Nick Murray
willis85@hotmail.com
Showing 1 - 48 of 48
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 40395900 | App login problem | Solved | Normal | Nick Murray | — |  Lily Raynor | Phone | appshade-matchshipping | 3h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 83358197 | Foundation match help | Closed | High | Nick Murray | — |  Julie Hodkiewicz | — | 2h | ⊘Not fired | — | — | — | May 20, 2026 | May 24, 2026 | |
| 66551022 | Where is my order? | Solved | Normal | Nick Murray | — |  Kaela Friesen | — | 1d 12h | ●Responded | 1/5 | — | — | May 16, 2026 | - | |
| 33070395 | Address change after shipping | Solved | Low | Nick Murray | — |  Steve O'Conner | fragrance | 6h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 68191816 | Discount code not working | Closed | Low | Nick Murray | — | Steve O'Conner | — | 6h | ●Responded | 10/11 | — | — | May 5, 2026 | May 7, 2026 | |
| 53959819 | Price match request | Closed | Normal | Nick Murray | — |  Miss Amber Hintz Sr. | bopisgift-cardloyalty | 6h | ●Responded | 1/5 | — | — | May 2, 2026 | May 8, 2026 | |
| 20941099 | BOPIS pickup not ready | Closed | Normal | Nick Murray | — | Julie Hodkiewicz | shade-matchsamplesapp | 3h | ○Sent, no reply | — | — | — | Apr 29, 2026 | May 1, 2026 | |
| 27962773 | Missing samples in order | Closed | Normal | Nick Murray | — | Steve O'Conner | Chat | refundsamples | 5h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 3, 2026 |
| 96234723 | Missing items in shipment | Closed | Normal | Nick Murray | — |  Kip Schroeder IV | vip | 3h | ●Responded | 5/5 | — | — | Apr 20, 2026 | Apr 23, 2026 | |
| 88547926 | Item authenticity concern | Solved | Low | Nick Murray | — | Steve O'Conner | Chat | shade-matchshipping | 8h | ○Sent, no reply | — | — | — | Apr 5, 2026 | - |
| 29009546 | Address change after shipping | Solved | Normal | Nick Murray | — | Lily Raynor | gift-card | 6d 5h | ●Responded | 3/5 | — | — | Mar 26, 2026 | - | |
| 47020757 | Discount code not working | Solved | Low | Nick Murray | — |  Darryl Jacobi | — | 22h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | |
| 60072554 | Wholesale order question | Closed | Normal | Nick Murray | — |  Vilma Gusikowski | — | 7h | ●Responded | 10/11 | — | — | Mar 21, 2026 | Mar 22, 2026 | |
| 52839694 | Question about product ingredients | Closed | Normal | Nick Murray | — |  Amely Pacocha | Phone | damaged | 1h | ●Responded | 4/5 | — | — | Mar 21, 2026 | Mar 24, 2026 |
| 42339476 | Question about product ingredients | Closed | Normal | Nick Murray | — | Darryl Jacobi | Social | appdamagedshade-match | 2d 6h | ⊘Not fired | — | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 69318698 | Cancel subscription / Auto-replenish | Solved | Normal | Nick Murray | — | Darryl Jacobi | returnswholesaleapp | 6h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |
| 74093570 | Shipping cost question | Pending | High | Nick Murray | — |  Eula McKenzie | gift-cardinfluencer | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 05985383 | Where is my order? | Pending | High | Nick Murray | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Mar 2, 2026 | - |
| 31429400 | Price match request | Closed | Normal | Nick Murray | — |  Ignatius Cummerata | wholesalevip | 6h | ○Sent, no reply | — | — | — | Feb 20, 2026 | Feb 25, 2026 | |
| 72499749 | Restock alert for backorder | Solved | Normal | Nick Murray | — | Mr. Lonie Hudson | gift-card | 4h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 94948962 | Address change after shipping | Solved | Normal | Nick Murray | — | Eula McKenzie | Chat | influencerloyalty | 2d 3h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 62531783 | Klarna / Afterpay split issue | Solved | Normal | Nick Murray | — |  Mr. Eliza Gerhold IV | Chat | appfragrance | 1h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - |
| 01387047 | BOPIS pickup not ready | Solved | Normal | Nick Murray | — |  Faith Hilll | fragranceappdamaged | 5h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 11872319 | Missing samples in order | Closed | Normal | Nick Murray | — |  Garth Dooley | Chat | shade-matchvipshipping | 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 55463458 | Price match request | Solved | Normal | Nick Murray | — | Steve O'Conner | — | 19h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 53016147 | BOPIS pickup not ready | Solved | Normal | Nick Murray | — | Steve O'Conner | shade-matchdamaged | 4h | ○Sent, no reply | — | — | — | Dec 29, 2025 | - | |
| 83827510 | BOPIS pickup not ready | Solved | High | Nick Murray | — |  Yazmin Jast | fragrancevip | 6h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |
| 10174805 | Influencer code not working | Solved | Normal | Nick Murray | — |  Tommy Kuvalis | shade-matchgift-card | 3h | ●Responded | 9/11 | — | — | Dec 4, 2025 | - | |
| 30294090 | BOPIS order cancelled at store | Open | Normal | Nick Murray | — |  Jacklyn Dare | Chat | bopisreturns | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 54470262 | Discount code not working | Solved | Normal | Nick Murray | — | Vilma Gusikowski | samples | 2h | ●Responded | 4/5 | — | — | Nov 13, 2025 | - | |
| 02363199 | Allergic reaction concern | Solved | Normal | Nick Murray | — | Darryl Jacobi | Chat | bopis | 21h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - |
| 06807768 | Influencer code not working | Closed | Low | Nick Murray | — | Yazmin Jast | bopis | 5h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 6, 2025 | |
| 97357196 | Klarna / Afterpay split issue | Solved | High | Nick Murray | — | Kaela Friesen | loyaltysamplesreturns | 8h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - | |
| 53714017 | BOPIS order cancelled at store | Closed | High | Nick Murray | — | Tommy Kuvalis | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 71254702 | Influencer code not working | Solved | Normal | Nick Murray | — |  Chaz Renner | refundsamples | 1d 1h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | |
| 15115529 | Price match request | Solved | Low | Nick Murray | — |  Leonard Waters-Howell | — | 1d 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 78879143 | Loyalty points not posting | Solved | Normal | Nick Murray | — |  Oscar O'Hara | — | 4h | ⊘Not fired | — | — | — | Oct 6, 2025 | - | |
| 19714831 | Missing items in shipment | Solved | Normal | Nick Murray | — |  Mr. Skyla Trantow | gift-cardshipping | 2d 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 80753514 | Missing samples in order | Closed | Low | Nick Murray | — | Darryl Jacobi | returnsfragranceapp | 2d 6h | ●Responded | 4/11 | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 31753750 | Birthday gift not received | Closed | Low | Nick Murray | — |  Katrina Johns | Chat | bopisvip | 21h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 78163793 | Where is my order? | Solved | Low | Nick Murray | — | Mr. Eliza Gerhold IV | — | 3d | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 87329305 | Restock alert for backorder | Pending | Urgent | Nick Murray | — | Kaela Friesen | influencervip | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 22729912 | Cancel subscription / Auto-replenish | Closed | High | Nick Murray | — | Lily Raynor | — | 9h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 | |
| 03086895 | Question about product ingredients | Solved | Low | Nick Murray | — | Katrina Johns | refundfragrance | 1d 15h | ●Responded | 7/11 | — | — | Jun 24, 2025 | - | |
| 17721336 | Loyalty points not posting | Closed | Normal | Nick Murray | — | Miss Amber Hintz Sr. | Phone | appdamagedshipping | 3h | ●Responded | 4/5 | — | — | Jun 13, 2025 | Jun 19, 2025 |
| 48217834 | Gift card balance question | Solved | Normal | Nick Murray | — | Darryl Jacobi | Chat | — | 1d | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 33182096 | Item authenticity concern | Solved | Normal | Nick Murray | — | Mr. Skyla Trantow | — | 2h | ⊘Not fired | — | — | — | Jun 11, 2025 | - | |
| 51835124 | Store experience feedback | Solved | Normal | Nick Murray | — | Eula McKenzie | loyalty | 6h | ○Sent, no reply | — | — | — | May 29, 2025 | - |