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CustomersPatty Pfannerstill II

Patty Pfannerstill II

jennifer74@hotmail.com
Tickets40Responses13
Showing 1 - 40 of 40
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
06265412Store experience feedbackSolvedNormalPatty Pfannerstill II—Chaz RennerEmail—11h●Responded5/5——May 17, 2026-
59428253Question about product ingredientsSolvedNormalPatty Pfannerstill II—Darryl JacobiEmail
loyaltyrefundreturns
2h●Responded10/11——May 15, 2026-
76442111Order arrived damagedSolvedNormalPatty Pfannerstill II—Mr. Lonie HudsonChat—5h○Sent, no reply———Apr 29, 2026-
53131388Loyalty points not postingClosedLowPatty Pfannerstill II—Mr. Eliza Gerhold IVSocial
damagedsamples
9d 13h⊘Not fired———Apr 21, 2026May 4, 2026
60829431Birthday gift not receivedClosedLowPatty Pfannerstill II—Faith HilllEmail—16h○Sent, no reply———Apr 10, 2026Apr 12, 2026
70767540Price match requestPendingNormalPatty Pfannerstill II—Jacklyn DareChat—-—Skipped———Apr 6, 2026-
00435609Return after 30-day windowSolvedLowPatty Pfannerstill II—Kaela FriesenChat—1d 16h●Responded9/11——Mar 1, 2026-
42686352Lost package follow-upSolvedNormalPatty Pfannerstill II—Mr. Skyla TrantowEmail
refund
2h●Responded5/5——Feb 21, 2026-
21353670Store experience feedbackClosedLowPatty Pfannerstill II—Chaz RennerPhone
damagedreturns
4h○Sent, no reply———Feb 17, 2026Feb 23, 2026
02619792Store experience feedbackPendingLowPatty Pfannerstill II—Mr. Lonie HudsonEmail
samplesbopis
-—Skipped———Feb 2, 2026-
75744920App login problemSolvedHighPatty Pfannerstill II—Vilma GusikowskiEmail
fragrancewholesalebopis
7h●Responded3/5——Jan 21, 2026-
29523624Gift card balance questionClosedNormalPatty Pfannerstill II—Jacklyn DareEmail—2d 12h○Sent, no reply———Jan 20, 2026Jan 27, 2026
46971610Birthday gift not receivedSolvedLowPatty Pfannerstill II—Faith HilllChat
refund
1h⊘Not fired———Jan 12, 2026-
41218731Refund not receivedClosedNormalPatty Pfannerstill II—Oscar O'HaraEmail
damagedinfluencer
4h○Sent, no reply———Jan 8, 2026Jan 15, 2026
33826972Foundation match helpSolvedLowPatty Pfannerstill II—Oscar O'HaraChat
influencersamplesdamaged
3h●Responded5/5——Dec 31, 2025-
11020628Insider tier issueClosedNormalPatty Pfannerstill II—Miss Amber Hintz Sr.Chat—3h○Sent, no reply———Dec 25, 2025Dec 28, 2025
81146958Store experience feedbackPendingLowPatty Pfannerstill II—Leonard Waters-HowellEmail
gift-cardinfluencerwholesale
-—Skipped———Dec 19, 2025-
09911069Question about product ingredientsSolvedNormalPatty Pfannerstill II—Darryl JacobiEmail
influencerrefundshade-match
5h○Sent, no reply———Dec 12, 2025-
77355103Address change after shippingSolvedLowPatty Pfannerstill II—Yazmin JastChat
returnsshade-match
16h⊘Not fired———Dec 10, 2025-
42531023Restock alert for backorderClosedNormalPatty Pfannerstill II—Mr. Eliza Gerhold IVEmail
shade-matchsamples
3h○Sent, no reply———Nov 14, 2025Nov 21, 2025
67265192Cancel subscription / Auto-replenishPendingHighPatty Pfannerstill II—Garth DooleyChat
appshade-match
-—Skipped———Nov 14, 2025-
12383724Birthday gift not receivedSolvedLowPatty Pfannerstill II—Oscar O'HaraChat
fragrance
1d 10h●Responded2/5——Nov 13, 2025-
31597254Address change after shippingOpenNormalPatty Pfannerstill II—Darryl JacobiEmail
bopisrefund
-—Skipped———Nov 6, 2025-
96284224Order arrived damagedSolvedNormalPatty Pfannerstill II—Faith HilllEmail
refund
20h○Sent, no reply———Oct 28, 2025-
58352758App crashes at checkoutSolvedHighPatty Pfannerstill II—Kaela FriesenEmail—18h⊘Not fired———Oct 25, 2025-
09950184Lost package follow-upSolvedHighPatty Pfannerstill II—Julie HodkiewiczEmail
damagedrefundvip
3h○Sent, no reply———Oct 24, 2025-
15566456Refund not receivedSolvedLowPatty Pfannerstill II—Jacklyn DareEmail
damagedbopis
1d 11h○Sent, no reply———Oct 16, 2025-
75420662Missing samples in orderSolvedNormalPatty Pfannerstill II—Steve O'ConnerChat—8h○Sent, no reply———Sep 19, 2025-
63809765Wholesale order questionSolvedNormalPatty Pfannerstill II—Darryl JacobiEmail
wholesalebopis
4h●Responded9/11——Sep 4, 2025-
89858836Missing samples in orderClosedNormalPatty Pfannerstill II—Mr. Skyla TrantowEmail
vipgift-carddamaged
14h○Sent, no reply———Sep 2, 2025Sep 7, 2025
27109307Wholesale order questionPendingLowPatty Pfannerstill II—Ignatius CummerataEmail
shade-matchreturns
-—Skipped———Aug 28, 2025-
74941930Birthday gift not receivedSolvedNormalPatty Pfannerstill II—Mr. Cade SengerEmail
wholesale
2h○Sent, no reply———Jul 26, 2025-
18801312Gift card balance questionClosedLowPatty Pfannerstill II—Eula McKenzieEmail
sampleswholesale
4h○Sent, no reply———Jul 18, 2025Jul 19, 2025
49872842Birthday gift not receivedClosedLowPatty Pfannerstill II—Mr. Cade SengerPhone
damagedbopisreturns
6h●Responded3/5——Jul 13, 2025Jul 15, 2025
62525661Cancel subscription / Auto-replenishClosedNormalPatty Pfannerstill II—Steve O'ConnerEmail
influencerloyaltyshade-match
2h○Sent, no reply———Jul 5, 2025Jul 10, 2025
94905038Return after 30-day windowSolvedLowPatty Pfannerstill II—Chaz RennerChat—20h●Responded5/5——Jul 3, 2025-
70341260Shipping cost questionClosedNormalPatty Pfannerstill II—Mr. Eliza Gerhold IVPhone—23h●Responded10/11——Jun 24, 2025Jul 2, 2025
62323959Refund not receivedSolvedNormalPatty Pfannerstill II—Mr. Lonie HudsonPhone
damaged
1h●Responded3/5——Jun 17, 2025-
59974921Loyalty points not postingClosedHighPatty Pfannerstill II—Eula McKenzieEmail
shade-match
1h●Responded4/5——Jun 13, 2025Jun 17, 2025
98887487Shipping cost questionSolvedLowPatty Pfannerstill II—Mr. Skyla TrantowEmail
bopisshipping
5h⊘Not fired———May 29, 2025-
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Properties

Customer
Name
Patty Pfannerstill II
Email
jennifer74@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
oily
Loyalty points
6,380
Lifetime spend
—
Last purchase
—
Skin tone
—
Foundation shade
44C
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
—
YTD spend
3,664
App installed
No
App last opened
Apr 30, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
120
Total orders
19
Preferred category
—
Tickets
Tickets
40
Last seen
May 17, 2026
Responses
Avg rating
5.62