Mitchell Stehr
jermaine.orn@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08391178 | Cancel order request | Solved | Normal | Mitchell Stehr | — |  Eula McKenzie | Social | — | 3h | ⊘Not fired | — | — | — | May 21, 2026 | - |
| 33188615 | Price match request | Solved | Normal | Mitchell Stehr | — |  Darryl Jacobi | Chat | shippinginfluencerdamaged | 20h | ●Responded | 1/5 | — | — | May 15, 2026 | - |
| 85807562 | BOPIS pickup not ready | Solved | Normal | Mitchell Stehr | — |  Ignatius Cummerata | Chat | wholesale | 12h | ●Responded | 5/5 | — | — | May 8, 2026 | - |
| 50709181 | Store experience feedback | Solved | Normal | Mitchell Stehr | — |  Leonard Waters-Howell | refunddamagedwholesale | 13h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 16837490 | Wholesale order question | Solved | Normal | Mitchell Stehr | — | Ignatius Cummerata | Phone | — | 4h | ⊘Not fired | — | — | — | Apr 17, 2026 | - |
| 60091778 | Item authenticity concern | Solved | Low | Mitchell Stehr | — |  Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - |
| 54749935 | BOPIS order cancelled at store | Solved | Low | Mitchell Stehr | — |  Julie Hodkiewicz | influencer | 21h | ●Responded | 4/5 | — | — | Mar 23, 2026 | - | |
| 31474802 | BOPIS order cancelled at store | Solved | Low | Mitchell Stehr | — | Leonard Waters-Howell | — | 3h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - | |
| 62050331 | Insider tier issue | Open | Normal | Mitchell Stehr | — |  Yazmin Jast | shade-match | - | —Skipped | — | — | — | Mar 11, 2026 | - | |
| 85201825 | Price match request | Solved | High | Mitchell Stehr | — |  Chaz Renner | Chat | shade-matchbopissamples | 4h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 64493509 | Missing items in shipment | Closed | Normal | Mitchell Stehr | — |  Mr. Cade Senger | Phone | shipping | 1d 19h | ●Responded | 2/5 | — | — | Feb 12, 2026 | Feb 16, 2026 |
| 79919508 | Klarna / Afterpay split issue | Closed | Normal | Mitchell Stehr | — | Leonard Waters-Howell | Chat | — | 2h | ●Responded | 3/5 | — | — | Feb 7, 2026 | Feb 11, 2026 |
| 73677859 | Order arrived damaged | Closed | Normal | Mitchell Stehr | — | Chaz Renner | Chat | samples | 22h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 28, 2026 |
| 98996588 | Address change after shipping | Solved | Normal | Mitchell Stehr | — | Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |
| 33103671 | Shipping cost question | Solved | Normal | Mitchell Stehr | — |  Lily Raynor | Chat | shade-matchrefundloyalty | 1d 17h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - |
| 94745971 | Store experience feedback | Solved | High | Mitchell Stehr | — |  Miss Amber Hintz Sr. | influencerfragrancevip | 1d 10h | ⊘Not fired | — | — | — | Jan 16, 2026 | - | |
| 57247709 | Influencer code not working | Solved | High | Mitchell Stehr | — |  Kaela Friesen | Chat | fragrancevipshipping | 2d 18h | ●Responded | 2/5 | — | — | Jan 15, 2026 | - |
| 68274014 | Order arrived damaged | Solved | Normal | Mitchell Stehr | — | Mr. Lonie Hudson | Chat | shade-matchrefund | 1d 22h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - |
| 01084734 | App crashes at checkout | Solved | Low | Mitchell Stehr | — |  Jacklyn Dare | shade-matchapprefund | 5h | ●Responded | 4/5 | — | — | Dec 18, 2025 | - | |
| 89677468 | Wrong shade sent | Closed | High | Mitchell Stehr | — |  Steve O'Conner | bopisloyalty | 1h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 21, 2025 | |
| 96381803 | Question about product ingredients | Solved | Normal | Mitchell Stehr | — |  Mr. Eliza Gerhold IV | shade-matchloyaltysamples | 2h | ●Responded | 4/5 | — | — | Nov 26, 2025 | - | |
| 12728636 | Item authenticity concern | Solved | Low | Mitchell Stehr | — |  Kip Schroeder IV | fragrance | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 11895009 | Item authenticity concern | Solved | High | Mitchell Stehr | — | Leonard Waters-Howell | bopis | 8h | ●Responded | 10/11 | — | — | Nov 11, 2025 | - | |
| 59629820 | BOPIS order cancelled at store | Closed | Low | Mitchell Stehr | — | Ignatius Cummerata | Chat | damagedinfluencer | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 26, 2025 |
| 61955384 | App login problem | Pending | High | Mitchell Stehr | — | Yazmin Jast | Chat | refund | - | —Skipped | — | — | — | Oct 19, 2025 | - |
| 73712667 | Allergic reaction concern | Closed | Normal | Mitchell Stehr | — | Kaela Friesen | Chat | damagedloyalty | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 17, 2025 |
| 52340142 | Price match request | Pending | High | Mitchell Stehr | — | Chaz Renner | damaged | - | —Skipped | — | — | — | Oct 14, 2025 | - | |
| 19655745 | Price match request | Pending | Normal | Mitchell Stehr | — |  Amely Pacocha | Chat | appfragrancewholesale | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 56713529 | Where is my order? | Closed | Normal | Mitchell Stehr | — | Yazmin Jast | — | 5h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 5, 2025 | |
| 69180962 | BOPIS pickup not ready | Solved | Low | Mitchell Stehr | — |  Faith Hilll | Chat | vip | 4d 11h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 56540648 | Gift card balance question | Closed | Normal | Mitchell Stehr | — | Steve O'Conner | fragrancewholesale | 15h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 81371467 | BOPIS order cancelled at store | Solved | Normal | Mitchell Stehr | — |  Tommy Kuvalis | returnsbopis | 8d 10h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |
| 71753960 | Discount code not working | Solved | High | Mitchell Stehr | — | Tommy Kuvalis | Social | gift-carddamaged | 12h | ⊘Not fired | — | — | — | Sep 8, 2025 | - |
| 21308864 | Cancel subscription / Auto-replenish | Pending | Normal | Mitchell Stehr | — | Kip Schroeder IV | Chat | — | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 42331504 | Klarna / Afterpay split issue | Solved | Normal | Mitchell Stehr | — | Lily Raynor | Social | returns | 2h | ⊘Not fired | — | — | — | Aug 25, 2025 | - |
| 77689277 | Birthday gift not received | Closed | Low | Mitchell Stehr | — | Amely Pacocha | app | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 13949771 | Discount code not working | Solved | Normal | Mitchell Stehr | — | Eula McKenzie | — | 5h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | |
| 91157093 | Allergic reaction concern | Closed | Normal | Mitchell Stehr | — |  Garth Dooley | wholesaleshade-matchshipping | 18h | ●Responded | 4/11 | — | — | Jul 21, 2025 | Jul 28, 2025 | |
| 51179100 | Address change after shipping | Closed | Normal | Mitchell Stehr | — | Lily Raynor | fragrancedamagedapp | 2h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 21, 2025 | |
| 76012832 | Question about product ingredients | Solved | Normal | Mitchell Stehr | — | Tommy Kuvalis | loyaltyreturns | 10h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 12438308 | Price match request | Closed | Normal | Mitchell Stehr | — | Darryl Jacobi | wholesaleapp | 2h | ○Sent, no reply | — | — | — | Jun 10, 2025 | Jun 12, 2025 | |
| 72326341 | Store experience feedback | Solved | High | Mitchell Stehr | — | Eula McKenzie | Social | samplesrefunddamaged | 2d 6h | ⊘Not fired | — | — | — | May 29, 2025 | - |
| 03562982 | Allergic reaction concern | Solved | Normal | Mitchell Stehr | — | Miss Amber Hintz Sr. | Phone | bopis | 6h | ○Sent, no reply | — | — | — | May 28, 2025 | - |