2d 11h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 33556933 | Price match request | Solved | Normal | Kaleb Block | — |  Kip Schroeder IV | shippingrefund | 6h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 95192027 | BOPIS pickup not ready | Open | High | Kaleb Block | — | Garth Dooley | samplesapployalty | - | —Skipped | — | — | — | Mar 15, 2026 | - | |
| 00396106 | Wholesale order question | Solved | Urgent | Kaleb Block | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 22008355 | Store experience feedback | Pending | Normal | Kaleb Block | — |  Tommy Kuvalis | Chat | wholesaleshade-matchgift-card | - | —Skipped | — | — | — | Mar 4, 2026 | - |
| 66368203 | Address change after shipping | Solved | High | Kaleb Block | — |  Lily Raynor | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - |
| 41947068 | Cancel subscription / Auto-replenish | Solved | Normal | Kaleb Block | — | Chaz Renner | influencerfragrancedamaged | 13h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | |
| 97401380 | Influencer code not working | Closed | High | Kaleb Block | — | Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 8, 2026 |
| 93380050 | Question about product ingredients | Closed | Urgent | Kaleb Block | — |  Oscar O'Hara | gift-cardwholesale | 7d 9h | ○Sent, no reply | — | — | — | Jan 24, 2026 | Feb 2, 2026 | |
| 69902796 | Refund not received | Solved | High | Kaleb Block | — |  Dr. Mandy McLaughlin | — | 1d | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 20555422 | Return after 30-day window | Solved | Normal | Kaleb Block | — | Lily Raynor | appsamplesdamaged | 4h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | |
| 91870235 | Wholesale order question | Solved | Normal | Kaleb Block | — | Lily Raynor | fragranceloyaltyshipping | 6h | ●Responded | 4/5 | — | — | Jan 3, 2026 | - | |
| 92235195 | Missing items in shipment | Solved | Normal | Kaleb Block | — | Jacklyn Dare | — | 14h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 79461736 | Gift card balance question | Solved | Low | Kaleb Block | — |  Amely Pacocha | loyaltyvipshipping | 9h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 25234353 | Missing items in shipment | Pending | Urgent | Kaleb Block | — | Jacklyn Dare | loyaltysamplesreturns | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 53437353 | Cancel subscription / Auto-replenish | Solved | High | Kaleb Block | — |  Katrina Johns | wholesalesamplesloyalty | 1d 16h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 66267269 | Item authenticity concern | Solved | Low | Kaleb Block | — | Yazmin Jast | influencershippingfragrance | 2h | ●Responded | 7/11 | — | — | Oct 13, 2025 | - | |
| 35289451 | Cancel order request | Closed | High | Kaleb Block | — |  Mr. Lonie Hudson | influencervip | 8h | ○Sent, no reply | — | — | — | Sep 25, 2025 | Oct 2, 2025 | |
| 93246743 | Cancel order request | Closed | Low | Kaleb Block | — | Darryl Jacobi | Social | returns | 1d 8h | ⊘Not fired | — | — | — | Sep 24, 2025 | Sep 27, 2025 |
| 74984783 | Question about product ingredients | Solved | High | Kaleb Block | — | Tommy Kuvalis | — | 13h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - | |
| 23949118 | Klarna / Afterpay split issue | Solved | Urgent | Kaleb Block | — |  Vilma Gusikowski | — | 8h | ●Responded | 5/5 | — | — | Sep 11, 2025 | - | |
| 62420230 | BOPIS pickup not ready | Closed | Normal | Kaleb Block | — | Oscar O'Hara | — | 16h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Aug 29, 2025 | |
| 62066471 | Order arrived damaged | Solved | Normal | Kaleb Block | — |  Faith Hilll | vipinfluencerbopis | 1d 4h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 56821890 | Price match request | Pending | Low | Kaleb Block | — |  Leonard Waters-Howell | fragranceinfluencer | - | —Skipped | — | — | — | Aug 7, 2025 | - | |
| 73006293 | Discount code not working | Solved | Normal | Kaleb Block | — | Darryl Jacobi | Chat | — | 2d 20h | ●Responded | 4/5 | — | — | Aug 7, 2025 | - |
| 08397139 | Missing samples in order | Solved | Normal | Kaleb Block | — | Leonard Waters-Howell | returnsdamagedvip | 2d 23h | ●Responded | 2/5 | — | — | Aug 4, 2025 | - | |
| 60001974 | Cancel order request | Closed | Normal | Kaleb Block | — | Darryl Jacobi | bopisrefundwholesale | 5h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 | |
| 15823537 | Klarna / Afterpay split issue | Solved | High | Kaleb Block | — | Lily Raynor | influencer | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 69070110 | BOPIS pickup not ready | Solved | Normal | Kaleb Block | — | Amely Pacocha | Social | loyaltyshade-matchwholesale | 21h | ⊘Not fired | — | — | — | Jul 11, 2025 | - |
| 53324279 | Restock alert for backorder | Solved | Normal | Kaleb Block | — |  Ignatius Cummerata | Social | — | 5h | ⊘Not fired | — | — | — | Jun 6, 2025 | - |
| 31882194 | Store experience feedback | Closed | Normal | Kaleb Block | — |  Mr. Eliza Gerhold IV | Chat | loyaltyrefund | 4h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 7, 2025 |
| 08642319 | Order arrived damaged | Solved | Low | Kaleb Block | — | Kip Schroeder IV | Chat | vip | 2d 22h | ●Responded | 7/11 | — | — | May 30, 2025 | - |
| 91134585 | Price match request | Pending | Low | Kaleb Block | — |  Mr. Skyla Trantow | Chat | samplesappfragrance | - | —Skipped | — | — | — | May 27, 2025 | - |
| 69878121 | Return after 30-day window | Pending | Normal | Kaleb Block | — |  Miss Amber Hintz Sr. | samples | - | —Skipped | — | — | — | May 26, 2025 | - | |
| 32605326 | Where is my order? | Solved | High | Kaleb Block | — | Leonard Waters-Howell | Chat | — | 18h | ●Responded | 3/5 | — | — | May 24, 2025 | - |