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CustomersMr. Taylor Rogahn

Mr. Taylor Rogahn

arianna.okon@hotmail.com
Tickets43Responses16
Showing 1 - 43 of 43
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
27392934App login problemPendingLowMr. Taylor Rogahn—Eula McKenziePhone
viprefund
-—Skipped———May 23, 2026-
22841130Restock alert for backorderSolvedNormalMr. Taylor Rogahn—Tommy KuvalisSocial
loyaltyappsamples
5h⊘Not fired———Apr 30, 2026-
62370514Item authenticity concernClosedNormalMr. Taylor Rogahn—Leonard Waters-HowellChat
wholesaleloyalty
15h○Sent, no reply———Apr 25, 2026May 1, 2026
65139548Item authenticity concernSolvedNormalMr. Taylor Rogahn—Dr. Mandy McLaughlinEmail
influencer
16h○Sent, no reply———Apr 21, 2026-
02378243Wholesale order questionPendingUrgentMr. Taylor Rogahn—Miss Amber Hintz Sr.Phone
fragranceshipping
-—Skipped———Apr 8, 2026-
73312549Missing samples in orderSolvedUrgentMr. Taylor Rogahn—Amely PacochaChat
influencer
6h●Responded7/11——Mar 27, 2026-
99757901Lost package follow-upSolvedNormalMr. Taylor Rogahn—Eula McKenzieEmail
gift-card
11h⊘Not fired———Mar 16, 2026-
30529709Order arrived damagedClosedNormalMr. Taylor Rogahn—Vilma GusikowskiEmail—17h○Sent, no reply———Mar 6, 2026Mar 10, 2026
49962820Address change after shippingSolvedNormalMr. Taylor Rogahn—Katrina JohnsEmail
returns
6h○Sent, no reply———Mar 6, 2026-
30883770Lost package follow-upOpenNormalMr. Taylor Rogahn—Mr. Skyla TrantowEmail
bopisapp
-—Skipped———Feb 19, 2026-
02645003Birthday gift not receivedSolvedNormalMr. Taylor Rogahn—Dr. Mandy McLaughlinSocial
loyalty
6h⊘Not fired———Jan 30, 2026-
97378445Address change after shippingPendingLowMr. Taylor Rogahn—Miss Amber Hintz Sr.Email
samplesrefund
-—Skipped———Jan 14, 2026-
69163411Order arrived damagedPendingNormalMr. Taylor Rogahn—Leonard Waters-HowellChat—-—Skipped———Jan 10, 2026-
74096247BOPIS order cancelled at storeSolvedLowMr. Taylor Rogahn—Jacklyn DareChat
wholesaleshippingsamples
6h●Responded9/11——Dec 26, 2025-
34140403Restock alert for backorderSolvedNormalMr. Taylor Rogahn—Garth DooleyEmail—3h●Responded7/11——Dec 11, 2025-
48444842Pro discount enrollmentSolvedNormalMr. Taylor Rogahn—Mr. Lonie HudsonChat
shippingsamplesvip
2d 21h●Responded1/11——Dec 11, 2025-
51266704Address change after shippingClosedLowMr. Taylor Rogahn—Mr. Lonie HudsonEmail
returnsfragrancedamaged
2h●Responded10/11——Dec 10, 2025Dec 16, 2025
01445089Price match requestSolvedNormalMr. Taylor Rogahn—Oscar O'HaraEmail—2d 20h●Responded4/5——Dec 3, 2025-
73290858Address change after shippingSolvedNormalMr. Taylor Rogahn—Dr. Mandy McLaughlinSocial—3h⊘Not fired———Nov 20, 2025-
56458910Foundation match helpSolvedNormalMr. Taylor Rogahn—Chaz RennerEmail
damaged
2d 19h○Sent, no reply———Nov 20, 2025-
58751687Order arrived damagedSolvedNormalMr. Taylor Rogahn—Leonard Waters-HowellEmail
loyaltyshipping
5h○Sent, no reply———Nov 17, 2025-
62300145Loyalty points not postingPendingNormalMr. Taylor Rogahn—Mr. Cade SengerEmail
gift-cardrefundshade-match
-—Skipped———Oct 11, 2025-
29237263Cancel order requestSolvedNormalMr. Taylor Rogahn—Oscar O'HaraPhone—8h○Sent, no reply———Sep 11, 2025-
22694970Restock alert for backorderClosedHighMr. Taylor Rogahn—Jacklyn DareChat
wholesale
18h○Sent, no reply———Aug 30, 2025Sep 7, 2025
48976885Question about product ingredientsSolvedHighMr. Taylor Rogahn—Darryl JacobiEmail
shippinggift-card
2d 3h○Sent, no reply———Aug 27, 2025-
09024153Loyalty points not postingPendingNormalMr. Taylor Rogahn—Kaela FriesenEmail—-—Skipped———Aug 27, 2025-
39994294App crashes at checkoutSolvedNormalMr. Taylor Rogahn—Yazmin JastEmail
refundshade-matchloyalty
21h●Responded5/5——Aug 23, 2025-
75016524Wholesale order questionSolvedNormalMr. Taylor Rogahn—Julie HodkiewiczEmail
samplesloyaltyvip
6h●Responded10/11——Aug 16, 2025-
57367165Allergic reaction concernSolvedHighMr. Taylor Rogahn—Kaela FriesenEmail
returnsrefundfragrance
2d 13h●Responded1/11——Aug 15, 2025-
08503264Cancel subscription / Auto-replenishSolvedNormalMr. Taylor Rogahn—Chaz RennerChat
refund
1d 16h○Sent, no reply———Aug 13, 2025-
38251691Missing samples in orderClosedNormalMr. Taylor Rogahn—Garth DooleyEmail—18h●Responded4/5——Aug 12, 2025Aug 18, 2025
48288649Missing items in shipmentSolvedNormalMr. Taylor Rogahn—Kip Schroeder IVChat
refundappsamples
1d 10h●Responded1/5——Aug 8, 2025-
64828136Question about product ingredientsClosedNormalMr. Taylor Rogahn—Julie HodkiewiczEmail—2d 5h○Sent, no reply———Aug 1, 2025Aug 9, 2025
32692731Question about product ingredientsSolvedNormalMr. Taylor Rogahn—Darryl JacobiEmail
vipwholesale
6h●Responded10/11——Jul 31, 2025-
17072175Where is my order?ClosedUrgentMr. Taylor Rogahn—Garth DooleyEmail
shippingshade-matchsamples
1h●Responded9/11——Jul 27, 2025Aug 3, 2025
36444000Question about product ingredientsSolvedHighMr. Taylor Rogahn—Yazmin JastChat—6h○Sent, no reply———Jul 26, 2025-
64213869Price match requestClosedNormalMr. Taylor Rogahn—Mr. Eliza Gerhold IVPhone
refundfragrance
1h●Responded5/5——Jul 25, 2025Jul 26, 2025
69000950Cancel subscription / Auto-replenishSolvedNormalMr. Taylor Rogahn—Oscar O'HaraEmail—20h●Responded10/11——Jul 22, 2025-
80936158Restock alert for backorderOpenNormalMr. Taylor Rogahn—Julie HodkiewiczEmail
shade-matchrefundgift-card
-—Skipped———Jul 17, 2025-
53487425Wrong shade sentSolvedNormalMr. Taylor Rogahn—Darryl JacobiChat—20h○Sent, no reply———Jul 11, 2025-
13035804Allergic reaction concernClosedNormalMr. Taylor Rogahn—Tommy KuvalisPhone
samples
2d●Responded1/5——Jul 10, 2025Jul 16, 2025
38941895Allergic reaction concernSolvedHighMr. Taylor Rogahn—Leonard Waters-HowellEmail
gift-cardfragranceloyalty
8h○Sent, no reply———Jun 25, 2025-
27053133Loyalty points not postingPendingNormalMr. Taylor Rogahn—Lily RaynorEmail—-—Skipped———Jun 10, 2025-
Page 1 of 1

Properties

Customer
Name
Mr. Taylor Rogahn
Email
arianna.okon@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
5,169
Lifetime spend
62
Last purchase
May 2, 2026
Skin tone
light-medium
Foundation shade
29W
Skin concerns
acne
Allergies / restrictions
fragrance-free, nickel-allergy
Favorite brands
Dior, Chanel
YTD spend
3,274
App installed
—
App last opened
May 16, 2026
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
62
Total orders
15
Preferred category
makeup
Tickets
Tickets
43
Last seen
May 23, 2026
Responses
Avg rating
5.88