Dr. Violet Gibson
sabrina45@gmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95732286 | Gift card balance question | Solved | Normal | Dr. Violet Gibson | — |  Mr. Lonie Hudson | Chat | app | 1h | ●Responded | 5/5 | — | — | May 1, 2026 | - |
| 82754054 | Question about product ingredients | Solved | Normal | Dr. Violet Gibson | — |  Chaz Renner | loyaltybopis | 2h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 58371057 | Foundation match help | Solved | Normal | Dr. Violet Gibson | — |  Leonard Waters-Howell | refund | 1d 20h | ●Responded | 1/5 | — | — | Apr 15, 2026 | - | |
| 66459733 | Cancel order request | Closed | High | Dr. Violet Gibson | — |  Yazmin Jast | refunddamaged | 1h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 42661871 | Pro discount enrollment | Closed | Normal | Dr. Violet Gibson | — | Mr. Lonie Hudson | Phone | shade-matchfragrance | 5h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 14, 2026 |
| 26263713 | Price match request | Solved | Normal | Dr. Violet Gibson | — |  Mr. Skyla Trantow | — | 2h | ●Responded | 10/11 | — | — | Apr 11, 2026 | - | |
| 20649567 | Where is my order? | Solved | Normal | Dr. Violet Gibson | — |  Kip Schroeder IV | bopisvipsamples | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 37114983 | Store experience feedback | Open | Normal | Dr. Violet Gibson | — | Chaz Renner | wholesale | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 34859227 | Item authenticity concern | Closed | Normal | Dr. Violet Gibson | — |  Steve O'Conner | Chat | — | 4h | ●Responded | 10/11 | — | — | Mar 19, 2026 | Mar 23, 2026 |
| 59837843 | Store experience feedback | Open | High | Dr. Violet Gibson | — |  Tommy Kuvalis | shade-match | - | —Skipped | — | — | — | Mar 10, 2026 | - | |
| 16541194 | Foundation match help | Closed | Normal | Dr. Violet Gibson | — | Mr. Skyla Trantow | vipbopis | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 10, 2026 | |
| 96922464 | Cancel subscription / Auto-replenish | Solved | Normal | Dr. Violet Gibson | — |  Kaela Friesen | Phone | — | 23h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - |
| 93887978 | Cancel order request | Pending | Low | Dr. Violet Gibson | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 25568106 | Item authenticity concern | Solved | Normal | Dr. Violet Gibson | — |  Ignatius Cummerata | Chat | loyaltysamples | 13h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - |
| 54490613 | Restock alert for backorder | Solved | Urgent | Dr. Violet Gibson | — | Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 66502619 | Foundation match help | Solved | Normal | Dr. Violet Gibson | — |  Amely Pacocha | bopis | 5h | ●Responded | 4/5 | — | — | Jan 21, 2026 | - | |
| 11264014 | BOPIS pickup not ready | Closed | Normal | Dr. Violet Gibson | — | Yazmin Jast | shade-matchappfragrance | 2d 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 17, 2026 | |
| 42160042 | Lost package follow-up | Solved | High | Dr. Violet Gibson | — |  Mr. Cade Senger | Chat | appinfluencer | 6h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - |
| 61951241 | Discount code not working | Solved | Normal | Dr. Violet Gibson | — | Tommy Kuvalis | Chat | shade-match | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 22035279 | Question about product ingredients | Solved | Normal | Dr. Violet Gibson | — | Ignatius Cummerata | fragranceinfluencersamples | 2h | ●Responded | 5/5 | — | — | Dec 27, 2025 | - | |
| 09007658 | Missing items in shipment | Open | Normal | Dr. Violet Gibson | — |  Faith Hilll | refundbopis | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 08519797 | Cancel order request | Solved | Normal | Dr. Violet Gibson | — |  Julie Hodkiewicz | Phone | appdamaged | 22h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 12730686 | Wholesale order question | Solved | High | Dr. Violet Gibson | — | Mr. Lonie Hudson | Chat | appinfluencerwholesale | 12h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 88381921 | Lost package follow-up | Closed | Normal | Dr. Violet Gibson | — |  Vilma Gusikowski | — | 2d 19h | ○Sent, no reply | — | — | — | Dec 15, 2025 | Dec 22, 2025 | |
| 23067960 | Loyalty points not posting | Closed | Normal | Dr. Violet Gibson | — |  Oscar O'Hara | Chat | shade-match | 4h | ○Sent, no reply | — | — | — | Dec 10, 2025 | Dec 17, 2025 |
| 61021889 | Refund not received | Closed | Normal | Dr. Violet Gibson | — | Tommy Kuvalis | Social | — | 3h | ⊘Not fired | — | — | — | Dec 9, 2025 | Dec 11, 2025 |
| 00115891 | Cancel order request | Closed | Low | Dr. Violet Gibson | — | Mr. Lonie Hudson | — | 5h | ●Responded | 10/11 | — | — | Dec 7, 2025 | Dec 11, 2025 | |
| 49087550 | BOPIS order cancelled at store | Solved | High | Dr. Violet Gibson | — |  Lily Raynor | Chat | — | 23h | ●Responded | 4/5 | — | — | Nov 15, 2025 | - |
| 55904282 | Wholesale order question | Pending | Low | Dr. Violet Gibson | — | Mr. Skyla Trantow | Chat | loyalty | - | —Skipped | — | — | — | Oct 30, 2025 | - |
| 82161368 | App crashes at checkout | Closed | Normal | Dr. Violet Gibson | — | Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 11822906 | Restock alert for backorder | Closed | Normal | Dr. Violet Gibson | — | Yazmin Jast | shippingbopisrefund | 2d 15h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 29, 2025 | |
| 46039824 | Where is my order? | Pending | Normal | Dr. Violet Gibson | — |  Mr. Eliza Gerhold IV | bopis | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 67426637 | Discount code not working | Closed | High | Dr. Violet Gibson | — | Yazmin Jast | Chat | damagedinfluencershipping | 3h | ○Sent, no reply | — | — | — | Sep 30, 2025 | Oct 1, 2025 |
| 26438806 | Lost package follow-up | Solved | High | Dr. Violet Gibson | — |  Miss Amber Hintz Sr. | — | 8h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - | |
| 16056638 | Wrong shade sent | Solved | Normal | Dr. Violet Gibson | — |  Darryl Jacobi | fragrancebopisinfluencer | 4h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 86373895 | Refund not received | Open | High | Dr. Violet Gibson | — | Lily Raynor | shippingwholesale | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 82220547 | Where is my order? | Solved | Normal | Dr. Violet Gibson | — |  Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 12459967 | BOPIS pickup not ready | Closed | Normal | Dr. Violet Gibson | — |  Dr. Mandy McLaughlin | Chat | influencerwholesalesamples | 6h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 27, 2025 |
| 64296152 | Price match request | Closed | Low | Dr. Violet Gibson | — |  Jacklyn Dare | loyalty | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 69499897 | BOPIS order cancelled at store | Solved | Normal | Dr. Violet Gibson | — | Miss Amber Hintz Sr. | Phone | — | 2h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - |
| 37255197 | Foundation match help | Closed | Normal | Dr. Violet Gibson | — | Mr. Cade Senger | Chat | — | 5h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 11, 2025 |
| 68735413 | Cancel order request | Solved | Normal | Dr. Violet Gibson | — | Faith Hilll | Chat | fragrancereturns | 18h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - |
| 29431960 | Where is my order? | Solved | Normal | Dr. Violet Gibson | — | Kip Schroeder IV | bopis | 9d 23h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |
| 02119738 | Price match request | Closed | High | Dr. Violet Gibson | — | Steve O'Conner | samplesdamagedshade-match | 2h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 4, 2025 | |
| 34563624 | Missing items in shipment | Solved | Normal | Dr. Violet Gibson | — | Darryl Jacobi | Chat | appinfluencershipping | 3h | ●Responded | 10/11 | — | — | Jul 28, 2025 | - |
| 92541336 | Store experience feedback | Solved | High | Dr. Violet Gibson | — | Lily Raynor | Chat | gift-cardrefunddamaged | 5h | ⊘Not fired | — | — | — | Jul 26, 2025 | - |
| 53917964 | Loyalty points not posting | Open | High | Dr. Violet Gibson | — | Vilma Gusikowski | — | - | —Skipped | — | — | — | Jul 12, 2025 | - | |
| 75705724 | Klarna / Afterpay split issue | Pending | Normal | Dr. Violet Gibson | — |  Eula McKenzie | appshippinginfluencer | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 82723431 | Foundation match help | Solved | Normal | Dr. Violet Gibson | — | Mr. Eliza Gerhold IV | wholesaleapprefund | 3h | ●Responded | 5/5 | — | — | Jun 30, 2025 | - | |
| 83662008 | Klarna / Afterpay split issue | Open | Normal | Dr. Violet Gibson | — | Dr. Mandy McLaughlin | Chat | vipinfluencer | - | —Skipped | — | — | — | Jun 25, 2025 | - |