Ardith Ondricka MD
margaret55@yahoo.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95674440 | Loyalty points not posting | Solved | Normal | Ardith Ondricka MD | — |  Amely Pacocha | Chat | fragrancedamaged | 14h | ⊘Not fired | — | — | — | May 19, 2026 | - |
| 58002356 | Gift card balance question | Solved | Normal | Ardith Ondricka MD | — |  Dr. Mandy McLaughlin | Chat | vip | 4d 7h | ●Responded | 3/5 | — | — | May 12, 2026 | - |
| 44974709 | Refund not received | Solved | High | Ardith Ondricka MD | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 29973370 | Refund not received | Solved | Low | Ardith Ondricka MD | — |  Kip Schroeder IV | bopisinfluencerreturns | 11h | ●Responded | 5/5 | — | — | May 4, 2026 | - | |
| 84364486 | Lost package follow-up | Solved | High | Ardith Ondricka MD | — |  Katrina Johns | Chat | damaged | 18h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 02515126 | Where is my order? | Solved | Normal | Ardith Ondricka MD | — |  Jacklyn Dare | bopisshipping | 5h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 70813561 | Insider tier issue | Solved | Normal | Ardith Ondricka MD | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |
| 93603006 | App login problem | Closed | Normal | Ardith Ondricka MD | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 11, 2026 | |
| 47067415 | Shipping cost question | Solved | Normal | Ardith Ondricka MD | — | Katrina Johns | Chat | — | 1d 14h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 55180442 | Cancel order request | Solved | High | Ardith Ondricka MD | — | Amely Pacocha | fragrancevip | 5h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | |
| 02098934 | Question about product ingredients | Solved | Low | Ardith Ondricka MD | — |  Leonard Waters-Howell | damagedshade-match | 2d 17h | ●Responded | 2/5 | — | — | Mar 3, 2026 | - | |
| 28501285 | Gift card balance question | Solved | Normal | Ardith Ondricka MD | — |  Oscar O'Hara | vipgift-cardwholesale | 1d 23h | ○Sent, no reply | — | — | — | Mar 1, 2026 | - | |
| 37124354 | Cancel order request | Pending | Normal | Ardith Ondricka MD | — |  Darryl Jacobi | returnsgift-cardinfluencer | - | —Skipped | — | — | — | Feb 25, 2026 | - | |
| 89476948 | Return after 30-day window | Solved | Normal | Ardith Ondricka MD | — |  Mr. Eliza Gerhold IV | shipping | 2d 13h | ⊘Not fired | — | — | — | Feb 20, 2026 | - | |
| 91315905 | Loyalty points not posting | Solved | Low | Ardith Ondricka MD | — | Kip Schroeder IV | gift-card | 14h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - | |
| 50653153 | Where is my order? | Pending | Normal | Ardith Ondricka MD | — | Amely Pacocha | vipfragranceshade-match | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 02380175 | App login problem | Solved | Normal | Ardith Ondricka MD | — | Mr. Eliza Gerhold IV | samples | 3h | ●Responded | 1/5 | — | — | Jan 17, 2026 | - | |
| 36272065 | Foundation match help | Closed | Normal | Ardith Ondricka MD | — | Mr. Skyla Trantow | shade-match | 1h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 20, 2025 | |
| 09207176 | Restock alert for backorder | Solved | Normal | Ardith Ondricka MD | — |  Eula McKenzie | — | 18h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 64626962 | Cancel subscription / Auto-replenish | Solved | Normal | Ardith Ondricka MD | — | Katrina Johns | Phone | — | 4d 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 06864614 | Shipping cost question | Solved | Normal | Ardith Ondricka MD | — |  Tommy Kuvalis | sampleswholesaledamaged | 7h | ○Sent, no reply | — | — | — | Nov 29, 2025 | - | |
| 02850685 | Discount code not working | Pending | Low | Ardith Ondricka MD | — | Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Nov 14, 2025 | - |
| 78849805 | Wrong shade sent | Solved | Normal | Ardith Ondricka MD | — | Dr. Mandy McLaughlin | loyalty | 23h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - | |
| 96961535 | Influencer code not working | Solved | High | Ardith Ondricka MD | — | Mr. Skyla Trantow | appfragranceshipping | 2d 19h | ●Responded | 2/5 | — | — | Oct 24, 2025 | - | |
| 24346506 | Discount code not working | Solved | Normal | Ardith Ondricka MD | — |  Yazmin Jast | Chat | loyalty | 4h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 03619551 | Question about product ingredients | Solved | Normal | Ardith Ondricka MD | — |  Garth Dooley | wholesaleloyaltyvip | 1h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 65120187 | Wrong shade sent | Solved | Low | Ardith Ondricka MD | — | Katrina Johns | returnsshippingrefund | 4h | ●Responded | 5/5 | — | — | Oct 14, 2025 | - | |
| 78080547 | Price match request | Solved | Low | Ardith Ondricka MD | — |  Mr. Cade Senger | refundbopisfragrance | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 43386024 | Wrong shade sent | Solved | Low | Ardith Ondricka MD | — | Yazmin Jast | fragrancereturnsvip | 16h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 20162145 | Allergic reaction concern | Closed | High | Ardith Ondricka MD | — | Lily Raynor | shade-match | 20h | ●Responded | 4/5 | — | — | Oct 7, 2025 | Oct 12, 2025 | |
| 82810651 | App crashes at checkout | Open | Low | Ardith Ondricka MD | — |  Kaela Friesen | Chat | damaged | - | —Skipped | — | — | — | Sep 23, 2025 | - |
| 08890691 | Question about product ingredients | Closed | Normal | Ardith Ondricka MD | — |  Mr. Lonie Hudson | refundshade-matchsamples | 1h | ○Sent, no reply | — | — | — | Sep 6, 2025 | Sep 11, 2025 | |
| 90679427 | Address change after shipping | Pending | Low | Ardith Ondricka MD | — | Kaela Friesen | influencershipping | - | —Skipped | — | — | — | Sep 2, 2025 | - | |
| 98254502 | App login problem | Solved | Normal | Ardith Ondricka MD | — | Leonard Waters-Howell | Chat | returns | 6h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |
| 26255457 | Discount code not working | Solved | High | Ardith Ondricka MD | — | Mr. Lonie Hudson | Phone | influencerrefund | 1h | ⊘Not fired | — | — | — | Aug 15, 2025 | - |
| 55671912 | Lost package follow-up | Closed | Low | Ardith Ondricka MD | — |  Ignatius Cummerata | Social | gift-cardsampleswholesale | 1d 1h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 12, 2025 |
| 84992104 | Price match request | Solved | Normal | Ardith Ondricka MD | — | Leonard Waters-Howell | fragrancedamagedshade-match | 2d 15h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 16910282 | Wholesale order question | Solved | Normal | Ardith Ondricka MD | — | Garth Dooley | Chat | — | 19h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 32998852 | Order arrived damaged | Solved | Normal | Ardith Ondricka MD | — |  Steve O'Conner | Chat | fragrancegift-card | 5h | ●Responded | 10/11 | — | — | May 28, 2025 | - |
| 65665027 | Pro discount enrollment | Closed | Normal | Ardith Ondricka MD | — | Eula McKenzie | Phone | vip | 1d 21h | ○Sent, no reply | — | — | — | May 23, 2025 | May 30, 2025 |