Clinton Bogan
robert.price5@yahoo.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 77079634 | Shipping cost question | Closed | Normal | — | samples | 7h | ○Sent, no reply | — | — | — | May 12, 2026 | May 18, 2026 | |||
| 68417958 | Missing samples in order | Solved | High | — | Chat | influencer | 3h | ○Sent, no reply | — | — | — | Apr 28, 2026 | - | ||
| 91683306 | Allergic reaction concern | Solved | High | — | Social | refunddamaged | 2d 11h | ⊘Not fired | — | — | — | Apr 17, 2026 | - | ||
| 99841341 | Pro discount enrollment | Solved | High | — | wholesalefragrancesamples | 5h | ●Responded | 5/5 | — | — | Mar 31, 2026 | - | |||
| 79885655 | Missing items in shipment | Closed | Normal | — | Chat | bopisfragrance | 1h | ●Responded | 3/5 | — | — | Mar 19, 2026 | Mar 21, 2026 | ||
| 17314527 | App crashes at checkout | Solved | Low | — | app | 4h | ●Responded | 4/11 | — | — | Mar 15, 2026 | - | |||
| 70348344 | Wrong shade sent | Solved | High | — | damagedvipfragrance | 2d 15h | ●Responded | 1/11 | — | — | Mar 10, 2026 | - | |||
| 60545200 | Return after 30-day window | Solved | Normal | — | Social | influencerfragrance | 10h | ⊘Not fired | — | — | — | Mar 2, 2026 | - | ||
| 69515803 | Allergic reaction concern | Solved | High | — | Chat | samplesfragrancewholesale | 5h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | ||
| 41193864 | Refund not received | Solved | Normal | — | Chat | influencerbopis | 5h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | ||
| 65254027 | Where is my order? | Closed | Normal | — | bopisgift-cardshade-match | 20h | ⊘Not fired | — | — | — | Feb 13, 2026 | Feb 16, 2026 | |||
| 73591046 | Price match request | Closed | Low | — | Chat | shippingbopis | 10h | ○Sent, no reply | — | — | — | Feb 12, 2026 | Feb 18, 2026 | ||
| 00208080 | Insider tier issue | Solved | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | ||
| 58978217 | Where is my order? | Solved | Normal | — | Chat | — | 1h | ⊘Not fired | — | — | — | Feb 5, 2026 | - | ||
| 42587836 | Influencer code not working | Solved | Normal | — | Phone | fragrancevip | 3h | ⊘Not fired | — | — | — | Feb 4, 2026 | - | ||
| 45108745 | BOPIS pickup not ready | Solved | Normal | — | bopisshade-match | 2d 14h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |||
| 13225980 | Item authenticity concern | Pending | Low | — | shippingappbopis | - | —Skipped | — | — | — | Jan 22, 2026 | - | |||
| 49862816 | Missing items in shipment | Solved | Normal | — | — | 2h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - | |||
| 07968354 | Wholesale order question | Solved | Normal | — | Chat | fragrance | 6h | ⊘Not fired | — | — | — | Dec 7, 2025 | - | ||
| 94019459 | Refund not received | Solved | Normal | — | shade-match | 23h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | |||
| 75549917 | Wrong shade sent | Solved | Low | — | refundbopisreturns | 5h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - | |||
| 90065303 | Klarna / Afterpay split issue | Closed | Normal | — | — | 1d 7h | ●Responded | 1/11 | — | — | Oct 24, 2025 | Oct 30, 2025 | |||
| 42464163 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | returnsrefund | 4h | ●Responded | 5/5 | — | — | Oct 10, 2025 | - | ||
| 95248972 | Wrong shade sent | Closed | Normal | — | Chat | fragrancedamaged | 3h | ⊘Not fired | — | — | — | Sep 30, 2025 | Oct 4, 2025 | ||
| 14421222 | Influencer code not working | Solved | Normal | — | Chat | — | 10h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | ||
| 70977951 | Gift card balance question | Solved | Normal | — | Chat | appwholesale | 2h | ●Responded | 5/5 | — | — | Sep 13, 2025 | - | ||
| 54922070 | BOPIS order cancelled at store | Closed | Normal | — | Chat | bopisinfluencer | 2d 22h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 12, 2025 | ||
| 69330120 | Price match request | Solved | Normal | — | shade-matchfragrancereturns | 2d 6h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |||
| 24818463 | Insider tier issue | Solved | Normal | — | wholesaleloyalty | 6h | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |||
| 38679120 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | ||
| 73534209 | Item authenticity concern | Solved | Normal | — | fragrance | 5h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |||
| 31350176 | Wrong shade sent | Solved | Normal | — | Chat | vipfragranceloyalty | 1h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - | ||
| 81694121 | Restock alert for backorder | Solved | High | — | Chat | fragranceshade-matchloyalty | 12h | ○Sent, no reply | — | — | — | Jul 6, 2025 | - | ||
| 09543948 | Insider tier issue | Solved | High | — | — | 16h | ●Responded | 3/5 | — | — | Jul 4, 2025 | - | |||
| 26202884 | Wholesale order question | Closed | Low | — | influencerbopissamples | 3h | ●Responded | 3/5 | — | — | Jun 19, 2025 | Jun 23, 2025 | |||
| 67575242 | Return after 30-day window | Solved | Normal | — | loyaltyshippingsamples | 13h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |||
| 00445953 | Item authenticity concern | Closed | Normal | — | influencershippingrefund | 1h | ⊘Not fired | — | — | — | Jun 7, 2025 | Jun 12, 2025 | |||
| 04869154 | Return after 30-day window | Solved | Low | — | shade-match | 2h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |||
| 06987986 | Loyalty points not posting | Pending | Normal | — | Chat | returnswholesale | - | —Skipped | — | — | — | May 28, 2025 | - | ||
| 98567034 | Address change after shipping | Solved | Normal | — | shade-matchrefundinfluencer | 1h | ●Responded | 9/11 | — | — | May 27, 2025 | - | |||
| 35447327 | Price match request | Solved | Normal | — | appshade-matchsamples | 17h | ○Sent, no reply | — | — | — | May 25, 2025 | - |