Mr. Taylor Rogahn
arianna.okon@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27392934 | App login problem | Pending | Low | — | Phone | viprefund | - | —Skipped | — | — | — | May 23, 2026 | - | ||
| 22841130 | Restock alert for backorder | Solved | Normal | — | Social | loyaltyappsamples | 5h | ⊘Not fired | — | — | — | Apr 30, 2026 | - | ||
| 62370514 | Item authenticity concern | Closed | Normal | — | Chat | wholesaleloyalty | 15h | ○Sent, no reply | — | — | — | Apr 25, 2026 | May 1, 2026 | ||
| 65139548 | Item authenticity concern | Solved | Normal | — | influencer | 16h | ○Sent, no reply | — | — | — | Apr 21, 2026 | - | |||
| 02378243 | Wholesale order question | Pending | Urgent | — | Phone | fragranceshipping | - | —Skipped | — | — | — | Apr 8, 2026 | - | ||
| 73312549 | Missing samples in order | Solved | Urgent | — | Chat | influencer | 6h | ●Responded | 7/11 | — | — | Mar 27, 2026 | - | ||
| 99757901 | Lost package follow-up | Solved | Normal | — | gift-card | 11h | ⊘Not fired | — | — | — | Mar 16, 2026 | - | |||
| 30529709 | Order arrived damaged | Closed | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 10, 2026 | |||
| 49962820 | Address change after shipping | Solved | Normal | — | returns | 6h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |||
| 30883770 | Lost package follow-up | Open | Normal | — | bopisapp | - | —Skipped | — | — | — | Feb 19, 2026 | - | |||
| 02645003 | Birthday gift not received | Solved | Normal | — | Social | loyalty | 6h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | ||
| 97378445 | Address change after shipping | Pending | Low | — | samplesrefund | - | —Skipped | — | — | — | Jan 14, 2026 | - | |||
| 69163411 | Order arrived damaged | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jan 10, 2026 | - | ||
| 74096247 | BOPIS order cancelled at store | Solved | Low | — | Chat | wholesaleshippingsamples | 6h | ●Responded | 9/11 | — | — | Dec 26, 2025 | - | ||
| 34140403 | Restock alert for backorder | Solved | Normal | — | — | 3h | ●Responded | 7/11 | — | — | Dec 11, 2025 | - | |||
| 48444842 | Pro discount enrollment | Solved | Normal | — | Chat | shippingsamplesvip | 2d 21h | ●Responded | 1/11 | — | — | Dec 11, 2025 | - | ||
| 51266704 | Address change after shipping | Closed | Low | — | returnsfragrancedamaged | 2h | ●Responded | 10/11 | — | — | Dec 10, 2025 | Dec 16, 2025 | |||
| 01445089 | Price match request | Solved | Normal | — | — | 2d 20h | ●Responded | 4/5 | — | — | Dec 3, 2025 | - | |||
| 73290858 | Address change after shipping | Solved | Normal | — | Social | — | 3h | ⊘Not fired | — | — | — | Nov 20, 2025 | - | ||
| 56458910 | Foundation match help | Solved | Normal | — | damaged | 2d 19h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |||
| 58751687 | Order arrived damaged | Solved | Normal | — | loyaltyshipping | 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 62300145 | Loyalty points not posting | Pending | Normal | — | gift-cardrefundshade-match | - | —Skipped | — | — | — | Oct 11, 2025 | - | |||
| 29237263 | Cancel order request | Solved | Normal | — | Phone | — | 8h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | ||
| 22694970 | Restock alert for backorder | Closed | High | — | Chat | wholesale | 18h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 7, 2025 | ||
| 48976885 | Question about product ingredients | Solved | High | — | shippinggift-card | 2d 3h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |||
| 09024153 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Aug 27, 2025 | - | |||
| 39994294 | App crashes at checkout | Solved | Normal | — | refundshade-matchloyalty | 21h | ●Responded | 5/5 | — | — | Aug 23, 2025 | - | |||
| 75016524 | Wholesale order question | Solved | Normal | — | samplesloyaltyvip | 6h | ●Responded | 10/11 | — | — | Aug 16, 2025 | - | |||
| 57367165 | Allergic reaction concern | Solved | High | — | returnsrefundfragrance | 2d 13h | ●Responded | 1/11 | — | — | Aug 15, 2025 | - | |||
| 08503264 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | refund | 1d 16h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | ||
| 38251691 | Missing samples in order | Closed | Normal | — | — | 18h | ●Responded | 4/5 | — | — | Aug 12, 2025 | Aug 18, 2025 | |||
| 48288649 | Missing items in shipment | Solved | Normal | — | Chat | refundappsamples | 1d 10h | ●Responded | 1/5 | — | — | Aug 8, 2025 | - | ||
| 64828136 | Question about product ingredients | Closed | Normal | — | — | 2d 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 9, 2025 | |||
| 32692731 | Question about product ingredients | Solved | Normal | — | vipwholesale | 6h | ●Responded | 10/11 | — | — | Jul 31, 2025 | - | |||
| 17072175 | Where is my order? | Closed | Urgent | — | shippingshade-matchsamples | 1h | ●Responded | 9/11 | — | — | Jul 27, 2025 | Aug 3, 2025 | |||
| 36444000 | Question about product ingredients | Solved | High | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 26, 2025 | - | ||
| 64213869 | Price match request | Closed | Normal | — | Phone | refundfragrance | 1h | ●Responded | 5/5 | — | — | Jul 25, 2025 | Jul 26, 2025 | ||
| 69000950 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 20h | ●Responded | 10/11 | — | — | Jul 22, 2025 | - | |||
| 80936158 | Restock alert for backorder | Open | Normal | — | shade-matchrefundgift-card | - | —Skipped | — | — | — | Jul 17, 2025 | - | |||
| 53487425 | Wrong shade sent | Solved | Normal | — | Chat | — | 20h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | ||
| 13035804 | Allergic reaction concern | Closed | Normal | — | Phone | samples | 2d | ●Responded | 1/5 | — | — | Jul 10, 2025 | Jul 16, 2025 | ||
| 38941895 | Allergic reaction concern | Solved | High | — | gift-cardfragranceloyalty | 8h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |||
| 27053133 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 10, 2025 | - |