Miss Emma Weimann
scot94@hotmail.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 24840609 | App login problem | Solved | Normal | — | Chat | wholesaleshipping | 2h | ●Responded | 10/11 | — | — | May 7, 2026 | - | ||
| 80002559 | Price match request | Solved | Normal | — | Social | app | 16h | ⊘Not fired | — | — | — | May 2, 2026 | - | ||
| 95048551 | Influencer code not working | Closed | Normal | — | shippingdamaged | 22h | ○Sent, no reply | — | — | — | Apr 26, 2026 | Apr 29, 2026 | |||
| 37110971 | Birthday gift not received | Pending | Normal | — | Chat | vip | - | —Skipped | — | — | — | Apr 17, 2026 | - | ||
| 25066469 | Lost package follow-up | Solved | High | — | apployalty | 1h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - | |||
| 35882256 | Gift card balance question | Solved | Low | — | — | 18h | ⊘Not fired | — | — | — | Apr 1, 2026 | - | |||
| 07127154 | Missing items in shipment | Solved | High | — | Chat | returnsshipping | 1d 7h | ●Responded | 4/5 | — | — | Mar 30, 2026 | - | ||
| 25818429 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shade-match | 17h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | ||
| 25167110 | Insider tier issue | Closed | Normal | — | Phone | gift-cardwholesale | 1h | ●Responded | 5/5 | — | — | Mar 16, 2026 | Mar 21, 2026 | ||
| 21388988 | Foundation match help | Solved | Normal | — | gift-cardfragranceapp | 17h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 83219012 | Missing items in shipment | Pending | Normal | — | Chat | gift-cardrefundinfluencer | - | —Skipped | — | — | — | Feb 23, 2026 | - | ||
| 94142694 | Restock alert for backorder | Solved | Normal | — | samplesfragrancegift-card | 1d 10h | ●Responded | 4/5 | — | — | Feb 9, 2026 | - | |||
| 35094116 | Klarna / Afterpay split issue | Open | Low | — | Chat | gift-cardfragrancesamples | - | —Skipped | — | — | — | Feb 5, 2026 | - | ||
| 14043153 | Influencer code not working | Closed | Low | — | shade-matchgift-card | 5d | ○Sent, no reply | — | — | — | Jan 19, 2026 | Jan 26, 2026 | |||
| 01864240 | Insider tier issue | Solved | Normal | — | returnssamples | 2d 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 58636451 | Loyalty points not posting | Solved | Normal | — | fragrancedamaged | 1d | ●Responded | 5/5 | — | — | Jan 15, 2026 | - | |||
| 77759814 | BOPIS order cancelled at store | Solved | High | — | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | ||
| 03877637 | App crashes at checkout | Solved | Normal | — | damagedrefund | 3h | ⊘Not fired | — | — | — | Jan 10, 2026 | - | |||
| 02874197 | Order arrived damaged | Solved | High | — | Phone | — | 1d 13h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | ||
| 60252938 | BOPIS order cancelled at store | Closed | High | — | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 4, 2026 | ||
| 84152274 | Question about product ingredients | Solved | Low | — | Chat | bopis | 5h | ⊘Not fired | — | — | — | Dec 19, 2025 | - | ||
| 25825378 | Discount code not working | Solved | Normal | — | samplesrefund | 3h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - | |||
| 94045601 | BOPIS order cancelled at store | Closed | High | — | Social | refundgift-cardvip | 1d 14h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 29, 2025 | ||
| 95659028 | Klarna / Afterpay split issue | Solved | Urgent | — | influencer | 20h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |||
| 18517937 | Cancel order request | Solved | Normal | — | Phone | loyalty | 17h | ●Responded | 5/5 | — | — | Nov 2, 2025 | - | ||
| 83752871 | Cancel subscription / Auto-replenish | Solved | Normal | — | loyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | |||
| 18200934 | Question about product ingredients | Solved | Normal | — | fragrancegift-carddamaged | 4d 5h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | |||
| 99053787 | Gift card balance question | Solved | Urgent | — | Social | damagedwholesale | 7h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | ||
| 66962441 | Birthday gift not received | Closed | Normal | — | Phone | loyalty | 3d | ⊘Not fired | — | — | — | Sep 28, 2025 | Oct 7, 2025 | ||
| 10425348 | Missing samples in order | Pending | Normal | — | fragrance | - | —Skipped | — | — | — | Sep 1, 2025 | - | |||
| 44948973 | Refund not received | Solved | Low | — | Chat | gift-cardshipping | 5h | ⊘Not fired | — | — | — | Aug 30, 2025 | - | ||
| 46251754 | Foundation match help | Solved | Normal | — | Chat | damaged | 12h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | ||
| 83414441 | Price match request | Closed | Low | — | appshade-match | 14h | ○Sent, no reply | — | — | — | Aug 21, 2025 | Aug 27, 2025 | |||
| 86215813 | Missing samples in order | Closed | High | — | Chat | loyalty | 1d | ●Responded | 5/5 | — | — | Aug 8, 2025 | Aug 10, 2025 | ||
| 24619919 | Loyalty points not posting | Closed | Normal | — | fragranceinfluencervip | 15h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 | |||
| 69664295 | Allergic reaction concern | Closed | Normal | — | Chat | bopisvipreturns | 2d | ○Sent, no reply | — | — | — | Jun 22, 2025 | Jun 28, 2025 | ||
| 14270420 | Gift card balance question | Pending | Low | — | Phone | returnsinfluencer | - | —Skipped | — | — | — | May 30, 2025 | - | ||
| 47764447 | Foundation match help | Solved | Normal | — | damagedrefundreturns | 4h | ○Sent, no reply | — | — | — | May 24, 2025 | - |